Petyfy Anmeldelser 205

I order and I never received anything. You try to call and nobody answer the phone. You email them and never respond. Don’t buy anything from them . Terrible company and scam.

I too, should have read the reviews. I had the same experience as many of the others. I was excited to receive my product and after a month and a 1/2 and no response to my emails, I have nothing. Kudo's to Paypal, thank goodness I used them! They were quick and efficient when it came to my dispute.

Basically everything that the rest of the reviews list happened to us. Placed an order at the end of December 2020 and received a confirmation email with No Order ID. Come February, I receive a "how did you like your product" email but I still had not received the order. I contacted them by email (No phone CS) and they replied ~18 hours later saying that the items were "probably lost in the mail" and they don't have them in stock to replace. I went straight to paypal and lodged a complaint and they promptly issued me a refund. This company is a joke and you should NOT do business with them.

I wish I had read reviews before I ordered. Terrible customer service, I can’t get a size exchange for the jacket I ordered, or a human on the phone to even talk with.

Ordered jacket in November, size was wrong took a month to reply said they sent another one on 12/29/2020 and today is 02/03/2021 and still don’t have it and they won’t respond!

DO NOT ORDER FROM THEM!!!! Ordered on 12/31/20 and they had no problem taking my money and then never sent the product. I have E-mailed 3x and I get no replies. Save your money and go to a local petstore. I believe this is a scam company!!!

I ordered a dog coat on 12/25/20. I followed their size chart, and the one that arrived on 1/13/21 was for a very small dog- not a standard poodle as I was expecting. I follwed their return instructions and filled out a form- got a form letter response on 1/14. On 1/23/21, I got a form letter response saying I could get a replacement or a full refund. I asked immediately for a full refund. They have not responded- I have now sent 3 more emails to their office asking for an update, and they never respond. This company keeps sending sales emails, but does not hae the courtesy to straighten out their mistakes. Noo professionalism. DO NOT BUY FROM THEM!

This company is unresponsive to emails and calls.

i have been asked to write a review by this company. however i don't believe they exist. ordered a product from them and never received it.

Never ever buy anything from this company, please! We placed an order weeks ago but nothing happened. Nothing shipped, nowhere to cancel, nobody at customer service, but ads emails every day.

SCAMMERS!!! Placed an order that was acknowledged on 12/29/20. Money was debited from my account. Never received item and company has not responded to multiple emails...phone number provided takes you to a dead end. Shame on the social media platforms who allow scammers to advertise. DO NOT ORDER FROM THIS COMPANY!!

I never received my order. I sent 5 emails with no response. This company should be put out of business. I will get my money back one way or another. Cheaters!!!

This firm is a scam. Purchased a waterproof coat for my dog on Dec. 23, 2020. They charged my credit card on Dec. 25, 2020. No product delivered. Asian shipping Co. never received pkg to ship. Today is Jan. 29, 2021. They promised a refund and after 1.5 months of constant hounding, finally received my refund on Feb. 16th. They are dishonest and do not even deserve one star. DO NOT DO BUSINESS WITH THEM, EVER!

I am reiterating many more in stating that this company appears to be a scam! It is incredible that they ask for reviews but will not respond to repeated emails and inquiries regarding items charged and not shipped! And there is no way to reach them by phone! DO NOT ORDER FROM THEM!

Do not order from them. They will rip you off! I ordered my items on 12/24; they took my money. It's 1/29, and they never arrived. I have called, emailed and tried chat and cannot get through to anyone. I am so upset!

Ordered on December 12 and money was taken right away. It is now January 29 and have not received items ordered. Tried live chat on website and it refers you to an email address. Emailed and have not received a reply. I have an order number and when I track it says the number is not a good number. This company has pretty much stolen my money. My next move is to report them to BBB, Federal Trade Commission and any pet platform that I can post to.

Ordered my item in mid December and still have not received it at the end of January. Sent numerous emails to them and they still won’t provide a legit tracking number or estimated arrival date. I have concluded they are a scam. Disputing the credit card charge due to this fraud. Stay away from this company.

I ordered my dog a jacket over a month ago. Nothing received, no updates, nothing. Please don't ever order from this company.

Do not buy from them. This is a scam. I never received anything nor will they respond to me. I should have read the reviews first. I ordered a month ago and nothing. Do not buy from them.

It took a month to receive this item. The straps broke on only the third use, with our small 3 month old puppy inside on a bike ride. He could have been seriously injured or killed. Terrible quality, buyer beware!