Excellent service arrived quickly amd will be uding for 1st time this weekend. Lovely quality.. Only comment to be helpful, slightly bigger box for packaging would be good it was a tight fit and han... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Jam making pot is great,good delivery aswell. Unfortunately the whole process is let down by customer service. Phone number just cuts off, no reply from WhatsApp or enquiry via email. Wouldn't buy aga... Vis mer
Received napkin rings in perfect condition and in timescale as advertised. Item was well packaged. They are better than the online pictures and a great size also a great price. Would use PenguinHome a... Vis mer
Selskapet har svart
I have not used my jam pan yet, but it looks good quality. I'm looking forward to trying it.
Informasjon om virksomheten
Skrevet av virksomheten
Penguin Home® offers contemporary, quality homewares at a great price. With over 30 years of experience, our specialists source merchandise from across the world to offer the very best products, delivered directly to you. Our homewares are designed to match your style and taste, including cookware, home textiles and decor, kitchen and bathroom accessories, small furniture, bathmats, pet products and much more. Our range is refreshed continually to enhance your shopping experience with us.
Kontaktopplysninger
Manttra UK LTD Suite 11, Rauter House, Sybron Way, , TN6 3DZ, Crowborough, Storbritannia
- +44 7938777118
- customerservice@penguinhomeglobal.com
- penguinhomeglobal.com
4,2
Bra
151 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Penguin Home
Hi Julie,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Cushion Covers".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Napkin rings
Received napkin rings in perfect condition and in timescale as advertised. Item was well packaged. They are better than the online pictures and a great size also a great price. Would use PenguinHome again - Thanks :-)
14. mars 2023
Svar fra Penguin Home
Hi Briane,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Napkin Rings".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Svar fra Penguin Home
Hi Cindi,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Cushion Covers".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Absolutely beautiful throw better than…
Absolutely beautiful throw better than the pictures
26. februar 2023
Svar fra Penguin Home
Hi Carmella,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Blankets & Throws".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Svar fra Penguin Home
Hi Margaret,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Quality grey tea towels bought…
Searched online grey tea towels bought from penguin home half price in the sale bought two packs for price of 1 in other online shops
2. februar 2023
Svar fra Penguin Home
Hi Maria,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Tea Towels".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Svar fra Penguin Home
Hi Julie,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Bath Mat".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Maslin pans
I bought the 5 litre pan with jam funnel, but it was smaller than I imagined so bought the 8 litre one too. Both will be useful. Good sturdy pans.
2. februar 2023
Svar fra Penguin Home
Hi Susan,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pans".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Svar fra Penguin Home
Hi Georgina,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Beaded Placemats".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Svar fra Penguin Home
Hi Lindsay,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Photo Frame".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Excellent picture frames
Excellent picture frames, quality is really good. They really stand out and make a statement.
3. januar 2023
Svar fra Penguin Home
Hi Christine,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Photo Frame".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Preserving pan for induction hob
As advertised. Looks good quality. Delivered a day early. All great
5. januar 2023
Svar fra Penguin Home
Hi Judith,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Gorgeous
I so love these table mats, they’ve made such a luxury look in my dining room, and very good value too !!
So a big Thankyou !!
5. januar 2023
Svar fra Penguin Home
Hi June,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Beaded Placemats".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Nothing all just as expected
5. januar 2023
Svar fra Penguin Home
Hi Peter,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Very poor service - unreliable
I ordered a product from Penguin Home on 29 November 2022. It hadn't arrived on 16 December so I emailed customer service. They replied the next day to say they would look into and get back to me. Six days later and still no news. This company is unreliable, be really careful about using them.
UPDATE THREE DAYS AFTER FIRST REVIEW: I have finally received the item and it is good.
22. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Penguin Home
Hello John,
We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations and hope you will accept our sincerest apologies.
I understand how disappointing it can be to facing an issue with service team and not have it meet your expectations. We strive for excellence in customer service, but it’s clear we missed the mark in your case. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
That being said, if there’s anything else that I can help you with at the moment, please feel free to reach out and I would be more than happy to help. We do appreciate your business and hope to earn back your trust.
Best Regards
Penguin Home Team
Svar fra Penguin Home
Hi Richard,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Sauce Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Excellent quality
Excellent quality, excellent value & not made in China. The only thing that let the company down was delivery, which took six days and considerable hassle.
4. desember 2022
Svar fra Penguin Home
Hi Melvin,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Milk Pan and Sauce Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Beautiful beaded placemat set
Beautiful beaded placemat set. So nice that as soon as I received them, I ordered another set.
15. november 2022
Svar fra Penguin Home
Hi Deborah,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Beaded Placemat".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Low experience
My experience is very bad with this product. Very much disappointing experience infact.
8. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Penguin Home
Dear Kristine,
Thanks for your email. We sincerely apologize for any inconvenience you may have experienced with the product. At Penguin Home, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
We are unable to find your order. Please drop us an email at customerservice@penguinhomeglobal.com with the order invoice and the issue you are facing, We will surely help you with the case.
Thanks,
Penguin Home Team
Great Price and Quality
Not much to say other than it was great quality and extremely fast delivery.
I’ll certainly be ordering again.
Many thanks
14. oktober 2022
Svar fra Penguin Home
Hi Nisa,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Luggage Rack".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.