Lapsang souchong tea delivered safely on time. Although not as smokey as I would have liked still a good tea. After having tasted many on the unfortunate withdrawal of the excellent waitrose variety... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooke... Vis mer
What a special place it is. I used to come to the Bruntsfield shop before it closed and having visited the Leith one recently I remember exactly why I was so drawn to this space. It offers such a uniq... Vis mer
I ordered teas following a visit in edimburgh where we discovered a great fudge tea. I didn't know the other teas I ordered but not only PekoeTea was really efficient in sending us our order but the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We source the finest single-estate teas and create unique hand-crafted blends at our Edinburgh Tea Factory in the historic port of Leith. Our blends are created from scratch and are inspired by our Scottish heritage; every blend tells a story bringing together the finest natural ingredients and flavours. Our single-estate teas are traded directly where possible and we are proud of the personal relationships we have made with tea growers and producers around the world.
Kontaktopplysninger
11 Leith Walk, EH6 8LN, Edinburgh, Storbritannia
- 01315544640
- sales@pekoetea.co.uk
- pekoetea.co.uk
4,9
Enestående
733 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience and lovely tea
Easy to order online and has a quick delivery. The tea is great, and it was an excellent experience all around
24. juni 2025
Excellent product
Excellent product, speedy delivery, quality packaged and easy website to order. The best breakfast tea ever!
30. april 2025
Still haven’t received my tea
Still haven’t received my tea. I suppose it has to do with receiving customs but the website made it seem simple.
6. mai 2025
Svar fra PekoeTea Edinburgh
Dear Hannah
I'm very sorry your tea hasn't arrived with you yet - this is very frustrating. You order has been stopped by Swedish customs and we were not aware that this had happened until we received your review on Trustpilot and checked the tracking.
Under the Brexit arrangements, tea should not be classed as a restricted item by EU member states but we are finding some customs authorities decide to charge a fee for clearance. All taxes and duties are collected by us using our IOSS system so the fees they are looking for should not have been charged.
We are currently disputing this with PostNord in Sweden but in the meantime, we have paid the clearance fees for your order so that it will be delivered in the next few days.
It has be very rare that we have had issues with the EU but we are constantly monitoring the situation so we can provide clear information on our website. We will be updating our website to add a warning about these potential fees and to ask our customers to contact us straight away so we can resolve the problem. Unfortunately in some instances we are having to stop shipping to certain countries.
Again I am very sorry that the experience of ordering with us has not been as straight forward and enjoyable as it should have been. We have also emailed you separately to see if we can be of any other assistance.
Kind regards
Jon - Founder/Director
Fabulous tea!
Fabulous tea! I tried the peppermint at my boss’s house & it’s the only peppermint I’ve had that doesn’t get that weird, tannin-y taste when it’s been stewed too long. So I ordered some for myself. Love it, thanks!
1. mai 2025
Great selection
Great selection, nice design, and definitely one of the best teas i have ever tasted (mind that I'm not a tea person!). Got some teas from Whisky collection and i am in love with Speyside tea!
5. april 2025
Excellent tea
26. februar 2025
Fantastic quality and experience
Absolutely amazing quality teas, fast posting and delivery. Probably will buy from them again now I know my preferred tea.
25. februar 2025
A really interesting range of teas…
A really interesting range of teas including those from Scotland. Great service.
24. februar 2025
Lovely shop, great tea!
Ordered online so that I could pick up my tea when visiting family in Edinburgh. Very straightforward using the website, good communication throughout and my order was ready and waiting for me. The tea I bought (Blue Lady) is delicious and perks up my breakfast!
22. februar 2025
Love It, as Always
Reliable, hassle-free, and just what I wanted. Can't ask for more!
9. februar 2025
Anmeldelse skrevet uten oppfordring
I absolutely adore this tea company and…
I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooked on these teas after giving them as gifts for Christmas. My orders are carefully packed and shipped quickly, usually arriving here in the states in about a week. I also love the canisters!
31. januar 2025
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