The customer service with Peep was exceptional. Jo and Chris were so helpful. I initially ordered four pairs of specs to try on at home, and none were quite right for me, so I sent them back with a re... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Slight error on the return of my glasses and my immediate thought wasn’t too pleasant. That soon changed though with the first class customer service I received. The issue is now resolved and I’m now... Vis mer
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Fantastic service. After having some YSL sunglasses repaired with a broken hinge I thought I would see if they could repair my vintage Miu Miu sunglasses which were horribly scratched on the lenses.... Vis mer
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Really happy with the service. My glasses frame got badly skewed after an accident, and I honestly thought they were beyond repair. The repair only took a couple of days and the glasses now fit and... Vis mer
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Informasjon om virksomheten
- Brillegrossist
- Øyelegesenter
- Butikk for motetilbehør
- Produsent av optiske produkter
- Optiker
- Solbrillebutikk
Skrevet av virksomheten
Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.
Kontaktopplysninger
4,9
Enestående
298 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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Communication,performance and delivery!
Communication,performance and delivery!
Chris was amazing to work with.
One of my hinges came off and Chris was more than happy to repair it (no charge,no questions).
Thank you.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thank you so much for taking the time to leave this — it really means a lot.
We’re always happy to help when we can. If something’s come loose or needs a little attention, we’d much rather get it sorted properly than have you stuck with a pair you love but can’t wear.
Delighted you’re back up and running again.
Chris & Jo
Incredible personal service & great frames
I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris and he talked me through the whole process and I received my specialist fl-41 lens glasses within 10 days. I've had a marked improvement with no migraines since. I was so pleased, I have just ordered two more pairs with normal glass. He has an excellently curated collection of vintage and pre-loved frames as reasonable prices too. Very impressed and will continue to use and recommend.
12. februar 2026
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Svar fra Peep Eyewear
Thank you so much, Kelly — this genuinely means a lot.
I’m really pleased the FL-41 lenses have made such a noticeable difference for you. Migraines can be incredibly disruptive, so hearing that you’ve had no migraines since is brilliant news 🙌
It was a pleasure guiding you through the process, and I’m so glad you felt supported from start to finish. That’s exactly how we want it to feel — personal, considered, and never rushed.
And thank you for the kind words about our frame collection too. We put a lot of thought into sourcing pieces that are distinctive, well-made, and fairly priced, so it’s lovely that you’ve noticed.
We really appreciate you coming back for more pairs — and for recommending us. That kind of support helps us keep doing what we do.
Chris & Jo
As a person who is very reliant on…
As a person who is very reliant on glasses I was quite worried about sending my snapped frames off to a company that I’d googled. I needn’t have been. They were returned a few days later, and not only had the hinge been repaired (the other hinge looked like it had been strengthened as well), the arms had also been straightened and it basically feels like a new pair of glasses without the huge cost of complicated lenses and the expense of new frames. I will definitely be using Peep Eyewear again.
30. januar 2026
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Svar fra Peep Eyewear
Thank you so much for taking the time to leave this — it really means a lot.
We know how nerve-wracking it can feel sending off something you rely on every day, so we’re really glad we could put your mind at ease and get everything back to you feeling solid and comfortable again.
Thanks again for trusting us with your glasses, and we’ll be here whenever you need us.
Chris & Jo
3rd time using Peep and every time I’m…
3rd time using Peep and every time I’m blown away by the quality and speed!
31. januar 2026
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Svar fra Peep Eyewear
Thanks so much for coming back to us — that really means a lot. We’re thrilled you’ve been blown away every time, and we truly appreciate you taking a moment to share it. 😊
Chris & Jo
I just had to leave a review 🤩
I don’t usually use trust pilot but I had to review Peep. I was dubious as I had always used another company (who are no more) and felt a bit nervy about sending glasses in the post but the customer service and turnaround was another level with Peep. So much better than the previous company I was using.
29. januar 2026
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Svar fra Peep Eyewear
Hi Naomi,
Thank you so much for taking the time to leave such a lovely review — that really means a lot to us.
We completely understand how nerve-wracking it can feel sending glasses in the post, so it’s wonderful to hear we helped put you at ease and that the experience felt a step above. Knowing we’ve been able to fill the gap left by a company you trusted before is especially meaningful.
Thanks again for your trust and kind words — it genuinely makes our day.
Best wishes,
Chris & Jo
Peep Eyewear
As Good As New!
I came across Peep Eyewear whilst looking for some new frames as my favourite reading glasses had snapped in two. I really thought that was the end of them. I gave them a call and spoke to Chris who reassuringly guided me through the whole process. Once they had received my glasses there was a bit of an issue re communication via emails BUT, Chris was ALWAYS available on the other end of the phone when I called keeping me updated with the process and also apologetic for the lack of communication. When my glasses were returned I was pleasantly surprised, they were as good as new! The service at this company is exceptional and there is no doubt that I will definitely be using them again. Thanks Chris and Co.
23. januar 2026
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Svar fra Peep Eyewear
Hi Sonia,
Thank you so much for taking the time to leave such a thoughtful review — it really means a lot.
I’m glad we were able to rescue your glasses and get them back to you looking as good as new. Thank you as well for your patience around the email hiccup — I appreciate you mentioning it, and I’m pleased I could keep you updated over the phone while everything was being sorted.
Thanks again for your kind words and trust. We’ll be here whenever you need us.
Best wishes,
Chris & Jo
Just got my glasses back and to see…
Just got my glasses back and to see them looking as good as new is a dream come true!
My glasses had huge sentimental value to me, and when the metal snapped at the stem hinge I really thought they were gone forever. But a quick email to Peep and they responded that they could fix them. And fix them they did! I’m so very happy with the results. Better than I knew was possible!
Thank you, Peep! I won’t hesitate to recommend you to all.
23. januar 2026
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Svar fra Peep Eyewear
Hi Paul,
Thank you so much for taking the time to share this — it really means a lot to us.
We know how much sentimental value glasses can carry, so we’re genuinely delighted we could bring yours back to life and exceed expectations. Hearing that they look as good as new is exactly what we hope for with every repair.
Thanks again for trusting us with something so important, and for recommending Peep — it truly means a great deal.
Chris & Jo
Absolutely brilliant from start to…
Absolutely brilliant from start to finish, wanted some expensive lenses taken from glasses I no longer wore fitted into some vintage frames I had bought, I had doubts it would work for the cost charged but not only did it work and i now have extra glasses i can wear but they kept me informed on the whole process and got them back to me in half the time I was expecting...amazing
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thank you so much for taking the time to leave this — it really means a lot.
We’re especially glad we could exceed expectations, both on the outcome and the turnaround. Reusing good lenses in vintage frames can feel like a leap of faith, so it’s great to hear it’s paid off and given you another pair you can genuinely enjoy wearing.
Thanks again for trusting us with it, and for the lovely feedback.
Best wishes,
Chris & Jo
Friendly
Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better than mine! High quality works - 2 pair of frames bought with the try before you buy with new lenses and coatings, and new lenses fitted to old frames. So nice to find such a company,
5. januar 2026
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Svar fra Peep Eyewear
Thank you so much for taking the time to leave such a lovely review — that really means a lot to us.
I’m so glad you found the advice helpful (and that trusting our suggestions paid off 😄). It’s great to hear everything worked out well across the Home Try-On frames, new lenses and coatings, and refreshing your older frames too.
Thanks again for choosing us and for your kind words — it genuinely makes what we do worthwhile.
Best wishes,
Chris & Jo
Superb service from start to finish
Superb service from start to finish. Constant updates, custom acetate frames made perfectly, one frame beautifully reconditioned, Hoya lenses fitted. Exceptional quality and truly personal service. An absolute pleasure.
1. november 2025
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Svar fra Peep Eyewear
Thank you so much for taking the time to leave such a lovely review — it really means a lot to us.
We’re so pleased you’re happy with everything, from the custom acetate frames through to the reconditioned pair and lenses. It was a genuine pleasure working on them for you, and we’re glad the care and detail came through.
Thanks again for trusting us with your glasses — feedback like this is exactly why we do what we do.
Very best wishes,
Chris & Jo
My glasses FANTASTICALLY beautiful
My glasses FANTASTICALLY beautiful! They did a very nice job. Definitely I want more glasses with them.
Thank you very much
15. desember 2025
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Svar fra Peep Eyewear
Thank you so much for your lovely feedback — we’re really pleased to hear you’re happy with your glasses.
It means a lot to know you’re enjoying them, and we’d be delighted to help when you’re ready for your next pair.
Thanks again for taking the time to leave a review.
Best wishes,
Chris & Jo
Exceptional Professional Service
I cannot fault Peep Eyewear for their excellent service from my first point of contact to me receiving my fully repaired spectacles and also the supply of a further second pair. The expert help I received from Chris was second to none. I was fully informed throughout the process of what was required and happy to see the result of the repairs which I honestly thought couldn't be repaired. I would recommend Peep Eyewear to anyone who requires any Eyewear requirements.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thank you so much for taking the time to leave such a thoughtful review — it’s genuinely appreciated.
I’m really pleased we were able to repair the spectacles when it initially looked unlikely, and that you were happy with both the repair and the second pair as well. We always aim to be clear and upfront throughout the process, so it’s great to hear that came through.
Thanks again for the recommendation — it means a great deal to us. If you ever need any help in the future, we’ll be very happy to assist.
Best wishes,
Chris & Jo
Exceptional Personal Service
The personal service I received from Chris at Peep was exceptional, from first contact to receiving my glasses. I cannot wait to receive my second pair.
6. desember 2025
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Svar fra Peep Eyewear
Thank you so much for the kind words — that’s really lovely to hear.
I’m pleased the whole process, from first contact through to receiving your glasses, felt smooth and well looked after. We put a lot of care into making sure each pair is done properly, so it’s great to know that came through.
I hope you enjoy your second pair just as much when they arrive, and thanks again for taking the time to leave a review.
Best wishes,
Chris & Jo
The first and last person i would go to!
I needed my glasses fixing as the rim was broken. Gave me an estimate of 1 week and got it back like new in just 5 days! Amazing pricing and great customer service. Highly recommend
13. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thanks so much for the lovely review — that really means a lot to us.
I’m glad we could get the rim repair turned around quickly and have your glasses back with you looking as they should. We always aim to be upfront on timescales and pricing, so it’s great to hear that came through in your experience.
Thanks again for taking the time to recommend us — it’s genuinely appreciated.
Best wishes,
Chris & Jo
I had a pair of Dior glasses which was…
I had a pair of Dior glasses which was broken they soldered the arm back on them great service and highly recommend anyone that has glasses broken to send them in .
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thank you so much for the lovely review! We’re really glad we were able to bring your Dior glasses back to life for you. If you ever need any other repairs or help with lenses in the future, we’re always here.
Thanks again for recommending us — it means a lot.
Best wishes,
Chris & Jo
Must use forget specsavers
Initially l had some issues with prescription lenses being fitted into another frame, after having done a lot of research, emails & conversations I found Peep online. Chris, (who l have to say has the patience of a saint after me asking so many questions) was so good, the process is easy, l didn’t feel rushed into making a purchase & ended up buying a spare set of lenses from Peeps l now have 2 pairs of prescription driving glasses (1pair just in case ) the customer service was extremely good along with a speedy service and advice.
I have given their postcard & details to so many friends as they were so impressed with my glasses can’t say a big enough thank you 🙏🏽🙏🏽
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thank you so much for this lovely review — it really means a lot to us.
I’m so glad we could help get everything sorted for you, especially after the trouble you had trying to get lenses fitted elsewhere. It’s great to hear you’ve now got two pairs of driving glasses that you feel confident with.
You were an absolute pleasure to look after, and I’m really grateful for all the friends you’ve passed our details on to — word of mouth genuinely makes a huge difference for a small business like ours.
Thanks again for the kind words and for choosing Peep.
Best wishes,
Chris & Jo
Phenomenal brilliant amazing superb…
Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the frames were black plastic and were past their best. Peep Eyewear brought them back to life and totally exceeded all my expectations. Thank you, Pauline
18. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Hi Pauline,
Thank you so much for the wonderful review — what a message to receive! We’re really glad you decided to give your frames a second life, and even happier that the polish exceeded your expectations.
Black plastic frames respond beautifully to a proper restoration, and it’s always satisfying seeing them come back looking fresh again — especially when it saves you from buying a whole new pair.
Thanks again for trusting us with them, and we’re here any time you need a service, a tweak, or another bit of TLC.
Best wishes,
Chris & Jo
Peep Eyewear
Excellent speedy service offering…
Excellent speedy service offering excellent value for very high quality lenses. I have had lenses replaced 7 frames with Peep and the results have been outstanding. Half the cost of my local opticians. Very response and helpful
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thanks so much for the lovely review! We really appreciate you coming back to us for multiple pairs — it means a lot. We're so glad you’ve been happy with the quality and value of the lenses, and it’s great to hear you’ve had such good results across all your frames.
Best wishes,
Chris & Jo
Excellent customer service from start to finish
Chris was very helpful and his communication was excellent. He did all he could yo ensure that the glasses I received were what I expected.
Keep up the good work.
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
Thanks so much for your lovely feedback! We're really glad to hear you’re happy with your glasses and the service you received. It was a pleasure helping you find the right pair.
Best wishes,
Chris & Jo
Just Fantastic
A brilliant service. I was heartbroken when I broke my Tom Ford glasses but the team at Peep fixed them in a jiffy. I’m over the moon to have them back so quickly and a perfect repair. Thank you so much you’ve made my day!
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peep Eyewear
That’s so lovely to hear — thank you! We’re really glad we could bring your Tom Fords back to life for you, and even happier to know you’re pleased with the repair.
Best wishes,
Chris & Jo
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