Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Vis mer
Selskapet har svart
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Vis mer
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Kontaktopplysninger
Unit 7N Nobel Road, N18 3BH, London, Storbritannia
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Envío rápido y seguro
Envío rápido y seguro. Estoy muy satisfecha con los productos comprados.
GRACIAS!!
Same great service but the quality has dropped
Had no issues buying from De La Creme again. I was disappointed with the quality of the coat though, it's nothing like the same coat I bought last year. But returns were straightforward and they refunded me quickly so I can't fault the service
Took my mum’s money
Took my mum’s money, cancelled her order with no refund and won’t respond to her at all. Taking advantage of an 84 year old woman. Disgraceful.

Svar fra De La Creme Fashions
Quality fabrics and uniquely stylish…
Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after placing it, which was disappointing.
Also, the customer care phone number didn’t work, so I couldn’t get help or updates when I needed them.
Good quality, but delivery and support need improvement.
I haven't received my order over three…
I haven't received my order over three weeks now still and tried many to communicate but no reply
The order was due on the 23rd still not…
The order was due on the 23rd still not arrived yet!😞!
I did not receive this coat as the…
I did not receive this coat as the company cancelled my order. I am still waiting for my £55 refund ????
The coat I bought arrived very quickly…
The coat I bought arrived very quickly and for the price was great quality . Fitted well
Nice coat, loose buttons
Really nice warm coat, and true to size. Only 4 stars because I've already had to sew 2 buttons back on, and I only got it yesterday.
Expensive
The coat was good but very expensive.the shipping and duties are more than the orignal price of coat.and i bought size number 22 it was not fit to me and i asked them to return and they refused to do that.when i orderd another size 26 it was also not fit it is bigger so i paid almost $1000 and still not satisfied
I will never ever buy anything from them.
Shipping cost is unusual high
Shipping cost is unusual high. It cannot take that much to ship a coat.
Delivery much longer than expected
Delivery much longer than expected - still hasnt arrived and dont respond to emails
Returns process.
No communication about return of item despite me sending 2 emails.Really bad customer service!
I’ve received damaged goods and I am…
I’ve received damaged goods and I am not getting a response from your emails to return these .
Not good!
Perfect carmel wool coat.
I've been searching for a coat that would meet all my expectations for a long time. I highly recommend this coat, the caramel color is very pretty.
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