Pawsome Paws Boutique Ltd Anmeldelser 

Poor customer service and returns policy needs reviewing.

As always (this is my fourth order), I am amazed at the quality of the items from this brand! I’ve had harnesses, rope leads, collars and accessories and the strength is unmatched anywhere else! The designs are so cute (as a Winnie the Pooh obsessed girlie) and I am so happy with how long lasting and great the apparel is. I ordered some rope leads to match my other sets today as I didn’t have the money to do so last year when my dogs needed harnesses, the screw clip is super secure and the clasp is about twice as strong as my old leads from Amazon. Super worth the price, durable, beautifully designed and the discounts you get with your points all make this brand top of the game for me! I will buy all my dog apparel from here from now on

Having used the sizing guide, the harness I bought is too small. I paid £34 plus postage, in total almost £40. The refund offered is £28 so I am significantly out of pocket for an item that I sized according to the website. I won't be using this company again.

Update:
According to the website;

Exchanges
Unfortunately, we do not currently offer exchanges. You are welcome to return any unwanted items and make a separate purchase for the new item/s.

So to suggest you do offer exchanges is in complete contradiction.You won't find a request for an exchange because your website says you don't do exchanges. I would suggest you update/reword your policy on the website if this is not the case.

I entirely appreciate dogs come in different shapes and sizes which is why I used the size guide provided.

Got a harness for my small dog in the sale to test them out before i drop a fortune on a disney one, well i didnt need to bother because they are amazing, well made, locking, fit well, look so stylish! Will be gettinf a disney one next just wish you'd put locking clips on your collars too!

Great quality products. Bought a dino lead and harness my dog loves it looks great on too.
Will be buying my other dogs one too now.

Just received our order for our puppy Josie! The design is so cute, well made and they do a great job shipping. Will definitely buy from them again!

Beautiful harness made really well. Very quick delivery. Would definitely use again!

Great product really pretty fabric and love the gold catch my dog looks super cute .

Good harness for my cockapoo

Fantastic quality! Material is super flexible, lead length is perfect! Super fast delivery and one very happy poochy! Thank you so much 💜

Very impressed. Fast delivery and items packaged super well. I ordered at 7pm for their SpongeBob launch. Got a dispatch email a few hours later.

It arrived the next day, which I was shocked with. The items are all perfect and look super nice on my dog.

Been seeing this shop online for a long time
I have two frenchies one named Simba and I thought it was only right for them both to have the simba collar !!

Amazing service , fast delivery!! Deffo recommend

Love the pink collar lead and poo bag holder and bows I bought for my dog Mabel

Awful ... awful customer service.
..the Disney collection is of poorer quality .. im referring to the waterproof collars ..... the non Disney ones are of better quality.

Awful responses on customer service ... they take a day to answer and keep repeating themselves.
For a small business I would like to think each and every customer is important ! Clearly not !
I'll take my business elsewhere and certainly will tell people to avoid.

PPB ... please don't respond with your normal tripe. !!
Shock They did !!

I will add my other dogs were a very pregnant sausage dog, and an elderly whippet ... who knew .... as I stated must be easily to break but apparently 5 times strength tested
... my dogs are Hulk :-)

Just amazing and so cute fast deliver

So lovely products,fantastic colours.Very high quality.I love it 🥰

Love love love PPB we’re obsessed with all their products the designs are stunning and the quality is amazing we got to meet the lovely team again at crufts on Sunday and they was all so lovely and welcoming also really helpful and I took my dog Luna with me and she got lots of love and cuddles can’t wait too meet them again 🥹

Best experience at Crufts!
A BIG BIG BIG thank you to the PPB team at Crufts! Thank you for taking time to speak to everyone from new customers to PBB Addicts! Such a friendly vibe, we love to see it 🥹🥰 such a safe space at a very hectic event. Thank you for having a good old chat with me about all sorts. Hope to meet the team irl again soon! Absolutely made my first Crufts experience amazing 🥰🥹💕💚

I love Pawsome Paws Boutique. The customer service is great and the quality is amazing. I also had the honor of meeting the team at Crufts and they made me feel welcome and were super friendly! Can't wait to see what else they have planned!

Ordered mad hatters tea party lead and collar for our girl, kept up to date with dispatch and delivery, arrived promptly, and the items are absolutely gorgeous