PassMeFast Anmeldelser 

13 908
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Kasim was absolutely amazing, very patient and listened to all my needs. He also did his very best to accommodate my needs which i found very helpful. If everyone at Passmefast is as kind and as hardw... Vis mer

Vurdert til 5 av 5 stjerner

Really happy with PassMeFast so far! Signing up was quick and easy, and they sorted out my theory test booking for me, which saved me a lot of hassle. I didn’t have to worry about organising anything... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Extremely happy with the service I received from Pass Me Fast...Jamie was very pleasant, friendly and kept me well informed at every turn. I was very hesitant to book as all others I called just gave... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Richard set things out so they were straight forward and easy to understand. Explaining the lesson types and time frames to take the test with clarity. This was great as it’s a large amount of money t... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

PassMeFast is one of the UK’s leading specialists in intensive driving courses. We offer driving lessons, a fast-tracked theory test and an industry leading test alert system to get your licence ahead of usual waiting times. Plus, we handle the admin for you — all you need to do is get behind the wheel and drive! We’ve already helped over 80,000 learners to get on the roads. So, whether you’re a complete beginner or have some driving experience, we’re your faster route to driving!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

14k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 86 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(13 908)

1 954 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Safia

Safia - great call handler very helpful

13. oktober 2026
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Hi Storm,

Thank you for taking the time to leave us a review.

We're delighted to hear that Safia was very helpful and provided such a positive experience during your call. Delivering friendly, professional and informative support is something we take great pride in, so it's wonderful to know that Safia was able to assist you and make the process straightforward.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Nathan was very patient and jovial…

Nathan was very patient and jovial throughout our call experience he helped by guiding me to my test bookings and location i appreicate today

13. oktober 2026
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Hi Nashema,

Thank you for taking the time to leave us such a positive review.

We're delighted to hear that Nathan was patient and friendly throughout your call and was able to guide you through your test booking and test centre location. We understand that preparing for a driving test can sometimes feel overwhelming, so it's fantastic to know that Nathan's support helped make the process straightforward and easy to follow.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Archie was extremely helpful and called…

Archie was extremely helpful and called me when I really needed assistance, couldn’t have had a better experience.

13. oktober 2026
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Hi Jake,

Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that Archie was extremely helpful and was there to assist when you needed support. Providing timely, reliable assistance is something we take great pride in, so it's fantastic to know that Archie was able to make such a positive difference to your experience.

We really appreciate your kind feedback and are thrilled to hear that you couldn't have had a better experience.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Kind and friendly service

He was very kind and friendly. Talked me through the whole process clearly and thoroughly explained everything

13. oktober 2026
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Svar fra PassMeFast

Hi Antony,

Thank you for taking the time to leave us a review.

We're delighted to hear that you received such kind and friendly service. It's fantastic to know that everything was explained clearly and thoroughly, and that you felt supported throughout the entire process. We understand how important clear communication is when arranging a driving course, so it's great to hear that you were guided through each step with confidence.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 1 av 5 stjerner

I am extremely disappointed with PastMeFast

I am extremely disappointed with the level of service I have received so far. It has been very frustrating that I have been unable to speak to anyone directly, and the only occasion on which my call was returned was when I mentioned making a payment.
When I initially signed up, I was advised that it would take 7 to 10 working days to find an instructor. I made it clear from the outset that I wanted to begin driving lessons as soon as possible, and I was assured that this would not be a problem from Nathan who is in the sales team.
It has now been nearly 13 days since my first contact, and the only communication I have received is an email advising that an instructor is being assigned. I am now being told that it could take another couple of weeks, although I am promised an update within five days.
Quite frankly, this is not good enough. Based on the information provided when I signed up, I expected to have started driving lessons by now. The significant delay, combined with the poor communication and lack of access to a representative, has left me feeling very dissatisfied with the service.

1. oktober 2026
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Svar fra PassMeFast

Hi Mrs Stevens,

Thank you for taking the time to share your feedback. We're sorry to hear that you have been disappointed with your experience so far.

We would like to clarify that, in line with our Terms and Conditions, instructor allocation can take up to 45 days. However, we are often able to source instructors much sooner than this, depending on instructor availability and demand within a student's local area.

We understand that you were keen to begin lessons as soon as possible, and we appreciate that any waiting period can be frustrating. We have requested further information from you so that we can review your concerns in more detail; however, we have not received a response, which currently limits our ability to investigate the matter further.

Should you wish to discuss your course or provide the requested information, please contact our Customer Support team and we will be happy to review your case and assist further.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

I had the pleasure of talking to Jamie…

I had the pleasure of talking to Jamie from Pass me Fast who was incredibly helpful and informative, he made the whole experience so easy. I would 100% reccomend!

12. oktober 2026
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Svar fra PassMeFast

Hi Ella,

Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that Jamie was incredibly helpful and informative throughout your experience. It's fantastic to know that he was able to make the whole process feel easy and straightforward, ensuring you had all the information you needed along the way.

We really appreciate your recommendation and your kind feedback. We're pleased to hear that you had such a positive experience with Jamie and the team.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Safia 13/10/26 amazing and really…

Safia 13/10/26 amazing and really helpful

13. oktober 2026
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Svar fra PassMeFast

Hi Sam,

Thank you for taking the time to leave us a review.

We're delighted to hear that Safia was amazing and really helpful throughout your experience. Providing friendly, supportive and informative service is something we take great pride in, so it's wonderful to know that Safia was able to assist you and make the process a positive one.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Great service

Understanding, had to call me back a couple of times when I was busy.

Guided through everything that was needed.

Would recommend 5/5

13. oktober 2026
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Svar fra PassMeFast

Hi Anton,

Thank you for taking the time to leave us a review.

We're delighted to hear that you received such great service and felt supported throughout the process. We understand that life can be busy, so it's wonderful to know that the extra effort taken to call you back when convenient helped make everything easier for you.

It's fantastic to hear that you were guided through everything clearly and felt fully informed along the way. We really appreciate your recommendation and your 5/5 rating.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Everyone is helpfull

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra PassMeFast

Hi Tejay,

Thank you for taking the time to leave us a review.

We're delighted to hear that you found everyone helpful throughout your experience. Providing friendly, supportive and informative service is something we take great pride in, so it's wonderful to know that our team was able to assist you and make the process a positive one.

We really appreciate your kind feedback and are pleased to hear that you had such a good experience with PassMeFast.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

My instructer Mike was an absolute…

My instructer Mike was an absolute godsend he helped me with everything I learnt and was patient and very helpful, I would highly recommend as he is very good at what he does , makes you feel comfortable but also pushes you to be a very good and safe driver , if there was anyone I would recommend I would recommend him , thanks again Mike :)

13. oktober 2026
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Svar fra PassMeFast

Hi Ellis,

Thank you for taking the time to leave such a fantastic review.

We're delighted to hear about your positive experience with Mike. It's wonderful to know that he was patient, helpful and supportive throughout your lessons, helping you build your skills and confidence behind the wheel.

We’re especially pleased to hear that Mike struck the right balance between making you feel comfortable and encouraging you to become a safe and capable driver. Providing this kind of supportive yet effective tuition is exactly what great instructors strive for.

Thank you for your recommendation and for sharing your experience. It's fantastic to hear how much of a positive impact Mike had on your driving journey.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Wonderful customer service

Wonderful customer service
I was put on the phone with a nice lady called Leena, everything she said was spelt out perfectly to the point where I had no questions to ask

11. oktober 2026
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Svar fra PassMeFast

Hi Elliot,

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that Leena provided wonderful customer service and made the process so clear and easy to understand. It's fantastic to know that she explained everything thoroughly and answered your questions before you even needed to ask them, helping you feel fully informed and confident throughout the conversation.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Booking onto course

Nice friendly chat, good amount of information.

13. oktober 2026
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Svar fra PassMeFast

Hi Michael,

Thank you for taking the time to leave us a review.

We're delighted to hear that you had a friendly and informative experience. We know how important it is to receive clear information when booking a course, so it's great to hear that you found the conversation helpful and that all of the information you needed was provided.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Amazing instructor couldn’t ask for a…

Amazing instructor couldn’t ask for a better one helped me with all my questions and had all the answers, he was so supportive with the circumstances at the time with my little boy being ill absolute amazing instructor.

10. oktober 2026
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Svar fra PassMeFast

Hi Brendan,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you had such a positive experience with your instructor. It's fantastic to know that he was supportive, took the time to answer all of your questions and provided the guidance you needed throughout your lessons.

We especially appreciate your comments regarding the support and understanding you received during the difficult time when your little boy was unwell. Learning to drive can be challenging enough without additional pressures, so it's wonderful to hear that your instructor was patient, accommodating and able to support you through those circumstances.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Great at explaining when I didn’t…

Great at explaining when I didn’t understand

12. oktober 2026
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Svar fra PassMeFast

Hi Brooke,

Thank you for taking the time to leave us a review.

We're delighted to hear that the information was explained clearly and in a way that was easy to understand. We know that arranging driving lessons can sometimes feel confusing, so it's great to know that the support you received helped make everything straightforward and gave you the clarity you needed throughout the process.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 1 av 5 stjerner

To say I’m angry and disappointed is an…

To say I’m angry and disappointed is an understatement. I just wish I listened to most of the reviews on here saying how bad they were before I made my first payment.
I joined Pass Me Fast as the advisor said I would get help to pass and it would happen in a specific time frame. I paid the deposit of £375 to start the process upon initial contact. I was then advised about week later they had matched me to a driving instructor but I wouldn’t get their contact details until I paid in full (a further £455). Once I paid the remaining amount I got the instructors detailed and they advised they would contact me unless I wanted to make first contact. I waited a week, heard nothing so I made first contact. I messaged the instructor three times over a two week period until they eventually replied. On my first lesson the instructor asked where I’m taking my test, upon answering they decided to take me 20 minutes away from my test centre location (it was actually in another district) to practice my driving.
I was being hassled on the portal to book a practical driving test since I got assigned a driving instructor. I finally managed to book a practical driving test after a month of trying but then when I tried to upload the date on the PassMeFast portal it failed and refused to accept the date, showing a message box advising I need to contact admin. When I spoke to admin they said my driving instructor was not available so I would have to cancel or reschedule my practical test. So I asked to change my driving instructor, which they didn’t don’t do and as you can probably guess I didn’t have access to a car for test or an instructor so it was a automatic failed.
I complained to a Pass Me Fast admin to get a partial refund but was advised they don’t do that over the phone and would have to contact their support over email as I can’t have refund for convenience. I sent the support team three separate emails over a month nearly two months explaining how I’m not cancelling out of convenience but failure on their part to commit to what they advertised and asking me to reschedule my appointment for their convenience especially after hassling to book a test they couldn’t accommodate. Unfortunately I have been ignored.
SO PLEASE DO NOT MAKE THE SAME MISTAKE that I did and AVOID PASS ME FAST at all cost, perhaps try Driving Academy or any other driving school/company that offer this service and tell as many people as you can to also avoid pass me fast if they are looking. Should be named never pass or pass me slow.

8. september 2026
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Vurdert til 5 av 5 stjerner

Amazing customer service

Was super helpful, explained everything really clearly and was extremely friendly!!

12. oktober 2026
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Svar fra PassMeFast

Hi Vik,

Thank you for taking the time to leave us a review.

We're delighted to hear that you received such amazing customer service. It's fantastic to know that everything was explained clearly and that the support you received was both helpful and friendly. We understand how important it is to feel informed and comfortable throughout the process, so we're pleased that your experience was such a positive one.

We really appreciate your kind feedback and are delighted to hear that you had such a great experience with our team.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

I’m brain damage and he was very clear…

I’m brain damage and he was very clear and efficient it made it easy for me and my sone of the corse goes like that it wound be great .

12. oktober 2026
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Svar fra PassMeFast

Hi Leonard,

Thank you for taking the time to leave us a review.

We're delighted to hear that the information was explained clearly and efficiently, and that the support provided made the booking process easier for both you and your son. We understand how important clear communication and patience can be, so it's wonderful to know that your experience was a positive one.

We really appreciate your kind feedback and are pleased to hear that everything was straightforward and easy to understand. We wish your son every success with his driving course.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

I really appreciate how understanding…

I really appreciate how understanding considerate and kindhearted jakural was to me helping me out with booking in my lessons 10/10 service everything was clear and was not a point i was confused with. the form ran smoothly no issues i appreciate it so much thank you 😁

12. oktober 2026
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Svar fra PassMeFast

Hi George,

Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that Jakarul was so understanding, considerate and kind-hearted while helping you arrange your lessons. It's fantastic to know that everything was explained clearly, that the booking process ran smoothly and that you felt fully informed throughout without any confusion.

Providing supportive and straightforward service is something we take great pride in, so it's wonderful to hear that Jakarul made such a positive impression and that you were so pleased with the experience.

We really appreciate your kind feedback and your 10/10 recommendation. Thank you for sharing your experience.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

Excellent service from Nathan

ive been looking to find a fast pass driving course for a few days, after finally passing my theory today i got a call from nathan who was extremely polite and helpful, thanks to him i am now booked in and ready to go.

12. oktober 2026
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Hi Eboni,

Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that Nathan was able to help you get everything arranged after passing your theory test. Congratulations on passing! It's great to know that he was polite, helpful and able to guide you through the available options, making the process of booking your course straightforward and stress-free.

We really appreciate your kind feedback and are pleased to hear that you're now booked in and ready to get started on the next stage of your driving journey.

Kind regards,
The PassMeFast Team

Vurdert til 5 av 5 stjerner

The process felt really simple and the…

The process felt really simple and the person I spoke to, Jack, was friendly and made things clear on how things will go.

12. oktober 2026
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Svar fra PassMeFast

Hi Carlos,

Thank you for taking the time to leave us a review.

We're delighted to hear that you found the process simple and straightforward. It's great to know that Jack was friendly, explained everything clearly and helped you understand how the process would work moving forward.

We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.

Kind regards,
The PassMeFast Team

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