Had an issue of unit turning off when…
Had an issue of unit turning off when trying to use it. Wrote customer care to return the tripod for Starlink Mini. Customer care let me know that there was a solution. Based on our technical team's findings, this power issue can typically be resolved by replacing the adapter connector. We have also updated the internal circuit board design to improve performance and compatibility.
Instead of returning the entire unit, we would be happy to send you the updated replacement adapter at no cost. We will also provide a video tutorial showing how to replace the adapter quickly and easily.
I received the new part and replaced it with help of a video from Parts4star.
After replacing the part I tested it and everything is working great.
THANK YOU Parts4star!!!!!
Satisfied customer.
John








