These people are the worst courier company I have ever come across . Their tracking says my delivery was attempted in another state at 6.13 in the morning !! And they encountered a problem ( duh ! )... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Parcelpoint has failed to effect a pickup of parcel, pre-booked & paid for almost 2 weeks ago - despite almost daily emails to advise them that the parcel hasn't been collected. The customer ser... Vis mer
Absolutely rubbish amazon what are you doing using this company. I've had a parcel booked in to be returned since 21/08/26 its now 09/09/26 and its still sitting here . Complete rubbish stay clear i... Vis mer
The standard at Parcelpoint has always been the same - very high. Timely messages that my parcel is awaiting pickup. Staff are always warm, friendly and quick to attend and always aware of the items l... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
“Our vision is a world where people are more connected with each other, and their local communities. Where we work together, as neighbours, to help each other.” And so we created PARCELPOINT. A network of local delivery, pickup and return locations – convenience stores, pharmacies, service stations – all open late and on weekends – all around Australia, where you can have a parcel delivered, and pick up or drop off whenever you like. No stress. No missed deliveries. No cards in the mail. Simple. Personal. Connection.
Kontaktopplysninger
5/105 Kippax Street, 2010, Surry Hills, Australia
- 1300 025 639
- support@parcelpoint.com.au
- parcelpoint.com.au
Ingen tidligere historie av å be om anmeldelser
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I would like to get the refund of the…
I would like to get the refund of the items I returned as the parcel is lost by the parcel point
friendly staff
It is the friendly manner of the staff makes it a very pleasant experience
BMC-AV visit
I was well received and questions about the system and BMC-AV products were answered in full.
Lack of communication
I know it's as busy time of year, but I have not received an update since Dec 6.
I would at least like to know if my parcel has been collected from the Newsagency pick up point.
It was amazing
It was amazing . Everything was handed safely and it was so convenient for me as it is close to my house. Well done.
So easy to collect
So easy to collect with ID and communications were continual from the vendor for the package until it was picked up.
Ali at Redfern Convenience Store does a…
Ali at Redfern Convenience Store does a great job.
Friendly and fast.
It took eaxactly 3 minutes from me…
It took eaxactly 3 minutes from me entering to leaving with my package.
Staff is always pleasant & courteous.
If I can give zero stars I would
If I can give zero stars I would. Do not bother using parcelpoint. Always go with AusPost! I returned my item on 30/11/2022 but until today I do not have any updates from them. Called their number to no avail, emailed them but ko response!!! Terrible service! And now I can’t get my refund back
Local pick up
Local pick up, no need to worries if I am not at home to collect my good.
Excellent service as usual
Excellent service as usual. Great way to pick up parcels safely, with extended hours.
Every time I use this store they are…
Every time I use this store they are always frendly and helpful
Parcel drop off
Easy , just dropped off parcel and walked out
great customer service
Very user friendly with quick delivery…
Very user friendly with quick delivery and very friendly staff
Why so hard
Why so hard. Rang the help desk, they put through to tech support- why? So I hung up and called back, they where better.
I use to go to my local post office with a reply paid box, so much easier
Ridiculously hard
Great Secure Service
I have used Parcelpoint on a few occasions now and I have found them to always provide a quick & secure service. I’m always asked for identification on pick up which is also reassuring.
The expediency of the delivery was as…exellent
The expediency of the delivery was as advised & on time. Communication of the progress of the delivery was suitable & easy to use to know when my parcel arrived. I did not however receive any texts or emails on the progress, it was only my regular checking helped to know when the item arrived at the pick up point. At the pick up point I was not asked for any identification number & when I had barely removed my passport from its wallet & began to open the page with a photo, the parcel was handed to me. Thankfully I was the designated recipient
Delivery notification was wrong
I recieved a notification that my parcel point delivery was available for pick up, but it was not actually there after visiting the pick up location. It wasn't until 24hours later after the location called me that it turned up.
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