Post order process was unclear and although I got two emails saying my order had been selected and then dispatched there was no tracking information or link to a courier. After 7 days with no delivery... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs... Vis mer
I ordered three pairs of shoes in size 10.5 UK and they all fit nicely. Delivery took a couple of days longer than expected as the shipment was clear of customs for a while, before the local courier c... Vis mer
As a Vegan it's hard to find decent and cool looking foot wear. I've now got three pairs of Palladium Boots and they're all fantastic.. Different colours and styles for different occasions. They'... Vis mer
Informasjon om virksomheten
Om Palladiumboots
Skrevet av virksomheten
PALLADIUM® UK Trustpilot Profile
Welcome to the official Trustpilot profile for PALLADIUM® UK
Thank you for sharing your review with us!
Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.
From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.
Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.
We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN
Customer Service Promise:
At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.
Kontaktopplysninger
Frankrike
- palladiumboots.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 48 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No customer service and no refund
Unfortunately another company that acknowledges your return has been received but don’t send the actual refund. Been waiting 3 weeks since receiving their email. Have chased multiple times but no response. I would say very poor customer service but there would have to be some level of customer service to give it a poor rating. It’s actually non-existent. Good quality shoes but given this experience will not be buying from them again. Very disappointing that there’s such contempt for customers.
10 days after ordering and still not…
10 days after ordering and still not delivered, Evri is the worst delivery service of all time.
It still not delivered and is now 20days after ordering and 3 emails to Palladium with no reply, not only is the delivery company rubbish Customer service at Palladium is no better.
Great boots, long ship-times
Great boots - always comfy from the get go and no need to wear in. I think these are now my 7th pair!
Only downside is the shipping time to the UK is relatively long (for example, I purchased on the 11th Dec and didn’t receive order until the 19th, so around 8 days)
Love palladiums but if you need them quickly I’d purchase from a retailer who can offer express postage.
Goods didn't arrive so I went on…
Goods didn't arrive so I went on tracking. No 'Final Destination Label'
Contacted them every way I can-no response. Now trying to get refund from PayPal. If you look at Facebook post, and view 'All Comments' this appears to be common. Think it might even be a scam site.
Tried to make a return on their online…
Tried to make a return on their online page multiple times and it kept throwing an error. Tried emailing via the website and directly but zero response. No return address that I can rely on to send - now stuck with boots I don’t want.
great pair of trainer like shoes
great pair of trainer like shoes - and so easy to put on with special lace system -
Nice waterproof boots
It arrived on time and been updated all the time. The waterproof boot is good and come with special offer.
Ordered boots on the 1st of December…
Ordered boots on the 1st of December ....had no notification for a while in regards of shipping..3 days ago I received an email saying due to black Friday and technical issues they realised they haven't got the boots and cancellation and refund will happen in 24 hours I need have not heard of any cancellation or refund
Lovely product
Great product good price...However shipping took quite a long time. This might be due to shopping Black Friday.
Comfiest work shoes ever
Fast delivery
Fast delivery, clear descriptions on website, comfy and stylish shoes! I keep buying more!
It would perfect if numbers of days…
It would perfect if numbers of days needed for delivery is advised during purchase
Very slow delivery!
I have bought many pairs of boots before and the service has been great. But this time not so. I bought on 30/11/25 and still haven’t received them? Seems Evri have had them for ages but not attempted to deliver them? Why not?
Comfortable footwear with a cool design
I haven’t received my parcel
I haven’t received my parcel. I’ve already chased Evri and you, no one gave me any response.
Poor customer service
The boots are great but the customer service is shocking. I have completed 2 forms online and sent an email with no response at all. It took almost 3 weeks for my order to arrive, I kept asking for updates and received nothing. Very disappointed, I really wanted to order a second pair of boots but this experience has put me off from ordering again.
Product good , delivery bad.
Product great as always, delivery terrible as always!!!
Seriously need to work on the poor delivery timescales.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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