please do not order from the company. 4 weeks and counting still waiting on my front painted bumper. i paid close to $600 plus shipping. they sent me an email saying order has been shipped with no tra... Vis mer
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This company is the worst! Their customer service is NON-EXISTENT. They will tell you your item is shipped but it will remain in shipper waiting for item. They will not answer any calls and if you're... Vis mer
Title: Received a Dented Fender and Haven’t Received a Response to My Claim I ordered a painted driver-side fender for my Infiniti Q50 from Painted Auto Parts for approximately $451. Unfortunat... Vis mer
From what they say is 3 weeks for a painted part, it took 7 weeks to receive my rear bumper. Their customer service is nonexistent, as calls and emails weren't answered BUT l have to say when the bum... Vis mer
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Got my fender for my Silverado…
Got my fender for my Silverado yesterday. quality is good you have to vary for the time for painting I noticed that's why a lot of the reviews are bad took me about two and a half weeks but it came in perfect nice painted fender.
Never received the part
Never received the part. HONESTLY, it would be less hassle if you just find the part somewhere else for double the price or throw the money out of the window on your way to work.Im not playing. Look around. See the experiences of all these people? Well, imagine how many are not here reporting their experience. I paid almost $800. They never gave me my part or anything at all. I would STRONGLY ADVISE NOT TO ORDER FROM THIS COMPANY.
To everyone who LOST YOUR MONEY, has been scammed or mistreated by this company and never received your purchased item, WHY NOT TAKE TIME TO REPORT THESE GUYS to a place that has the power to shut them down?
You can report a bad business to the state agency in which the business is registered. Each state has consumer protection offices that handle complaints against businesses, including issues like scams and fraud. Reporting to these agencies can lead to investigations and potential actions against the business, including closure if warranted
How to Report:
Find Your and the business' State Office: Locate both state's consumer protection office through resources like USAGov
File a Complaint: Many states have online portals where you can submit your complaint directly
Provide Evidence: Include any documentation or evidence of wrongdoing to support your case
Additional Options:
You can also report to the Better Business Bureau (BBB) or other consumer advocacy groups, which can help mediate disputes.
The State Auditor’s Office, whatever state the business is registered.
I think maybe the State Comptroller's Office also. If the business is unlicensed, there are specific channels to report them anonymously
YOU DO NOT HAVE TO JUST LET THESE BUSINESSES TAKE YOUR HARD EARNED MONEY
I was waiting for almost 2 months for…
I was waiting for almost 2 months for my order, received that finally. But some of them are broken. They just ignore me everywhere
Chicago / Painted Auto Body Parts not to be trusted
Ordered a painted bumper from Chicago / Painted Auto Body Parts and the entire experience was a mess.
Their website advertises fast turnaround times for painted parts, but my order was delayed far beyond what they promise. I was repeatedly told the order would be shipping soon and that tracking information would be sent “within the week,” but nothing ever happened.
Every time I followed up, I got another excuse or another delay. Eventually, I was told the part had been damaged and had to be reordered after I had already been waiting far longer than their stated timeframe.
The biggest issue was the constant false promises and lack of honesty. Instead of giving accurate updates, they kept stringing me along with vague timelines that never materialized.
After months of delays, poor communication, and no product delivered, I had to dispute the charge with my bank.
Based on my experience, I would strongly recommend avoiding this company.
If I could give negative stars I would
If I could give negative stars I would. They painted the mirror the wrong color and them would not return emails, voice mails, or the online form. Just know you are wasting money here.
Just light your money on fire
Just light your money on fire. You can lose the same without the frustration and hassle from paintedautobodyparts. Ordered part 3/15/2026. Had sent a message stating I need the part before 4/17/2026. As of 4/16/2026 part still is "processing" no phone calls ever are answered, absolutely terrible email response. Three messages before a reply. and the reply was useless. I will be filing a dispute with my credit card company
Don't trust this company!
I ordered under body unpainted splash guards on 3/15/26. Still waiting on a Email confirming shipment after several promises of later this week. It is now 4/8/26 and no shipment info. I'm writing off my 62 dollars, and counting it as a learning experience. Don't purchase parts from this company!
STAY AWAY FROM THIS PLACE
STAY AWAY FROM THIS PLACE
Placed order March 7, following week they had collected my funds from Master Card and advised me that hood was in the paint department. Following week asked for an update and told me that painted parts take 15 working days and next week I will receive a shipping date. Called and send e-mail, they told me that painted parts take 15 days (3 weeks x 5 working days, that I should receive a shipping advice, but not reply to e-mail. Called several times buy nobody answer the phone and send several e-mails. Nobody replies to e-mail and finally answered the phone and when I asked for shipping date the woman answering the phone told me that she had to put me on hold to find out the shipping date. After 58 minutes waiting, I hand up. Called again but nobody answers the phone. Left voice mail and sent text message. I think that this is a rip0ff outfit and for this reason they do not accept AMX card or advertise on E-Bay, as they will not qualify. STAY AWAY FROM THIS PLACE.
They will take your money and run
They will take your money and run
Dont order parts from here, I'm out $800
Don't trust the "In Stock" claim
Their website said the part was in stock and (since non-painted) would be ready in 2-5 business days. After almost 3 weeks, they said they were still sourcing the part. Don't trust that the part is "in stock" regardless of what the website says...
I was sent the wrong fender
I was sent the wrong fender. I ordered a replacement for my Lincoln MKC and received a fender for a Hyundai Tucson. I have sent countless emails and forms with ZERO response.
I would 100% NOT recommend anyone to…
I would 100% NOT recommend anyone to buy from them, on Feb 18 of 2026 I placed an order and it said 5 to 10 business days for unpainted parts and 10 to 15 business days for unpainted so I chose the unpainted just so that it'll be here sooner, we'll by March 17 I still didn't have the part ( even though I was emailing them for updates how soon it'll be now till they ship it, without a response) so on March 17 I called them because the weren't responding to my email, and you all know how those businesses are, if you call them they don't pick up, so I left a voice mail saying do not ship the part its going to be to late, and sure enough they shipped it the next day (March 18)..I understand that it might be a few days later to ship some items, but over 19 business days is just ridiculous, so now I can spend money to send it back (because they of course don't cover that, even tho I let them know BEFORE they shipped it that I don't want it anymore) and just hope I'll get my money back..DO NOT BUY FROM THEM!!
I ordered the wrong part by mistake and they will not respond
I ordered the wrong part by mistake and I sent an Email but never heard back from them so after 2 weeks I called and they told me to fill out the form online which I did.
I was told it will take 24 to 48 hours to hear back from them and after 4 business days I called and they told me to Email the claims department. still have not heard back from them please save yourself trouble and never purchase from this place.
Wish it could be zero stars
Wish it could be zero stars cause that’s what I got zero results for 272.39 bent up fender that nobody wants to take accountability for I’m the only one at a loss just don’t purchase buyers beware
Horrible customer service
Horrible customer service. The part I received did not fit. I attempted to contact them 2 different ways, 2 different times and received ZERO response. It's extremely frustrating to not even get a, 'we received your issue and too bad', but instead nothing. DO NOT RECOMMEND.
I ordered a fender for 09 honda accord…
I ordered a fender for 09 honda accord in October 2025. As of today Jan 20, 2026, I have still not gotten it. I sent multiple emails only to be told to check my tracking. Fender seems to be stuck in Texas since October 2025. I'm in Alabama. I got no help from Painted Auto Parts. Filed a claim to get a refund and haven't heard from anyone. I called today, Jan. 20 2026 to talk to customer service, and was told that they had shipped part and that's all they could do. They did nothing to help. I'm out of $243.73. Take my advice, STAY AS FAR AWAY FROM PAINTED AUTO PARTS 125 W. Fay Ave.
Addison, IL 60101 AS POSSIBLE!!! The lowest rating showing is 1, but I give them a -10
ABSOLUTELY DO NOT USE THEM
ABSOLUTELY DO NOT USE THEM! I ordered a painted bumper for a 2023 Mazda MX-5. The bumper came in 3 shades off color, as well as the wrong flake color and flake size. It was HORRIBLE! When i called BEFORE i placed the order i was told that i could not buy extra paint for blending, but the bumper wouldf match perfectly or be repainted with a sample body panel. LIES!!!!!
When i contacted them by phone, there was no response, but left a message. I emailed with no response. After two weeks, I threatened to do a chargeback. I got a response to fill out a claims form, which i did IMMEDIATELY! After again no response for a week i again threatened a chargeback and called and talked to Alex. Alex said they would have NO PROBLEM selling me a quart of paint to blend the bumper and to repaint it to match a sample. He asked that i send pictures. I sent pictures and have not heard from them since. 10 phone calls and 5 emails later, I did a chargeback! Absolutely GHOSTED me.
NEVER USE CHicagoautobodyparts-dot-com/PaintedAutoparts-dot-com!!!!!
Save your money for another company
All the good reviews are perhaps a lie? I ordered a fender and paint job from them. They sent me a fender that was damaged during delivery,because it was packaging disqustingly. First, they started discussing a return, then a replacement. They even suggested I repair the fender myself. Then they stopped responding and blocked phone. I paid more than $400. Think carefully before ordering from this company.Perhaps you can spend this money elsewhere.
I ordered a hood for my 2023 Honda…
I ordered a hood for my 2023 Honda Pilot and waited five weeks with no updates. When I finally called to check, I was wrongly told it had already been delivered. After contacting the shipping company, I learned it hadn’t even arrived.
When the hood finally showed up, it was the wrong color and aluminum instead of the steel hood I paid for.
I’ve opened multiple claims and called countless times, but no one ever returns my calls. Every time I’m transferred to the claims department, no one answers.
Do NOT buy from this company — terrible customer service, unreliable shipping, and no accountability. You’ll waste your time and risk losing your money.
super slow
super slow. been waiting a month and still haven't received. makes me look bad keeping customers car this long trying to run a business. first and last time. buy from partify
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