Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Vis mer
Selskapet har svart
Let me know they hadn't got the colour I ordered but within days it was all sorted
Informasjon om virksomheten
Skrevet av virksomheten
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Kontaktopplysninger
Unit G21, The Avenues, NE11 0NJ, Gateshead, Storbritannia
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Made a effect
Let me know they hadn't got the colour I ordered but within days it was all sorted
Tried to cancel my order several times…
Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tried ringing several times goes to automated message so left my details, they then ship the order knowing full well I had cancelled it, but still no response.
Still waiting for a Bunty Woodland Dog…
Still waiting for a Bunty Woodland Dog Bed (m) I ordered on 01/09/26 from website which says item will be sent Royal Mail 2-3 days. Received email on 02/09 saying item dispatched and providing a DPD tracking number which doesn’t work (they don’t recognise it). Have emailed 3 times and got no response. Have also called 3 times and always goes to voicemail. Have left messages and no reply.
Beginning to think I’ve been scammed and will never see the dog bed I ordered. Great shame as I like to use independent shops where I can rather than Amazon, but at least with Amazon I’d have got my item or a reply to my query.
This place definitely good for pet…
This place definitely good for pet stuff would recommend
I regularly purchase the Good Boy Large…
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Great service and quality items
You won’t be able to Cancel a subscription!
Had a subscription which was missing items each time it was delivered. No date on food, wrapped in black plastic bag and quality declined each time.
When this was raised they told ME to remind them to add extra to account for missing items - no apologies, no accountability.
Impossible to cancel a subscription easily and customer service does not exist! Rude, disrespectful money grabbing and poor quality - AVOID
Good service
Faultless
Super fast delivery and the dog beds are perfect! Very happy to have found a new pet store
Didn't let me know the parcel had been…
Didn't let me know the parcel had been delivered until l found it in my shed
Excellent service with fast delivery…
Excellent service with fast delivery will be using again. Thank you 😊
Deliverd on time
Got my order wrong wasn’t very helpful…
Got my order wrong wasn’t very helpful when I contacted customer service
Brilliant service
Brilliant service, good prices and always quick and efficient every time we’ve purchased for our rabbit 🐰
Quick delivery
Prompt, reliable service.
Prompt, reliable service. Thank you Package Pets. Our border collie loves her frisbees.
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