Ozone Coffee Anmeldelser 

Bought a coffee home roaster from Hasbean.
Presale provided by Katie was excellent. Responded very quickly to emails providing advice and support.

Once I had made the purchase I asked what beans Hasbean would recommend. As a response Katie arranged for a bag to be included in the delivery!

On receipt of the roaster it very quickly became apparent (from the instruction manual) that the roaster was not suitable for what we wanted to do. This was NOT the fault of Hasbean as it was a specific requirement which was only mentioned in one line of text buried within the manual.

Anyway, I emailed Katie with my concern and following as short exchange of emails it was agreed that I would return the roaster. Despite the fact that I was returning the roaster, Katie remained very supportive and responsive to emails and provided all the details needed to return the roaster.

Once the roaster had been returned, I received a full refund within a couple of days and was informed by email. No prompting or chasing up was needed.

Would I use Hasbean again?
Without a doubt!
The responsiveness and support, even though this is only by email at the moment, was spot on and should be held as an example to others.
The only reason I have not purchased an alternative roaster from Hasbean is that currently they only stock one type.

My go-to roasters - they have consistently provided an excellent service since I have subscribed last year. Coffee is always delicious and the subscription is very flexible.

Probably the best value coffee you can find in the UK. Speciality quality at a very reasonable price.

Excellent, premium coffee at a realistic and reasonable price.
Loads of choice.
Compostable packaging.
Good transparency of origin + seemingly great relationships with growers.
Quick delivery. 10/10

Really poor service.

Tried to order a product they are the uk distributer for and they couldn’t have been more unhelpfull

This started as a treat for my husband for a few months, however many years later I still look forward to receiving my coffee at the weekend.
The coffee is always delicious, I’ve spoken to them once about a particular one I didn’t get on with and they were so accommodating and even sent me another (which was my favourite)
I would highly recommend this company

So far I have tested several deliveries. So first they were pretty fast, second coffee itself was really different. I did like Brother Blend most of all.
Also I would like to mention package for beans - they were marked with roasting date, and this package was breathing.

Not less than 5 stars!

I have ordered many bags of coffee from Hasbean over many years and I never never been disappointed. The delivery has always been good, with and option of economy and First class. The choice of different coffees from around the world is second to none, with options of whole beans down to finely ground.

Reliable, good value, quality coffee. Using the subscription the coffee arrives regularly without any issues.

Very efficient, order despatched and arrived within 2 days. Great service and best price

Hasbean has spoiled me, the best coffee I've had straight up! I've got the weekly sub and they never fail to surprise and impress. 10/10 would recommend! Literally no other coffee works for me anymore it's a problem

Fantastic customer service from Katie who was very responsive and helpful.
Order arrived within 2 days, with good communication from the company and a hour courier time slot given which was accurate.
Would definitely recommend the hand blown chemex is so beautiful

Excellent specialty coffee!
Tried their Costa Rica, Guatemala, Bolivia and Ethiopia beans for filtered coffee. If you brew them properly you can really get what's on the tasting profile. The aroma starts floating around when you start opening the bags, all the way to grinding, brewing and drinking!
All thumbs up!

Hasbean is an absolutely superb company: friendly, responsive, and knowledgeable. Oh, and they produce superb speciality coffee.

Finding varietal coffee of this quality at a good price is not easy. The coffee here is excellent and the lengths they go to to source it is amazing. The tasting notes are really good and tend to be accurate in my experience. I have been using Hasbean for years and problems have been rare. Where they have happened they are quick to put things right. A good company providing a great service and a brilliant product.

Authentic Aeropress filters, good value for money.

Always buy my beans from Hasbean. Great price, usually a week for delivery on 2nd class which is absolutely fine and the beans are always top quality. Been ordering now since lockdown 1.0 and learning more about coffee with every order!

Been using these guys for my caffeine fix for over 6 years. Quite simply the best company I have purchased coffee from bar none (and those that know me would know that would be from a pretty big list).

Best coffee choice; best roasting philosophy and expertise; best prices; best after sales; best website … you get the picture!

Always great coffee, super quick to deliver and good customer service. Tasting notes always spot on