We swapped out our machine as we had issues, to a newer version. Paul W was the engineer that visited and installed the new machine. Very helpful indeed as he showed us how to use it and hints and tip... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great service from the initial ordering online, arranging the installation appointment around my work schedule and then a friendly engineer called Paul W installing the machine. Would highly recommend... Vis mer
I had MAX install my machine and he was incredibly kind. He texted me the day before asking for some details. The next day he arrived and did a very good and clean job. He descaled my machine and... Vis mer
The Our Taap water system is the best purchase I’ve made. The subscription is a great resource to pure, clean and reliable water, hot or cold! Today I had to change some banking details and I spoke... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Stream pure water on subscription. Enjoy instant triple-filtered and UV-purified boiling and chilled water, delivered through one beautifully designed system, at the touch of a button.
The UK’s most comprehensive home water solution
Skrevet av virksomheten
- Don't compromise on the water you drink
- Our Taap gives you the clean taste of mineral water and the convenience of an integrated tap at a fraction of the cost!
Money Back Guarantee
Put us to the test for 30-days
Kontaktopplysninger
79-81 Paul Street, EC2A 4NQ, London, Storbritannia
- 0207 022 6472
- ourtaap.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 81 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ezekiel was very helpful and…
Ezekiel was very helpful and knowledgeable
Superb customer service from Ezekial
I spoke with Ezekiel who was extremely friendly, courteous and helpful. We discussed the product at length and was persuaded to proceed with an Our Taap system. She explained everything in great detail and I’ve no doubt that I will be a very pleased customer. 5 star service
Amazing service from Ezekiel today
Amazing service from Ezekiel today! Rapport built and so informative. We had a great conversation! The only reason for the 4 stars is due to the website.
Ezekiel was lovely
Ezekiel was lovely, helped me placed my order.
Outstanding customer service from Chiqui
I really wanted to take the time to recognise Chiqui Ann Aquino, Product Specialist, because she genuinely provided some of the best customer service I have ever experienced from any company.
From the moment I spoke to Chiqui, she was incredibly warm, friendly, helpful and genuinely lovely to deal with. Nothing felt rushed or scripted — she has that rare ability to make you feel as though you are speaking to someone who genuinely cares about helping you. She was such an absolute pleasure to talk to that I honestly could have stayed chatting to her on the phone!
Chiqui is a fantastic ambassador for the company and exactly the sort of person every customer hopes to deal with. Exceptional customer service like this deserves to be recognised, so I really hope this feedback is passed on to her management team and that she receives the recognition she deserves.
Chiqui, thank you again from me for being absolutely fantastic. You genuinely made my day.
More Chiquis are needed everywhere!
REMEDIOS Made it easy talking to him…
REMEDIOS Made it easy talking to him and he managed to make me smile again thank you for your help and professionalism
loved her jolly spirit and customer…
loved her jolly spirit and customer service; don't change! It's nice that customer service dont speak to you like they are a robot please remember managers they are humans!
Ezekiel was patient and explained…
Ezekiel was patient and explained everything fully.
Ezekiel exhibited outstanding Customer…
Ezekiel exhibited outstanding Customer Service explaining all the relevant issues concerning the company, the product and the legality of the terms with patience and clear communication.
Issue dealt with quickly by Remedious
Issue dealt with quickly by Remedious, who booked an engineer to come and fix the issue.
Excellent Customer Service from Ezekiel
Ezekiel was fabulous! The customer service was excellent, and everything was explained thoroughly and clearly. I felt completely confident in my understanding of the agreement, and Ezekiel checked several times to make sure I didn’t have any questions. He was very knowledgeable, professional and friendly throughout. A really positive experience, thank you!
JOHN was very helpful when my filters…
JOHN was very helpful when my filters were stolen outside my house
Ezekiel was super helpful and very…
Ezekiel was super helpful and very professional and helped me with all the queries I had , would def recommend and im very happy with the service provided by Ezekiel, made the experience very easy and straightforward ! Really great customer service
Ezekiel Was very friendly and…
Ezekiel Was very friendly and knowledgeable about my order thanks alot for the help.
I was very satisfied with the help i…
I was very satisfied with the help i received from Remedios today it was efficient and quick.
Ezekiel is such a friendly and…
Ezekiel is such a friendly and incredibly patient lady. She takes the time to listen to you and makes sure the service is exactly what you’re looking for. She even called me early in the morning to complete the entire process. Can you believe that? Such amazing dedication and customer service!
Really easy to arrange and my customer…
Really easy to arrange and my customer advisor Ezekiel was very friendly, informative and efficient.
Thoroughly recommend!!
Ezekiel V
Ezekiel V. was very professional and helpful. He met all my needs promptly.
Ezekiel had very good clear…
Ezekiel had very good clear communication, very helpful and easy going.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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