We swapped out our machine as we had issues, to a newer version. Paul W was the engineer that visited and installed the new machine. Very helpful indeed as he showed us how to use it and hints and tip... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great service from the initial ordering online, arranging the installation appointment around my work schedule and then a friendly engineer called Paul W installing the machine. Would highly recommend... Vis mer
The Our Taap water system is the best purchase I’ve made. The subscription is a great resource to pure, clean and reliable water, hot or cold! Today I had to change some banking details and I spoke... Vis mer
I have experienced great customer service. They booked an engineer promptly to fix the problem with my water machine and Steff the engineer was excellent. He knew exactly what to do and kept on touch... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Stream pure water on subscription. Enjoy instant triple-filtered and UV-purified boiling and chilled water, delivered through one beautifully designed system, at the touch of a button.
The UK’s most comprehensive home water solution
Skrevet av virksomheten
- Don't compromise on the water you drink
- Our Taap gives you the clean taste of mineral water and the convenience of an integrated tap at a fraction of the cost!
Money Back Guarantee
Put us to the test for 30-days
Kontaktopplysninger
79-81 Paul Street, EC2A 4NQ, London, Storbritannia
- 0207 022 6472
- ourtaap.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 81 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you so much to Jeff
Thank you so much to Jeff. Very helpful and polite 🙂
Knew all the information i needed. Great member of OurTaap. Well done.
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I had a great experience with OurTapp! The service was excellent, everything was smooth and easy, and the overall experience was really positive. Paul was friendly, professional, and helpful throughout. I would definitely recommend OurTapp to anyone looking for a reliable and enjoyable service. Keep up the great work!
Adam g
Adam g - wobderful guy, helpful, experianced and kind. Highly reccomend!
We are really happy with our new tap…
We are really happy with our new tap installation! Max did a fantastic job from start to finish. He was friendly, professional, and very efficient. Everything was fitted perfectly, and he made sure everything was clean and tidy before leaving. Really pleased with the service and would highly recommend Max to anyone. Thank you, Max, for doing such a great job!
Fantastic Water Filtration System & Outstanding Customer Service!
I absolutely love my water filtration system! I’ve had mine for over five years now, and I honestly couldn’t imagine ever going back to drinking tap water or bottled water.
After more than five years of constant daily use, the cup holder on my system was starting to show a little cosmetic wear and tear, which is completely understandable.
One of the fantastic benefits of having a subscription is the peace of mind that comes with it. If anything goes wrong with the system, replacement parts are provided free of charge. They’ve kindly arranged to send me a brand-new cup holder and nozzle at no additional cost!
The customer service is absolutely outstanding. A special thank you to John, who handled my enquiry. He was incredibly friendly, helpful and professional, making the whole experience effortless.
I genuinely couldn’t be happier with both the product and the service. After five years, I’m still just as impressed as I was on day one. Highly recommended!
Contacted Our Taap through their online…
Contacted Our Taap through their online chat service and spoke with JOHN today regarding a couple of issues, he gave a fantastic speedy service and everything was sorted in less than 10 minutes. Really impressed with the quick service. Thank you John.
Excellent service
We have been on a subscription service. The filter is sent out regularly and we have only had one issue.
This was dealt with, quickly via online chat. John was very helpful
Reply to query about flashing WiFi…
Reply to query about flashing WiFi light was immediately answered by Remedios, with the instructions to resolve the issue.
Remedios, thank you for speedy reply and problem solving. Superstar.
Service excellence every time!
We were served by Jhim, we missed his call but then he called us back, he did not give up!
I just love how whenever we have any issue (very rarely to be honest) the team at Our Tap always sorts it out with love & care! Jhim is a gem, a shining diamond. We love our water machine and the service is always second to none!
Thank you!
Ezekiel Helped with processing order…
Ezekiel Helped with processing order was very straight forward and processed everything quickly and smoothly.
Liam did fantastic job was very gd at…
Liam did fantastic job was very gd at explaining everything and was done in a timely efficient manner
Jeff was really helpful
Jeff was really helpful. Answered all my questions and installation date was very quick.
Can’t wait for it to arrive
Liam was a very friendly and…
Liam was a very friendly and professional person who explained everything clearly and showed me how the machine worked.
All in all a great job and I’m looking forward to using the machine very much
The Our Taap water system is the best…
The Our Taap water system is the best purchase I’ve made. The subscription is a great resource to pure, clean and reliable water, hot or cold!
Today I had to change some banking details and I spoke with an online chat advisor called John. He was an absolute pleasure to deal with and helped professionally and got my account updated.
Thanks Our Taap, my water is now clean and healthy and has made a huge difference to my life!
Ekekiel was so friendly and very…
Ekekiel was so friendly and very helpful assisting me with my order! Thank you
Ezekiel Villamor Was very professional…
Ezekiel Villamor Was very professional but friendly & patient. Lovely person.
Jeffrey was more than helpful and was a…
Jeffrey was more than helpful and was a pleasure to order the machine, looking forward to using it.
Jala the engineer was amazing
Jala the engineer was amazing. Couldn’t have asked for a better one. Excellent service and good customer service.
Great Installation
Darren came out this afternoon to install our new Our Taap and we were very pleased with installation, Darren was very personable and answered all our questions with ease.
Spoken with John from the team today I…
Spoken with John from the team today I was having issue with my machine and he was able to work out an engineer call out with in a few days fully put me at ease thanks again John
Dette er Trustpilot
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