Optimum Nutrition UK Anmeldelser 

202
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Delivery is super fast! Products are top tier if you’re looking for grade A performance and recovery, there is something for everyone! Customer service are also very happy to help if ever there is an... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Lost parcel now ignoring me, their proof of delivery is some drivers feet, they proclaimed that it was received by myself even tho I was 15 miles away at work lol joke of a company please avoid

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bought two products and can see the difference - I am diagnosed with Parkinson's and the ON UK shakes are really helping me to retain my muscle mass and size

Selskapet har svart

Vurdert til 5 av 5 stjerner

As someone who’s trying to put on a bit of size, previously I struggled to get the calories and protein in and the best way to supplement with protein shakes and protein bars. The pre-made protein sha... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kosttilskuddsbutikk
  2. også i
  3. Sportsernæringsbutikk
  4. Trening og ernæring

Skrevet av virksomheten

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

202 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,9

Alle anmeldelser

(202)

202 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Powders & tablets arrived quickly and…

Powders & tablets arrived quickly and exactly as I expected.

23. mars 2026
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Svar fra Optimum Nutrition UK

Hello Neil,

Thank you for your review.

We're happy to hear everything arrived on time, and just as you expected!

We wish you a lovely day ahead:)

Vurdert til 5 av 5 stjerner

Overall best

Chocolate flavor great taste
Easy digestibility
Good price
Delivered on time

15. mars 2026
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Svar fra Optimum Nutrition UK

Hello Manbahar,

Thank you for your feedback.

Delighted to hear you’re enjoying the product.

Have a wonderful day:)

Vurdert til 1 av 5 stjerner

DPD have not delivered

DPD have not delivered, you have not replied to emails, no working phone number. Have reached via FB and insta and no luck getting hold of anyone. Looks like I will have to resolve via my bank. Company has been useless

11. mars 2026
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Svar fra Optimum Nutrition UK

Hello,

I’m really sorry you’ve had such a difficult time trying to reach us.For the moment, the best way to contact us is via email, and we’re here to help with anything you need.

I’ve checked your case, and I’m happy to confirm that your refund has already been issued, so the funds will be on their way back to you.

If there’s anything else you’d like us to look into or if you need further support, we’re right here and ready to help.

Vurdert til 1 av 5 stjerner

The 4.5 kg bag does not reseal - been 10 days no response from Customer Services

I ordered the 4.5 kg resealable bag of protein from Optimum Nutrition, but the bag I received does not reseal at all. I even tried removing the protein stuck around the zipper to see if that was the issue, but the zipper simply won’t close.

For a product that costs over £120, this is extremely disappointing. The resealable feature is important for maintaining freshness and convenience, especially for such a large bag.

What makes the experience worse is that I contacted their support team via email and it has been over 48 hours with no response. I expected much better customer service from such a well-known brand.

Overall, very disappointed with both the product quality and the lack of customer support.

8. mars 2026
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Svar fra Optimum Nutrition UK

Hello Chirayu,

Thank you so much for reaching out, and I’m really sorry you’ve had such a frustrating experience.

I’ve passed your feedback on to the relevant team, because issues like this genuinely help us improve our packaging and overall quality.

I also checked on our side, and we unfortunately couldn’t find any email from you. It’s possible it didn’t come through, so I’d really recommend sending it again. Once we receive it, we’ll be more than happy to look into this properly and get things sorted for you.

Thanks again for your patience — we’re here to help you further regarding this.

Vurdert til 5 av 5 stjerner

I love these protein powder!

I love these protein powder!! I’ve bought the vanilla Gold standard Isolate and the Whey cookies and cream and the flavour is absolutely delicious 🤤 it mixes smooth as well. And oh delivery was fast.

4. mars 2026
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Svar fra Optimum Nutrition UK

Hello Janine,

Thank you so much for your lovely feedback.

Really appreciate you sharing your experience, and we're here for you whenever you need assistance:)

Vurdert til 1 av 5 stjerner

Order said delivered to collection…

Order said delivered to collection point but wasn’t. Dpd says contact seller. Well thats not so easy! Optimum nutrition have a phone line but after sitting and working my way through the annoying machine, you can’t actually talk to anyone and directed to email. Unacceptable customer service

2. mars 2026
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Svar fra Optimum Nutrition UK

Hello,

I’m really sorry for the trouble you’ve had, and we would absolutely like to assist you further.

Our phone line is unfortunately not available at the moment, which is why callers are redirected to email support.

Since you haven’t provided any order details here, the fastest way for us to help is for you to reach out to our customer support email with your order number. Once we have that, we’ll absolutely do our best to assist you right away.

We're looking forward to hearing back from you, and resolving this matter for you.

Vurdert til 5 av 5 stjerner

Great customer service

24. februar 2026
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Svar fra Optimum Nutrition UK

Hello Adam,

That you so much for your feedback:)

Wishing you a wonderful day ahead.

Vurdert til 5 av 5 stjerner

Excellent product and speedy customer service

Excellent protein - great taste (especially the double chocolate), mixes easily with my oats and equally good as a shake.

I did a price comparison and decided to order straight from ON website as it was the most cost effective.

I buy this protein with confidence and would highly recommend it.

28. februar 2026
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Svar fra Optimum Nutrition UK

Hello Inga,

Thank you so much for sharing your experience.

We really appreciate your trust and recommendation.

We're always here for you.

Vurdert til 5 av 5 stjerner

Great flavor and excellent supplement

Great flavor and excellent supplement

2. februar 2026
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Svar fra Optimum Nutrition UK

Hello Aaron,

Thank you so much for your kind words:)

We're always here for you when you need assistance!

Vurdert til 1 av 5 stjerner

J’ai commandé ma créatine le 30 janvier…

J’ai commandé ma créatine le 30 janvier avec une livraison annoncée en 4 jours. J’ai attendu plus d’une semaine sans aucune information claire.

Après plusieurs emails, on me dit qu’ils vont renvoyer le produit avec un petit geste commercial pour s’excuser. Je reçois même une facture indiquant la créatine + un cadeau.

Résultat ? Encore du retard. Encore des excuses.

Puis, comme par magie, une nouvelle facture apparaît avec uniquement la créatine. Plus aucun geste commercial. Disparu.

En public, ils répondent que tout est réglé et qu’un cadeau est inclus. En réalité ? Rien. Juste des paroles.

Ce n’est pas seulement un problème de livraison. C’est un problème de promesses non tenues et de manque total de sérieux.

Je suis extrêmement déçu. C’est la dernière fois que je commande chez eux. Je change de marque.

21. februar 2026
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Vurdert til 5 av 5 stjerner

When I started training finding the…

When I started training finding the right protein was an issue , tried few other protein powders that was hard to mix and Heavy to drink . But when I tried Gold standard whey protein found best whey protein in UK market, very easy to mix and much easier to drink.
Very good customer service friendly helpful and pleasant staff, I never had any complaint about the product quality and service and on time delivery.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So impressed with this company.

I’ve been using this product for years but first time I’ve ordered direct from the manufacturer.
I am so impressed. The price was great. Next day delivery was fantastic with an hour allotted delivery slot, super impressive.

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Superior quality products !!!

I use products from this company for a while now and it has never failed the expectations. High quality products delivering a great result if combined with consistent and disciplined training.
Definitely would recommend to anyone who values quality and wants to achieve great results !!!

27. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Package seal doesn't work

I bought the 4.5kg of whey protein so I can have it for a long time, and although the protein itself is of great quality (absolutely the best), the packaging just doesn't seal properly.
I tried it in all possible ways, but it's just faulty and will not stick no matter what. It's a pity, because now I have to use other ways to close it and it's definitely not air-tight. You should review your production line because something is not working well.

30. januar 2026
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Svar fra Optimum Nutrition UK

Hello Andre,

Thank you for letting us know, and I’m really sorry you’ve had to deal with this.

We completely understand the situation, and we really appreciate you taking the time to point it out. We’ll make sure your feedback is passed on to the right team so we can work on improving this moving forward.

If there’s anything else you need, we’re here to help. Wishing you a lovely day ahead!

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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