Quick place place Oder and choose delivery option, but pharmacy let me down did not contact me. Had to call multiple times as they had not received confirmation for my request, that took long
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service from Boots Online Doctor. The whole process was straightforward, professional and very convenient. Communication was clear, everything was handled efficiently, and I felt well inform... Vis mer
The whole process of using Boots on line doctor is very easy. I had been struggling with my weight since I retired and although I do a lot of exercises including walking 15,000 steps a day I... Vis mer
Very frustrating site. When trying to log in I'm advised immediately that I've been locked out due to too many attempts despite the fact that this is my first attempt. This has now happened twice an... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Boots Online Doctor
Skrevet av virksomheten
Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.
Kontaktopplysninger
Storbritannia
- onlinedoctor.boots.com
Convenient care without the hassle
4,3
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Good and easy response from the boots…
Good and easy response from the boots online doctors
18. september 2026
Svar fra Boots Online Doctor
Hi Joan, great to hear you found our service easy to use and that you received a quick response. Thanks for choosing Boots Online Doctor!
Easy to order
Easy to order. Great online support. Quick pick up. An all round excellent service.
5. oktober 2026
Great service
Great service. Real people at the end of the phone. Useful tips and support
1. oktober 2026
Svar fra Boots Online Doctor
Thank you for your review. We are so sorry to hear about your experience.
We appreciate your honest feedback as it genuinely helps us improve.
Thanks for choosing Boots Online Doctor!
Very good communication/service from…
Very good communication/service from the doctors. I have accessed Boots Online Doctor for minor problems and have always been treated confidentially.
5. oktober 2026
Excellent fast responsive and fair
5. oktober 2026
Late and poor service
regularly forgot needles and would not have medication ready on time. Had to contact customer services monthly to get prescription. Never gave me a bin for disposable needles
1. juli 2026
Svar fra Boots Online Doctor
Thank you for sharing your feedback, Ross. We’re sorry to hear that you repeatedly experienced issues with your medication.
Needles and Sharps bins are included as part of the prescription service, so the pharmacy should have provided one with your order. If these are accidentally missed, we usually advise contacting or returning to the store, and our team can also help if there are any issues getting them.
We understand how frustrating it must have been to experience these issues repeatedly, particularly when you were relying on your medication being ready when expected. We’ll share your feedback with the relevant teams to help improve the service and communication between our online service and pharmacies.
We apologise for the inconvenience caused and appreciate you taking the time to share your experience. Thanks for choosing Boots Online Doctor!
Be careful the hidden £20 admin cost
1. august 2026
Svar fra Boots Online Doctor
Hi Ben! We appreciate you raising your concerns about the administration fee.
As outlined in our Terms and Conditions, orders for consultation and prescription services are non-refundable. Where a refund is provided, this is offered as a gesture of goodwill and is subject to an administration fee to cover the costs of processing the request.
We appreciate your feedback and will take your comments on board. Thanks for choosing Boots Online Doctor!
Great service.
4. oktober 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.