Oneofakinddesignuk Anmeldelser 

35
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Solar signs work only for 2 hours. Cells are unobstructed. Company unhelpful. Tell me it’s winter so less efficient. Refusing refunds. Offering hard wired at a discount. But we already paid for sola... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordered a house sign - communication was excellent - very quick replies to queries (including changing font). Sign arrived today - well packed - quality is excellent - (a bit fiddly to put up - may... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a hard wired illuminated sign and was delivered within 10 days of order. Had an issue with the spelling of our house name and contacted them expalining the issue. I had a response within 2 hou... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic customer service. I ordered my postbox from here because it was the only place that sold a Matt black postbox for a reasonable price! First one arrived and was damaged, Lee handled the repla... Vis mer

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Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

35 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,9

Alle anmeldelser

(35)

25 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

If it wasn't so serious id say it was…

If it wasn't so serious id say it was hilarious. Faulty from the minute it arrived and after exchanging emails with a variety of idiotic instructions, the real hilarity appears. My final email on the matter "Lee. Thanks for your email. 

I think irrespective of the direction it faces, and what time zone i may be in, or whether there is a roof overhang or any other factor you want to throw my way, I will simply say its not fit for purpose which is the simple deciding factor under the sale of goods act. Nowhere do you stipulate as a requirement of purchase that it was to be placed specifically, let's face it, most houses where they want the number .... is the front of the house, and they can't control the sun.

So to that end sir, the service overall is poor, the product is poor and my reviews will cover that. I will buy another product but encourage you to reconsider either your approach to sales or customer service.

Cheerz

"

24. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oneofakinddesignuk

Svar fra Oneofakinddesignuk

Hi Trevor

Good morning, hope you're well.

Sorry to hear you feel this way, but you have purchased a solar powered house sign, so all of above are very relevant. As it states in the product description this requires 4-6 hours of direct sunlight, will not charge in shaded areas.

I also find it quite insulting that you think its idiotic to ask trouble shooting questions to find out potential issue, you state you cant control the sun.... nether can we, so this is why we state the product requirements in the product description, so you can make an educated decision. Unfortunately is is not always read and usually leads to 99% of our negative reviews.

These are not magic signs, they have 45 bright LEDS, so they need to generate power from somewhere, this somewhere is 4-6 hours of direct sunlight, so if under a canopy, not facing the sun, it will definitely effect the charge/working times.

Vurdert til 1 av 5 stjerner

Worst experience sent me faulty lights…

Worst experience sent me faulty lights which they tried to refuse to refund me so I had to go through a CHARGEBACK with the bank.

They send you drawings trying to say it's winter and no sunlight Bla Bla.

Really they already have these charts made to try scare the customer to not do a charge back. Don't fall for it.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oneofakinddesignuk

Svar fra Oneofakinddesignuk

Hi Mahmodul

Hope you're well.

As discussed, you have the sign fitted in a shaded area, the wall you have the sign fitted blocks the sun as it travels east to west. We tried to explain how the sun travels during the different seasons and in winter the sun rises more south-east travels south and sets south-west. You say this is bla bla but in reality its extremely important with solar products.

You dismissed this, so we sent you a diagram to better explain. This is not to scare you but to try and educate you on how the sun works in winter solstice, equinox and summer solstice. We also have the product requirements on the product page, but unfortunately you did not take the time to read.

Again you dismissed the solar powered house sign requires direct sunlight resulting in a negative review. We do have a hardwired version more suited for your location if you require any infomation please contact.

We also recommend any customers that are unsure about the placement for a solar house sign on their property, to please contact us first for more infomation and to make sure the sign is right for you, as they are personalised and made to order items. Our solar come with a two year warranty, but unfortunately zero/low sun exposure is not seen as a fault.

Vurdert til 5 av 5 stjerner

Great sign

Great sign, really helpful staff, when I called for a custom layout of a sign. We definitely recommend and if you want something a little different or just to clarify anything. Give them a call or email.

10. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT BUY!!!

I’m really disappointed with my experience. The sign has not worked properly since receiving it. I’ve tried troubleshooting multiple times - including fully recharging it and repositioning it (both north and south facing as advised) - but it still does not turn on.

The sign was not simply “left in shade.” I specifically removed it and left it in full direct sunlight for two full days to ensure it was completely charged. Even after doing this, it still does not illuminate at night unless I physically cover the sensor with my hand. That indicates a fault with the product itself, not just placement.

I followed the troubleshooting advice given, repositioned it as suggested (including testing both north and south-facing), and ensured it had adequate charge. Despite this, the issue continued.

The seller offered to have the sign returned for testing, which I agreed to. However, after it was sent back, it was simply returned to me without any clear communication about what had actually been tested, what the findings were, or why the issue I was experiencing was not addressed.

The communication became defensive rather than solution-focused, and no clear resolution was provided. I was told the product had been tested, yet no detailed follow-up or explanation was shared when the issue persisted.

I understand this is a small business, but customers still deserve a product that works as described and fair resolution when it doesn’t.

Unfortunately, I wouldn’t recommend based on my experience. Having had a look at their reviews I should have known. In the end, I had to go through my bank to recover my money. DO NOT BUY FROM THEM.

7. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Oneofakinddesignuk

Svar fra Oneofakinddesignuk

Hi Miral,

hope you're well.

As discussed you have fitted the sign in a shaded area at the front of your home, so when the sun travels east to west your property is blocking the sun all day.

You did say you put the house number sign in your back garden and it didn't work also, so we had the item returned and tested and found the sign to be working, so we returned it. Shortly after you contacted us again saying this was not working. So we remined you that the sign is installed in a shaded area at the front of your property.

You then said you tired again in your back garden and found it not working. We offered to have this returned again at a cost to us. But when we asked is the final home for your house number in the back garden? You did not return to be tested and left a negative review.

These signs are made to order, personalised items, they are none refundable if found working, please understand not receiving the required amount of direct sun is not a fault with the product.

We clearly state the signs requirements on the product page and as a customer you also have a responsibility to make sure this item is right for you.

Vurdert til 5 av 5 stjerner

Makes the house look great

We’ve had one of these solar house signs for a while now and it’s a solid, well made product. The design is genuinely different and looks far better than the generic signs you see everywhere. It feels sturdy and well finished, not flimsy or mass produced.

It’s worth noting that it’s solar powered, so placement matters. Ours works exactly as it should because we followed the instructions and installed it where it actually gets daylight. If it’s fitted in a shaded area, it won’t charge properly, which isn’t a fault of the sign, just how solar lighting works.

Once installed correctly, it charges well and lights up reliably. A good quality product that does what it says, as long as it’s fitted as intended.

17. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Cheap nasty solar cells

Solar signs work only for 2 hours. Cells are unobstructed. Company unhelpful. Tell me it’s winter so less efficient. Refusing refunds. Offering hard wired at a discount. But we already paid for solar that are non functional. Lots of excuses.

Avoid, pay a bit more and get something that works Very disappointed with product and company

3. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Oneofakinddesignuk

Svar fra Oneofakinddesignuk

Hi Richard

Hope you’re well,

As discussed, you have the sign fitted on a north facing wall, so it’s fitted in a shaded area especially during winter months, as the sun rises in the east travels south and sets in the west.

Our solar signs have requirements to operate and need to receive direct sunlight for 4-6 hours to operate 8 to 10 hours. If the sign doesn’t receive direct sunlight it’s not a fault with the sign but an issue with placement/exposure. Our product description and blogs are there to aid your decision when purchasing an illuminated house sign with the pros vs cons of both hardwired and solar. Unfortunately these are not always read.

We offer customers the hardwired house sign as this is more suitable for a north facing walls and to anyone who requires dusk till dawn illumination 365 days a year in all conditions.

We are yet to invent a solar panel that will produce enough electricity without direct sunlight and operate efficiently in the shade.

Vurdert til 1 av 5 stjerner

Non functional solar signs

Sadly the solar signs aren’t fit for purpose in the uk. You need them for winter light illumination. They are not in shadow or covered but last 2 hours only. The company say they are south facing and read terms and conditions blah blah. I want a solar sign that works. These don’t. Company just say it’s winter. You don’t need signs in summer when light. Don’t bother with solar signs from here. They are no good

Further to your rude response, the signs ARE ABSOLUTELY in direct sunlight, and have nothing at all obstructing the sunlight hitting the solar panel. Congratulations on your appalling customer relations, as impressive as your product. You talk of lack of brightness. It’s lack of functionality that is the problem.

1. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Oneofakinddesignuk

Svar fra Oneofakinddesignuk

Hi Richard

Hope you’re well,

As discussed, you have the sign fitted on a north facing wall, so it’s fitted in a shaded area especially during winter months, as the sun rises in the east travels south and sets in the west.

Our solar signs have requirements to operate and need to receive direct sunlight for 4-6 hours to operate 8 to 10 hours. If the sign doesn’t receive direct sunlight it’s not a fault with the sign but an issue with placement/exposure. Our product description and blogs are there to aid your decision when purchasing an illuminated house sign with the pros vs cons of both hardwired and solar. Unfortunately these are not always read.

We offer customers the hardwired house sign as this is more suitable for a north facing walls and to anyone who requires dusk till dawn illumination 365 days a year in all conditions.

We are yet to invent a solar panel that will produce enough electricity without direct sunlight and operate efficiently in the shade. You say Blah blah but surprisingly the solar house sign requires direct sunlight.

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