Omo Anmeldelser 

Purchased the app from this DUBAI company on trial price but never used it. Deleted and gave no more thought. Until I noticed a payment pending for £38.50. They had not advised me beforehand as is a legal requirement. I immediately contacted them before payment confirmed advising them I hadn’t used their app and asking them to stop this payment in advance. They ignored me. Sent many emails asking for refund. They said they’d only refund if I’d stuck to their regime and not lost weight. I hadn’t used their product in any way so not possible. I pointed out they hadn’t informed me as legally required and they were charging me for something I don’t have. They stopped replying. Disgraceful company. Am now waiting to hear from bank.

Scam!!
Won't refund you, keep using word policy and not explaining why... I got a trial back in October for 25.99. Didn't know they had me set up for auto-renewal. THEY DO NOT WARN YOU THAT ITS DUE FOR RENWAL, THEY JUST TAKE YOUR MONEY!! Just been charged £66 for this which they are refusing to refund even though they have taken money from me that I needed for housing cost. Not care for indivials, must be run by robots. Highly dissatisfied with the response and the app aswell. Other reviews highlight same issues - if I could give it negative stars I would. In the cost of living crisis im appalled they would happily take someone's money that is needed for more important purpose. Keeps trying to offer me a year subscription instead.... so don't understand why they can't refund me because by offering me that they loose money... makes no sense!!

Lorsque vous choisissez un abonnement il y est écrit qu’il est annulable à tout moment. Ils vous demandent d’installer l’application (qui permet de suivre son programme) après avoir payé. Or, je ne peux pas l’installer en raison du stockage mais JAI QUAND MÊME PAYÉ. Et j’ai été quand même débité parce qu’après avoir lu la politique de remboursement, on comprend qu’on ne peut être remboursé que dans certains cas (si vous montrer que vous n’avez pas vu d’effet en faisant ce qu’ils vous disent sur l’application). Mais je n’ai pas l’application, je ne peux rien faire, mais j’ai quand même été débité. INADMISSIBLE. J’ai donc annulé mon abonnement, MAIS l’abonnement a été payé et je ne peux pas me faire rembourser car je n’ai pas l’application. je déconseille

I subscribed to the app after seeing a TikTok video that specifically promoted weight loss through meal plans and workouts. I completed the application, paid for the subscription, and received my plan—only to discover that neither meal plans nor workouts were included.

I reached out to customer support and received this response from Jules:
"Unfortunately, currently, the app doesn't offer meal and workout plans, but let me thank you for sending us this request - I'll certainly pass it over to our team, as a suggestion like yours is what gives us ideas for improvement."

I then sent them proof of the TikTok video advertising these features and received another response:
"Unfortunately, additional features like meal plans or specialized workouts are only available as part of bundled plans purchased on the website during registration."

When I decided to cancel because the app did not deliver what was advertised, I was told:
"We offer workouts and meal plans as optional features, which need to be purchased during the registration process. I’m afraid they are not available for purchase afterward, however, I've already sent this as a feature request to our developers so they can look into enabling this option in the future."

This is misleading at best. How is anyone supposed to know what they’re signing up for when the advertising suggests otherwise? It feels like a bait-and-switch, and I wouldn’t recommend this app to others based on my experience.

Complete scam Avoid
Must be aware of the auto renew. Originally paid £25 for 3 months and then was charged £66.95 on automatic renew. I even forgot I had the app as I stopped using it after a week cause it was so crap! No notice or reminder received before they just take the money out your bank and app is really poor . What a scam, they do not make you aware of the subscription as it’s not made clear all cost will be upfront

So far I like this app. My only issue is finding the personalized plan that was supposedly ready for me. I have reached out to Omo. I hope this is resolved quickly.

Compro el plan de un mes después de abrir la apps no me gusta ese plan de comidas y pido devolución,mi sorpresa es que por lo visto tengo una suscripción que yo en ningún momento e contratado y por la que se me van a hacer cargos que no e autorizado,esto es un timo

I paid $29 Aud in October 24 for a trial subscription and believed that if i didn’t sign up further there would be no charge. I enjoyed the app in the beginning with some lessons they ended after about 2 weeks. Its tracks food fluid and steps, which other free apps do anyway. I thought they would give dietary advice for on what to eat and have helpful suggestions and advice while going through peri/menopause but the app doesn't do this. I feel as though it’s very misleading. In the beginning i didn't begrudge paying $29 AUD to try it out and then decided i wouldn't continue. On the 18/1/25 i got billed for $110 AUD. I emailed OMO and tried to get a refund but they wont refund me stating my reasons for a refund go against their refund policy. I have now contacted my bank for a resolution. I need my money back I'm a single mother thats moving house. I cant afford to be scammed.

Waste of money really. Was hoping it would give me meal plans but it doesn't...it gives me 4 weeks of realistically a food diary, which I could have used my notes for. All it does is record hydration intake and your food, then records your fasting and weight goal/achievements...plenty of free apps to do this out there. Don't waste your money like I did.

I purchased the premium bundle as it was advertised as being an add-on that would enable the meal and exercise plan to be customized. The program is misleading, as it not as advertised. There as there isn’t really any customization at all.
As you cannot remove foods that aren’t in your diet. There are foods in my plan that I am allergic to, such as Avocado and seafood. I cannot tolerate protein powder and yoghurt without having diarrhea or nausea. I dislike tofu. Replacement meal is not a viable swap. I am also unable to obtain some of these ingredients due to living in a rural area. Also the meal plan is not appropriate for my climate, we are in summer here, where it gets very hot and this plan contains a lot of hot soup. The meals are also not budget, time or family friendly.
The workouts are not custom either. There are certain exercises I can’t physically do and no alternatives are given. The advertised access to a coach is misleading as the coach is actually AI and not a real person.

I requested a refund the same day as purchase. I am still being denied a full refund.

And on top of being denied a refund, I can’t even access the 3 month subscription I paid for because the app says I don’t have a subscription ( because I had to cancel it to get a refund).

I didn’t sign up for an account, or download the app but somehow they keep trying to charge me for a subscription? My bank has been declining it because it’s suspicious. I don’t know how to get them to stop it.

DO NO GIVE YOUR $ TO THESE SCAMMERS!!
Refuse to give refund!!!
42% bad reviews just shows what kind of low life piece of work Omo is!!!!

Hi my name is Frederick Puriri
Processed /01/025 11.35pm
VISA Purchase
Details
V*Omo-App.lo
USD 15.19 converted at 0.55
This includes a currentcy charge of $0.35
Card number 4835**** **** 2815
I had requested to Omo for a refund of $27.50
I had made a mistake to purchase plan.
However money was deducted from my ANZ Bank account with out entering my 3diget suffix.
Omo has showed no return of my monies to ANZ acc
Please address asap
I did check the Omo app for any other submission left open.
I closed the Omo app
Was Not required or Opened
Thank you for your service

Omo has taken my money even after I have cancelled my subscription. They are failing to give me a refund and making frivolous claims. You need to give 24hours notice before your subscription can be cancelled. We have a no- refund policy. These information are not part of their refund policy which I have read over and over again.

I’ve just purchased this I’m trying to get in touch but they’ve mail address you’ve given give out doesn’t work……why?
You need to tell your automated service that as it’s giving out the wrong address!
I want to know why I can’t purchase the recipe book it’s seems ridiculous you can only buy it when you are buying the service. It shouldn’t be this difficult.

Looking to kick start my new year health kick purchased this app on a discounted rate for 12 weeks, it not only took the money for the 12 weeks but also took another $80 AUD Jules who's name seems to appear a bit said i had added it ?? WTF to that I am a contract administrator deal with $$$ all day and these types of things totally scammed and misleading, asked for a credit for the 12 weeks which they approved which was $48 AUD but wont credit the so called $80 AUD for the food plan and exercise plan which i dont have total scam.

Von meiner Karte wurde abgebucht, ich habe nie die Info erhalten, dass ich da irgenwas bestellt hätte. Völlig unklares Geschäftsgebaren.

BE VERY CAREFUL with this one. I purchased a 12 weeks program at $24.99 - period. The fact that it was USD and not AUD I accept is on me, I should've checked, but there was never a mention of a subscription and recurring payments. I uninstalled the app a few days later as it turned out it was of no use to me, it was pretty boring, nothing new. Got a notification this morning that USD49.99 was taken out of my digital wallet. Had to reinstall the app and look into my profile to find a page called subscription which I cancelled.

I didn’t find the app worked for me and decided to cancel my subscription after 2 weeks. As far as I had understood I’d only committed to the first month at a cost of £15.19. However the email I have received says I’ve cancelled my 31 day subs fat a cost of £15.19 + £38.95. I can’t work out why I have to pay the additional £38.95. I think it’s a scam. I should have known better

Mi sono trovato iscritto a pagare periodicamente senza saperlo. Questo è un imbroglio ? Giudicate voi!