Truffa ad altissimo livello ritirano i soldi del conto senza che io abbia accettato o scaricato la Vostra app ,qui l’unica soluzione è andare a denunciare la vostra app e non è la prima volta che scr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Questa app è molto utile per la motivazione,il supporto psicologico e i consigli, molto importanti, per il costo fanno anche piani in offerta ,esse vuoi disdire sono gentili, non ci sono problemi. Bi... Vis mer
Selskapet har svart
Nous avons eu un diffèrent sur un abonnement reconductible automatiquement dont je n'avais pas été clairement informé. Après quelques échange de mails, la société a consenti à me rembourser. je le... Vis mer
Selskapet har svart
I truly appreciate OMO because it enables me to keep up with all facets of my endeavoring to lose weight and feel better. For me, the ability to track fasting and water intake is a huge help, but rea... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Omo is on a mission to make weight loss easy and accessible for everyone. By combining science-backed methods with innovative tools, we provide users with a personalized approach to achieving their health goals. Omo offers more than just calorie tracking—our app includes daily action plans, food recognition features, hydration tracking, and motivational lessons to support a sustainable and healthy lifestyle. We aim to empower individuals to take control of their health and see visible results, no matter their starting point.
Kontaktopplysninger
Karaiskaki 13, 3032, Limassol, Kypros
- https://contact-us.welltech.com/omo.html?source=trustpilot
- omo-app.io
2,8
Middels
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 28 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unauthorized charging
I signed up for one week on 3/3/25 which they billed me for and on 3/7/25 they were billing me for a month which I did not authorize. I information I received from the site was not anything I didn’t already know and the charts to record your food diary was every generic and not very helpful. I felt like I wasted my money. It was just not helpful. And charging me again before my week was even up was just plain wrong.
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Victoria!
I’m really sorry to hear about your experience. I completely understand your frustration, and I apologize for any confusion with the billing.
By default, subscriptions renew automatically to save users from manually updating their plans. However, it seems there was a misunderstanding in this case.
I’d be happy to assist with any billing concerns and ensure we resolve this for you. Please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll look into this for you.
– Olivia, Omo
This company is a scam
This company is a scam, stay away to save yourself trouble. They take your money, then you get a QR code that does not work, you try to reach them, they eventually response they have a high volume of inquiries. If you ask for a refund, they say it takes 5-10 days (however, they probably invest the money for a week and make a profit, you can buy stocks and sell, if you have a high level scamming ability), I still have not gotten my refund. Save yourself the headache, there are ethical and real companies out there, you do not need this hassle.
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Anca!
I’m really sorry to hear about your frustration. I’ve checked the details, and it looks like our team has already been in contact with you via email and resolved your request.
We always aim to provide the best service possible, and I truly appreciate your patience. If you have any further concerns or need assistance with anything else, feel free to reach out to me directly at olivia.support@omo-app.io with the subject line "TP review". I’ll be happy to help!
– Olivia, Omo
I have read the reviews
I have read the reviews. Signed up and been very pleased with the program. Don't know why they won't say where they are based. And where are the coaches
from? They are great.
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Susan! I’m so glad to hear that you're pleased with the program. The coaches come from various backgrounds, and we're thrilled that you're finding their guidance helpful! Rest assured that our team is dedicated to providing the best experience. If you need any further details or assistance, feel free to reach out to me at olivia.support@omo-app.io, and I’ll be happy to help! – Olivia, Omo
Simple, but struggling
Love that it's easy to track meals, weight, water intake. But with the foods I'm struggling because the things I scan are coming up with incorrect serving/calorie info compared to the packaging. For instance, kraft natural peanut butter shows completely different caloric info than the label on my jar. Is there a way to add my own foods or edit the existing ones?
5. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi there!
I’m glad you find tracking easy, but I understand how frustrating it is when food entries don’t match packaging labels.
To create your own food entry, open the app and tap 'Log meals,' select a meal, then tap the plus (+) icon in the upper right corner and choose 'Create food.'
If you need help, feel free to reach out at olivia.support@omo-app.io with the subject line "TP review". Keep up the great work!
– Olivia, Omo
Helps knowing how much you're eating
Being accountable for listing foods i eat, makes me more aware of how much i am overeating.
1. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Susan!
I’m so glad to hear that tracking your food intake is helping you stay more mindful of your eating habits. Awareness is such a powerful tool in making lasting changes. Keep up the great work!
If you ever need any assistance, feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll be happy to help!
– Olivia, Omo
I signed up 12-2-24 and was charged…
I signed up 12-2-24 and was charged $73.99. I cancelled in January because I just didn't use it. Received email of cancellation in January. Now, on March 2nd I am billed $66.65! Please refund me and cancel me for real this time! Honestly I can not afford to pay for what is not used!.. Ann.W.
2. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Ann,
I completely understand how frustrating this situation must be. If you received a cancellation confirmation in January, you shouldn’t have been charged again.
I’d love to resolve this for you as soon as possible. Please reach out to me at olivia.support@omo-app.io with the subject line "TP review" with your cancellation details, and I’ll investigate this right away.
We truly appreciate your patience and want to ensure everything is sorted for you.
– Olivia, Omo
Terrible
Terrible. I haven’t used the app since downloading it and it’s just taken out £66.65 without any warning or notification. Really shady and disgraceful. Don’t download the app!
1. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Kate!
I’m really sorry to hear about your experience. I've reached out to you via email from olivia.support@omo-app.io to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– Olivia, Omo
Only communicate AFTER they charge
I get an email for the trial period in December. Then don’t hear anything from the company. Not an email, text notification — about how am I liking them, how is it going…nothing. Next thing I get is a bill for a 3 month subscription. No other notification like, “hi, your subscription renews in a few days” NOPE. Just a hi there, we charged you $70 dollars. If you wanted to cancel make sure you let us know a day ahead of the charge!!! WTF seriously. I was charged no service, and only communicate after the company got what they really care about — $$. I will recommend all my patients, friends, and family to avoid them!!
1. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Rose!
I completely understand your frustration about the renewal charge, and I’m sorry for any confusion. Our subscriptions renew automatically by default to ensure uninterrupted access.
While we send renewal details in the initial confirmation email, I appreciate your feedback on improving our communication.
If you need assistance with your subscription, please reach out to me at olivia.support@omo-app.io with the subject line "TP review"—I’d be happy to help.
– Olivia, Omo
I tried signing up
I tried signing up, but when I got to the page with plans my weight loss graph was wrong. It had my starting and goal weight completely wrong. I figured that if they can’t get this right, then I don’t expect any custom plan. Glad to learn this before they get my credit card.
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Lisa!
I’m sorry to hear that your weight loss graph didn’t reflect your actual starting and goal weight. That’s definitely not the experience we want for you. Our plans are designed to be personalized, so I understand why this would be frustrating.
If you’d like to give it another try, I recommend double-checking your inputs during onboarding or reaching out to me at olivia.support@omo-app.io with the subject line "TP review"at so I can assist.
I appreciate your feedback and hope we can make things right!
– Olivia, Omo
Scam, not worth any money.
I'm a 17 year old student who currently works 2 jobs, I signed up to this last month, haven't touched the app once, assumed - and probably did by the sounds of it - that I had cancelled my plan. Woke up this morning, guess what? £40 taken out of my bank. I go to check my emails, a receipt from omo... How many times have i used this app you must be asking? 0. Was there an email to warn me about the auto renewal? No.
Anyway, my receipt was sent at 22:28 yesterday, I was asleep. I woke up at 7:40, sent in a refund request at 7:58. I explain my situation, being a student who is struggling financially. What is the response? "Your refund doesnt meet the policy" Yeah Jules, thanks, useful that.
I have requested to speak to someone higher and if I don't get a number, and a refund, I will be making sure that this company fails. I don't care what it takes, maybe I'll lose the weight on my own, become a fitness influencer and spend the entire time saying that Omo specifically isn't worth the money.
I hope your company fails.
Also, Olivia, unless you're going to give me a refund or a phone number, I don't care what you have to offer and no, I won't be changing my review.
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hello!
I completely understand how frustrating this must be. Our subscriptions renew automatically by default to ensure uninterrupted access, but I’m sorry if this wasn’t clear.
I know unexpected charges can be stressful, especially as a student managing finances. I still encourage you to reach out to me via olivia.support@omo-app.io with the subject line "TP review" — we’d love to review your case and see how we can assist.
I truly appreciate your feedback and hope we can work towards a resolution.
– Olivia, Omo
What a waste of money
What a waste of money. I am so disappointed I didn’t read reviews first. This is nothing more that a calorie counter with some basic nutritional and health info peppered in. If you are old enough to be menopausal there isn’t anything in here that you don’t already know. Massive waste of money.
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Jennifer!
I’m sorry you’re disappointed.
Our app provides personalized lessons, habit tracking, and guidance to support sustainable weight loss. While some info may be familiar, many users find the structured approach helpful.
If you'd like assistance or have concerns about your subscription, please reach out at olivia.support@omo-app.io with the subject line "TP review".
– Olivia, Omo
Second chance for Omo
I had an issue when I first downloaded the app. The app didn't give much information on how to use.
As for the lessons I did them a multitude of times before I realized you have to click the last page.
They offered me a year free, I took them up on their offer, as long as their was no cost to me and no auto renew.
It's basically a good app., it does what a beginner in weight loss needs.
I did suggest they add to the calorie counter to count a meal (skillet, stew)
That's for the opportunity to try Omo again
26. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Janet!
I’m glad to hear you gave Omo a second chance and that it's working well for your needs!
Your feedback on meal tracking is valuable—being able to log full meals like stews and skillets would be a great addition, and I’ll pass it along to the team.
If you ever have any questions or need assistance, feel free to reach out.
– Olivia, Omo
ARNAQUE
ARNAQUE
On m’a piraté mes informations bancaires et j’ai été prélevée de 100 €
FUYEZ !!!
JE N’AI JAMAIS SOUSCRIT D’ABONNEMENT, J’AI JUSTE TÉLÉCHARGÉ L’APPLICATION
SITE DE VOLEURS !!!
Je viens de faire opposition sur ma CB et ai porté plainte.
Ils prévoient un autre prélèvement en mai de 66,65 € !
ATTENTION les bons avis sont des avis TRUQUÉS!!!!!
25. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hello, Trofimena,
Thank you for sharing your concern. We understand how disconcerting this can be and want to reassure you that we do not make any charges without your explicit approval. All payments are processed based on the terms agreed to during your subscription sign-up, and we strive to ensure complete transparency in our billing practices.
However, we've reached out to you via email to address your concerns. Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
Thank you for your patience and understanding.
- Olivia, Omo
Cannot see everything. SAMSUNG.ust signed up a couple days ago
Just signed up a couple days ago, now a revised use agreement and a revised refund terms agreement has popped up over the app. I am on a Samsung, and I can check the agree box, but cannot accept, send, ok, etc... as this page will not scroll! If this app cannot function correctly on my Samsung, I want the refund!
23. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Cindy,
Making sure you're happy is what we're all about, and we're here to help with any problems you're having.
To get things sorted out as quickly as possible, could you send me an email at olivia.support@omo-app.io with the subject line "TP review"?
Your thoughts and feedback usan a lot to us – they help us improve daily.
– Olivia, Omo
Just a logging app and general advice!
The app asks you lots of questions and promises you a personalised plan for weight loss. Then ask you some money to access it but at the end of the day it is just a system to log on what you do, and eat! No personalised plan whatsoever just some general advice. Such a waste of money!
25. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Carole!
I understand your frustration. During onboarding, users have the option to purchase a personalized meal plan as an additional add-on. The core app provides structured guidance, habit tracking, and logging tools to support weight loss.
If you were expecting something different, feel free to reach out at olivia.support@omo-app.io with the subject line "TP review", and I’d be happy to assist.
– Olivia, Omo
I'm just getting started I like how…they make it so I kindergartener could understand so that's good and they keep me paced so far and that is something I need
I'm just getting started I like how it's making me not go all in because that's what I tend to do and then I burn out quick so that is looking like a super positive I'm only on day three so that will be more to come hopefully
24. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Tonya!
I’m so glad to hear that you're finding the approach easy to follow and well-paced!
It’s great that the app is helping you ease into things without burning out—that’s such an important part of lasting progress. Keep going, and I hope you continue to find it helpful!
If you ever need support, feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review".
– Olivia, Omo
Avoid whenever possible
Avoid whenever possible. I signed for only three months, which expired yesterday. To my amasement, £66.65 was debited from my bank account today for a subscription for the next three months, which I have not signed for. I contacted them this morning, Jules and Peter responded that they could only prolong my subscription for the following 12 months, which is of no value to me. The app did not work for me. This is an example of exploiting others. You stated that you are giving a solution to improve people's health, but in reality, you are making people depressed, discouraged, and forcing your product on them. If it were possible, I would have given a zero star rating. Please avoid Omo if you can; they will exploit you and leave you heartbroken in the end.
Update: I have emailed Olivia as she has requested and she has not provide any solution aside from” We understand your concerns and appreciate your feedback. Unfortunately, we are unable to issue a refund as your purchase falls outside our refund policy.”
24. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi!
I understand how frustrating this situation must be, and I sincerely apologize for any misunderstanding regarding your subscription. Omo subscriptions renew automatically to ensure uninterrupted access, but I completely understand that this was unexpected for you.
We strive to be transparent about renewal policies, which are outlined during sign-up and in the subscription terms. I’m sorry if this wasn’t clear enough. Regarding your request, our support team provided an alternative solution, but I’d be happy to look into this further for you.
Please reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll do my best to assist you.
– Olivia, Omo
Allegations mensongères, limite malhonnête
Les promesses sont irréalistes et ne peuvent pas être tenues. Le questionnaire initial est très long et pose des questions dont les réponses ne seront pas utilisées.
L'abonnement est plutôt cher (38€/mois après l'essai).
Une personne a commenté sur trustpilot avoir perdu 4kg en deux jours, ce qui n'est évidemment pas possible. Bref c'est du fake bien emballé.
23. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Olivier!
I understand your frustration and appreciate you sharing your thoughts.
Our goal is to provide a structured and supportive approach to health and wellness. The initial questionnaire helps tailor recommendations, though we’re always working on improving personalization. Regarding weight loss results, everyone’s journey is different, and while some users may see quick changes due to factors like water weight, sustainable progress takes time.
As for the subscription, it renews automatically to ensure uninterrupted access, but we always aim to be transparent about pricing.
If you have any concerns or need assistance, feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review".
– Olivia, Omo
My wife bought OMO 3 in 1 capsules and…
My wife bought OMO 3 in 1 capsules and it has caused the worst outbreak of contact dermatitis ever. Only just found out that OMO 3IN1 capsules caused this after the family using it for two weeks. We couldn't sleep due to the constant scratching it was terrible.
21. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Sean!
I’m sorry to hear about your experience.
However, it looks like there may be some confusion—Omo provides digital health and wellness programs, not physical products like capsules. I’d recommend reaching out to the manufacturer of the product directly for support.
Wishing your family a quick recovery!
– Olivia, Omo
Haven’t used the app since downloading…
Haven’t used the app since downloading it.
The auto renewal took me by surprise as they took £53.19 from my account without pre notification of the payment due.
I am annoyed with myself as well as the company. It would be good if you had notice of payment going out of your account.
21. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Janice!
We’re sorry for any confusion regarding your plan’s auto-renewal and payment—we understand how this can be frustrating.
By default, subscriptions renew automatically to save users from manually updating their plans. However, it seems there was a misunderstanding in this case.
I want to assure you that we’ve already contacted you via email regarding this—please check your inbox for more details.
If you need any further assistance, feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review".
– Olivia, Omo
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.