Truffa ad altissimo livello ritirano i soldi del conto senza che io abbia accettato o scaricato la Vostra app ,qui l’unica soluzione è andare a denunciare la vostra app e non è la prima volta che scr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Questa app è molto utile per la motivazione,il supporto psicologico e i consigli, molto importanti, per il costo fanno anche piani in offerta ,esse vuoi disdire sono gentili, non ci sono problemi. Bi... Vis mer
Selskapet har svart
Nous avons eu un diffèrent sur un abonnement reconductible automatiquement dont je n'avais pas été clairement informé. Après quelques échange de mails, la société a consenti à me rembourser. je le... Vis mer
Selskapet har svart
I truly appreciate OMO because it enables me to keep up with all facets of my endeavoring to lose weight and feel better. For me, the ability to track fasting and water intake is a huge help, but rea... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Omo is on a mission to make weight loss easy and accessible for everyone. By combining science-backed methods with innovative tools, we provide users with a personalized approach to achieving their health goals. Omo offers more than just calorie tracking—our app includes daily action plans, food recognition features, hydration tracking, and motivational lessons to support a sustainable and healthy lifestyle. We aim to empower individuals to take control of their health and see visible results, no matter their starting point.
Kontaktopplysninger
Karaiskaki 13, 3032, Limassol, Kypros
- https://contact-us.welltech.com/omo.html?source=trustpilot
- omo-app.io
2,8
Middels
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 28 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
SCAM. I have had £38.95 taken from my bank…
I have had £38.95 taken from my bank account for a subscription that I have not subscribed to or never heard of.
On the email from this company, they have no personal information (name, billing address etc) but used an email that I do not use for anything that I would ever subscribe to.
This has left my account overdrawn.
I can not afford this.
Can anyone help me with this as when I tried to go through the link from my email, they request my name etc which I am not comfortable with😒
21. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Janice!
I’m really sorry to hear about your experience. We've reached out to you via email with a resolution.
If you haven’t received our email or need further assistance, please let me know.
– Olivia, Omo
NO SE DEJEN ESTAFAR!!
Pague la inscripción por un mes pero al ver que realmente no era lo que esperaba y en definitiva no es de ayuda la aplicación y no te va ayudar a bajar de peso como falsamente lo dicen en sus publicaciones, anule la inscripción para que no me descontaran el siguiente mes pero oh sorpresa me quitaron la suscripción inmediatamente ósea pagué 17€ por 1 semana que fue lo que la tuve activa, pero te decían que esos 17euros era por un mes. No se dejen estafar, no sirve de nada solo para quitarte tu dinero.
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hello, Sandra!
I'm disappointed that you've had a negative experience with us, and I want to make things right.
Please reach out to me on olivia.support@omo-app.io with the subject line "TP review" and I'll do my best to come to a resolution.
Thanks for your understanding and patience.
– Olivia, Omo
Be warned
Be warned, I signed up, wrongly thinking I was receiving a tailored plan based on my assessment. Basically just got the app which counts calories and tracks progress which I’m more than capable of using and further “adds on” required and more and more cost. This was mis sold and their policy is clear no refunds. Utter scam and waste of money.
20. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hello, Michelle!
I'm disappointed that you've had a negative experience with us, and I want to make things right.
Please reach out to me on olivia.support@omo-app.io with the subject line "TP review" and I'll do my best to come to a resolution.
Thanks for your understanding and patience.
– Olivia, Omo
I signed up today and thought I was…
I signed up today and thought I was receiving a plan based on my answers! No plan just the app apparently All this is a calorie counting app.
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hello, Danielle!
Thank you for sharing your feedback – I’m sorry to hear that the app didn't meet your expectations.
So I can help you navigate the app, could you please contact me at olivia.support@omo-app.io with the subject line "TP review"?
Thanks for your patience with us.
– Olivia, Omo
Absolute rubbish
Absolute rubbish
Tried to contact them for a refund
But website address does not exist for contacting
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi!
Thank you for taking the time to share your feedback with us.
I’m really sorry to hear about the issues you’ve experienced while trying to contact us. So I can help you, could you please contact me directly via olivia.support@omo-app.io with the subject line "TP review"?
– Olivia, Omo
Je viens de payer pour un abonnement de…
Je viens de payer pour un abonnement de 1 mois, j 'ai été débité et je n'ai pas reçu mon plan pourtant soit disant prêt.
En fait, il faut charger l' application pour y avoir accès, ce qui n'est pas précisé au départ.
Et les réponses en anglais, ce n'est pas évident.
Ceci dit, pour l'instant rien de révolutionnaire, des conseils basiques que l'on trouve par tout.
A voir...
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Mirella,
Making sure you're happy is what we're all about, and we're here to help with any problems you're having.
To get things sorted out as quickly as possible, could you send me an email at olivia.support@omo-app.io with the subject line "TP review"?
Your thoughts and feedback usan a lot to us – they help us improve daily.
– Olivia, Omo
Meh :-(
Das Positive vorweg: es war bunt und das Kalorienzählen schien mir i.Vgl. zu anderen Plattformen einfacher.
Negativ: das Ergebnis eines mehr schlechtens als vernünftigens Übersetzungstool wurde offenbar ungeprüft (Begründung: Zeitmangel) in die App implementiert. Dafür, dass man auch "an die Psyche will" recht unbedacht. Auch Mengen- und Volumenangaben in nicht-metrischen Tassen, Unzen und "whatever", könnte man überlesen, wenn der Dienst eine kostenlose Testversion wäre.
Manchmal liess sich die App nicht öffnen, oder brach zwischendurch ab. Die gelegentlichen Frage-Antwort-Spuele schienen mir auch nicht immer korrekt zu sein. Was gar nicht geht: trotz bezahlter Leistungen, lässt sich die App nicht mehr öffnen, um das "Wissen" des 1. Monats nochmals durch zu daddeln. Kundenservice reagiert verspätet bis gar nicht.
"Kostenloser Probemonat" offenbar nicht gültig, weil Seitenvertrag mit xy.
KEINE Empfehlung.
17. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Kerstin!
Thank you for reaching out.
I'm really sorry to hear that your experience with us didn’t meet your expectations. We value your feedback and want to resolve your issue as quickly as possible.
To get started, please email me at olivia.support@omo-app.io with the subject line "TP review". Once I receive your message, I’ll verify your subscription details and look into your concerns. I will work with you to find a solution and make sure everything is sorted out.
I'm here to help, and I appreciate you bringing this to our attention.
– Olivia, Omo
Got refund
Please watch out when you do one time purchase there is auto renewal as a default which you cannot see and they will charge you 66 euro!!!! Without your permission. I am so mad don’t know what to do, anybody had the same problem and could you solve it?
Update- the issue is solved I got my money back! Quick service
18. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Lilit!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– Olivia, Omo
Vous êtes des voleurs j ai payer 25,99…
Vous êtes des voleurs j ai payer 25,99 le 08/03/2025 j ai bien était debiter le jour même, pour un abonnement à l année. Je n ai pas eu de mail de confirmation, je ne peux pas me connecter à l application on me demande de repayer et sur mon Google play aucun abonnement pour Omo n est affiché....Je vous ai envoyé un mail mais biensûr on me prends pour une débile .Voilà j espère avoir une réponse.
Melle Loubet
8. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Nathalie!
I'm sorry to hear about this. We’ve sent you an email to help resolve your concerns.
Please take a moment to check your inbox (including spam/junk folders) for our message. We’re ready to assist and get everything sorted for you.
If you haven’t received it or need further help, just let me know.
Thanks for your patience!
– Olivia, Omo
Pas perdu un gramme
Pas perdu un gramme ! Ce n'est pas une application qui fonctionne pour perdre 3 ou 4kg. Très cher pour avoir un comptage de calories et des rappels pour boire qui existent sur d'autres applications. Je demande un remboursement et je tourne en rond sur des mails qui me reviennent comme non utilisable. Dommage car l'application paraît très bien faite sur le moment... 34€ un mois pour perdre 0kg c'est un peu dommage !
18. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Laetitia!
I understand how frustrating this must be. We’ve already reached out via email to assist you.
Please check your inbox or spam folder for our response so we can get things resolved as soon as possible.
If you don’t see our email or need any more help, feel free to reach out.
Thanks for your patience!
– Olivia, Omo
Sottoscritta in un abbonamento mai…
Sottoscritta in un abbonamento mai effettuato!
9. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Veronica!
I’m really sorry to hear about the issue you’re facing. I understand how frustrating it must be. Please try logging in by tapping the "I already have an account" button to sign in.
If you need any further assistance, feel free to reach out to me at olivia.support@omo-app.io. I’m here to help!
– Olivia, Omo
Vous êtes des voleurs
Vous êtes des voleurs, j’ai pris un abonnement d’1 mois pour 15,06€ mais je n’ai jamais reçu mon programme et j’ai bien été débité de mon paiement, inadmissible et en plus ils ne répondent pas aux messages 😡😡
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Bernadette!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– Olivia, Omo
Sólo registro de calorias
La verdad es sólo registro de calorías y consumo de líquidos. Si queres algo más todo se paga aparte.
Una estafa
1. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Claudia!
I completely understand how frustrating this must be. The app's initial subscription includes core features like meal and water tracking, daily lessons, and progress monitoring, while additional services such as meal planning and workouts are optional add-ons. I understand that this wasn’t clear during signup, and I truly appreciate your feedback. I'll share your concerns with the team to improve transparency.
If you need assistance with your subscription or have any questions, feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll be happy to help.
– Olivia, Omo
ONE BIG CON!
TOOK THE BAIT WHEN I SAW THE AD FOR OMO AND PAID THE $25.99 FOR A 12 WEEK TRIAL. NOTHING WAS MENTIONED AT THE TIME ABOUT AUTOMATIC RENEWAL AND CHARGES. I DOWNLOADED THE APP, LOGGED IN, ENTERED MY PERSONAL INF0RMATION, ANSWERED A MULTITUDE OF QUESTIONS RE: MY EATING HABITS, LIFESTYLE AND PREFERENCES. I WAS ABLE YO TRACK MY WEIGHT AND LOG IN MY MEALS FOR EXACTLY 1 (ONE) DAY. AFTER THAT THE UPDATED TERMS OF USE AND SUBSCRIPTION POPPED UP RIGHT IN THE MIDDLE OF MY ENTERING THE DAY'S MEALS. WELL, THERE WAS NO WAY TO ESCAPE THIS SCREEN. I TRIED EVERYTHING FOR HOURS. I DECIDED TO UNINSTALL THE APP AND REINSTALL. ANOTHER DAY OF USE AND ---AGAIN WITH THE POPPED-UP TERMS OF USE AND SUBSCRIPTION. I CONTACTED OMO VIA E-MAIL AND PHONE. AFTER 2 DAYS, I GOT A REPLY AND A SUGGESTION TO CLEAR THE CACHE OF THE APP. NOTHING HAPPENED AND I'M STILL STUCK ON THAT SCREEN. LIKE OTHERS ON THIS SITE I THINK THE COMPANY IS A SCAM, UNETHICAL AND THE APP IS POORLY CONFIGURED. I CAN'T USE THE APP AND I WANT A REFUND. IT REALLY HAS LITTLE TO OFFER AS THE CALORIE INFO IS VERY OFF.
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Susana!
I’m really sorry to hear about the issues you’ve faced. I completely understand how frustrating this situation must be, and I apologize for the inconvenience. The automatic renewal is mentioned during onboarding to ensure you have all the information, but I’m sorry if that wasn’t clear.
However, we've reached out to you via email and covered your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– Olivia, Omo
Appena sottoscritto un abbonamento
Appena sottoscritto un abbonamento, verificato sulla app della mia carta di credito, omo non riconosce alcuna sottoscrizione. Profondamente delusa
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Chiara!
I’m really sorry to hear about your experience.
Please, try logging in by tapping the "I already have an account" button to sign in.
For more help, please email me at olivia.support@omo-app.io with the subject line "TP review", and I'll look into this for you.
– Olivia, Omo
Disgusting pathetic company!
Disgusting pathetic company!! Paid for it and didn’t get the plan
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Shailey!
I’m really sorry to hear about your experience. I understand how frustrating this situation must be, and I want to assure you that we’ll be in touch with you soon to resolve this.
If you need any further assistance, please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review". I’m here to help!
– Olivia, Omo
He pedido la devolución
He pedido la devolución, ya que me han hecho la subscripción mensual sin haberla solicitado, simplemente pedí la prueba y ahora se renueva automáticamente. Veremos qué me contestan...
Finalmente me han reembolsado el importe. Parecen serios, al menos conmigo.
9. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Sol!
I’m really glad to hear that your issue was resolved. I completely understand how frustrating billing issues can be, and I appreciate your patience.
If you need any further assistance or have any other questions, don’t hesitate to reach out to me at olivia.support@omo-app.io with the subject line "TP review". I’ll be happy to help!
– Olivia, Omo
Horrible unauthorized charges
Signed up for a 3 month trial and was charged for 6 months after my first month.
Repeatedly emailed customer service and was provided with their policy about automatic renewal. I did not sign up for automatic renewal and cancelled my membership after 1 month and 5 days.
it’s horrible that this company is charging customers with unauthorized debits!
Horrible just horrible.
9. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Tara!
I’m really sorry to hear about the frustration with the charges. I’ve checked the details, and it looks like our team has already been in contact with you via email and resolved your request. I completely understand your concerns, and I appreciate your patience throughout this process.
If you have any further questions or need assistance with anything else, please feel free to reach out to me directly at olivia.support@omo-app.io with the subject line "TP review", and I’ll be happy to help!
– Olivia, Omo
They will charge you but not provide the service
Took a subscription out for 1 month due to an upcoming vacation. Put all the details required and paid for the 1 month at £15. OMO then advised that I had to log into the app to find details of my subscription. The app would not allow me to log in as my email or password was incorrect baring it mind I had just confirmed the details to pay the subscription. Highly wouldn’t recommend scam of a company.
8. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Cobie!
I’m really sorry to hear about your experience. I’ve checked the details, and it looks like our team has already contacted you via email and resolved your request.
I understand how frustrating this must have been, and I appreciate your patience. If you have any further concerns or need assistance with anything else, please don’t hesitate to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll be more than happy to help!
– Olivia, Omo
I have purchased one week subscription…
I have purchased one week subscription to try their app and at the login they asking to pay again.
Strongly not recommended
8. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Doina!
I’m really sorry to hear about your experience. I understand how frustrating it can be when there’s confusion around logging in. Please, try logging in by tapping the "I already have an account" button to sign in.
We’ll also be in touch with you via email shortly to address your request and ensure everything is resolved. Please, stay tuned!
– Olivia, Omo
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.