Truffa ad altissimo livello ritirano i soldi del conto senza che io abbia accettato o scaricato la Vostra app ,qui l’unica soluzione è andare a denunciare la vostra app e non è la prima volta che scr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Questa app è molto utile per la motivazione,il supporto psicologico e i consigli, molto importanti, per il costo fanno anche piani in offerta ,esse vuoi disdire sono gentili, non ci sono problemi. Bi... Vis mer
Selskapet har svart
Nous avons eu un diffèrent sur un abonnement reconductible automatiquement dont je n'avais pas été clairement informé. Après quelques échange de mails, la société a consenti à me rembourser. je le... Vis mer
Selskapet har svart
I truly appreciate OMO because it enables me to keep up with all facets of my endeavoring to lose weight and feel better. For me, the ability to track fasting and water intake is a huge help, but rea... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Omo is on a mission to make weight loss easy and accessible for everyone. By combining science-backed methods with innovative tools, we provide users with a personalized approach to achieving their health goals. Omo offers more than just calorie tracking—our app includes daily action plans, food recognition features, hydration tracking, and motivational lessons to support a sustainable and healthy lifestyle. We aim to empower individuals to take control of their health and see visible results, no matter their starting point.
Kontaktopplysninger
Karaiskaki 13, 3032, Limassol, Kypros
- https://contact-us.welltech.com/omo.html?source=trustpilot
- omo-app.io
2,8
Middels
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 28 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Une arnaque
Une arnaque. Impossible de se désabonner.
23. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hello, Anne-Marie,
We appreciate you taking the time to let us know about your experience and are sorry that it hasn’t been a positive one. We're dedicated to providing helpful and meaningful support, so it's important that we hear about it and make sure your concerns are addressed.
Let me note, that you'll need to open your app and navigate to Profile - Subscription, where you can find the option to cancel.
In the meantime, we’ll be in touch shortly via email to go over everything and offer further assistance.
- Olivia, Omo
Scam, avoid like the plague
I can never get anything to work on the app. It constantly freezes. So had no plans on renewing. I paid for the 6 week plan. After 1 mo they charged me $39.99 without my consent. No idea what they are charging me for. I have tried to cancel online, and it doesn't let me. No way to contact anyone. Biggest scam there is. Just had to cancel my card so they do not do any more unwanted charges.
21. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Melissa!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns. Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know. Thank you for your patience and understanding.
– Olivia, Omo
After an unexplaned error, one month and a half of paid learning gone and not restored
I changed the SIM card, and as a result, my 80% completion learning roadmap was gone!! But what's interesting, all the weights and calorie counting are still there. But the course you pay and can't progress quickly no. Three weeks ago I requested to put it back, nothing. Is it part of their business plan to rip off customers? and I haven't reached my weight goal neither by the time lapse announced, I am 15 kg away, and I follow all the tips of the course!
7. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns. Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know. Thank you for your patience and understanding.
– Olivia, Omo
Fraudulent company
Cancelled my subscription and was charged £38 absolute frauds
20. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Charlie!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns. Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know. Thank you for your patience and understanding.
– Olivia, Omo
Valutazione pasto
Prima omo mi dava anche una valutazione sul tipo di pasto assunto adesso perché non lo fa più?
1. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Simona!
I’m so glad to hear you found the meal evaluations helpful in the past. I completely understand how frustrating it is that this feature isn’t showing up anymore.
The meal evaluation feature may be temporarily unavailable due to updates in the app or a change in your current plan. I’d love to look into this for you and help you get back on track with it.
Please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll make sure you’re fully supported!
– Olivia, Omo
hi i signed up for free
hi i signed up for free and then cancelled because didn’t find it any good, so can you please let me know why i have been charged for £66!!!!! i’m not happy and want it cancelled and want my money back. if this isn’t sorted i will take this further. my name is victoria harvey and you took it from my mastercard. from one very unhappy person
12. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi!
I'm sorry to hear about this. We’ve sent you an email to help resolve your concerns.
Please take a moment to check your inbox (including spam/junk folders) for our message. We’re ready to assist and get everything sorted for you.
If you haven’t received it or need further help, just let me know.
Thanks for your patience!
– Olivia, Omo
Great program!!!
4. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hello, Traci!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Olivia, Omo
Reembolso
Olá, Eu cancelei a subscrição, porém eles continuam cobrando automaticamente. Agem de má fé, sendo que já fiz o cancelamento
31. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Fabricio!
I’m really sorry to hear about this issue. I completely understand how frustrating it must be to see unexpected charges after canceling. Please double-check that your cancellation was processed by opening your app and navigating to Profile > Subscription, where you can find the option to cancel if needed.
I would also love to assist you with this. Please reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll be happy to look into it for you!
– Olivia, Omo
Kalorien zählen kann ich auch alleine
Kalorien zählen kann ich auch alleine. Bin zur Zeit verletzt. Kein Hinweis von OMO, dass sie nur von gesunden Menschen ausgehen.
OMO ohne mich!!!!!!
Allerdings gibt es tatsächlich mein Geld zurück. Alle Achtung!
31. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Sabine!
I understand how frustrating this must be. We’ve already reached out via email to assist you.
Please check your inbox or spam folder for our response so we can get things resolved as soon as possible.
If you don’t see our email or need any more help, feel free to reach out.
Thanks for your patience!
– Olivia, Omo
I thought I was paying £58.99 for the…
I thought I was paying £58.99 for the whole package including the meal planning exercise plan. Turns out I was only getting daily lessons which I thought I’d get every day for 12 months but I’ve now finished all of the lessons in 30 days!!!
I also got the water log reminders, calories log just the basic things you can get on my fitness pal that is free. My fitness pal includes meals on their platform. Upon looking again it said I needed to pay an extra £48 for the extras!! Very misleading.
26. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Wendy!
I’m really sorry for any confusion regarding what was included in your subscription. The meal and exercise plans are available as an additional purchase during onboarding for a more personalized experience, but I understand how this could have been unclear.
I appreciate your feedback and would love to assist you further. Please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’d be happy to help!
– Olivia, Omo
Paiement en ligne et pas de mail c'est…
Paiement en ligne et pas de mail c'est du bidon! Je déconseille @
29. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi Karine!
I'm sorry to hear about this. We’ve sent you an email to help resolve your concerns.
Please take a moment to check your inbox (including spam/junk folders) for our message. We’re ready to assist and get everything sorted for you.
If you haven’t received it or need further help, just let me know.
Thanks for your patience!
– Olivia, Omo
Muy descontento al querer quitar la…
Muy descontento al querer quitar la suscripción y seguirme cobrando un plan más caro que el que yo tuve.
28. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi!
I’m really sorry to hear about your frustration with the subscription charges. I completely understand how upsetting that must be. I would love to look into this for you and make things right.
If you’re looking to cancel your subscription, you’ll need to open your app and navigate to Profile > Subscription, where you can find the option to cancel.
Please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review" if you need any further assistance—I’m here to help!
– Olivia, Omo
My experience with the OMy experience with the OMO app has been deeply frustrating and financially upsetting. MO app has been…
My experience with the OMO app has been deeply frustrating and financially upsetting. I signed up for what I believed was a month-long free trial, only to be hit with unexpected and exorbitant charges totaling £40.69 (£17.77 twice and £5.15 once). This is an outrageous amount to pay for a simple calorie-counting app.
What's worse is that these weekly charges were initiated without my explicit consent or any notification after the trial period ended. There was no prompt asking if I wanted to subscribe. This feels like a deliberate tactic to mislead users into unwanted subscriptions.
Like many others, I am now facing unexpected deductions from my account. I demand a full refund for these unauthorized charges. Based on the numerous similar complaints online, OMO's billing practices appear highly questionable and user-unfriendly. Steer clear of this app unless you want to risk being caught in their costly and deceptive "free" trial trap.
28. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Phoebe!
I’m really sorry to hear about your frustration and the unexpected charges. I completely understand how upsetting this must be. Our subscriptions renew automatically by default, which is meant to provide uninterrupted access, but I’m sorry if this wasn’t clear during the sign-up process.
We’d love the opportunity to resolve this for you. Please reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll be happy to assist you with your request and any other concerns. I’m here to help!
– Olivia, Omo
Misleading prices and what they actually do
I signed up for a trial that cost 30, was dissatisfied that it seems to only be a good and water tracker? So I figured oh well at least it's only 30... and then I saw a 66 dollar charge on my account! So that trial price was apparently a lie. And they were going to charge another 66 in 3 months! Good thing I looked. Seems a little scammy
24. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Sadie,
I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
I'm committed to resolving the issue for you. Please drop me an email at olivia.support@omo-app.io with the subject line "TP review", so I can investigate things further.
Thanks for your understanding and patience.
– Olivia, Omo
Easy to Use/Some Improvement Needed
I have used the OMO app since Feb 24th; it has been easy to use and I like how it helps me be more accountable to my portions, time I eat, steps done, hydration. The daily reads don't overload you with information like some other apps and are easy to digest/understand, have some great tips, and doesn't take up too much of my time.
Where I see improvement needed: 1) Does not appear to provide individual plans based on all the information provided by the user. 2) App changed from proving me the expected break-down for each meal to justs the overall daily break-down (cal, protein, fat, etc) 3) Meal finder items listed, though plentiful, I find many times than not, the caloric intake and makeup of the food items are off (probably due to people entering incorrect numbers/percentages).
Overall, I have decided to continue my journey with Omo for a bit longer. This is a basic weight loss tool. If you are expecting quick weight loss results, and don't take to heart the educational tips, you may be disappointed with this app/program.
On a final note, so far I have not had the issues others have had regarding subscription payment. Though the "trial periods" seem to vary a lot as do the prices; definitely something to consider. I was told about the automatic subscription renewal; too bad you can't turn that off, as I like many, will forget about it.
27. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Beverly!
Thank you for your feedback – it means a lot. We appreciate your thoughts on the plans and meals.
We're always looking for ways to improve, and I'll take your suggestions to the team!
To turn off auto-renewal, you'll need to open your app and navigate to Profile > Subscription, where you can find the option to cancel.
If you have any trouble with this, feel free to email me at olivia.support@omo-app.io with the subject line "TP review", and I'll get this sorted for you.
– Olivia, Omo
Unbekannter Vertrag
Unbekannter Vertrag
Vermutlich hat mein schwerbehinderter Sohn ohne mein Wissen und meine Genehmigung einen Vertrag geschlossen, den ich keinesfalls wollte. Mir ist auch nicht bekannt, unter welcher Mail-Adresse angeblich ein Vertrag geschlossen worden ist. Als Rentnerin kann ich mir leider keine zusätzlichen Ausgaben leisten. Ich bitte daher um dringende Erstattung des abgebuchten Betrages und um sofortige Stornierung eines angeblichen Vertrages.
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Uta,
I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
I'm committed to resolving the issue for you. Please drop me an email at olivia.support@omo-app.io with the subject line "TP review" so I can investigate things further.
Thanks for your understanding and patience.
– Olivia, Omo
Seit ca 4 Wochen..
Habe die App seit ca. 4 Wochen und bin begeistert. Ja, manchmal stehen die Sachen auf Englisch, dass müsste die App noch besser machen. Ansonsten finde ich den psychologischen Teil für mich persönlich sehr effektiv. Ja, einen Teil weis man schon vorher, aber viele Dinge wusste ich auch nicht. Mir hilft dieser Weg sehr. Ich zahle im Monat um die 38 Euro. Und ja am Anfang sollte man genau schauen ,auf welche Knöpfe man drückt😉gelesen habe ich auch davon. Ich selbst bin Motopädin und Heilpädagogin in einer psychologischen Beratungsstelle. Mal sehen wie sie sind, wenn ich mein Ziel erreicht habe und die App kündigen werde!
25. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Sonja!
Thank you so much for your feedback – it means a lot.
I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out to me at olivia.support@omo-app.io with the subject line "TP review". I'm here to support you – you've got this!
– Olivia, Omo
Je n'ai jamais pris d'abonnement et je…
Je n'ai jamais pris d'abonnement et je me retrouve avec de l'argent débité de mon compte via PayPal. Des sommes différentes tous les mois ? Comment cela est il possible. J'ai dû regarder un jour ce qu'ils proposaient sans jamais adhère, surtout pas par PayPal !
Une véritable arnaque. Effrayant !
18. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Gwénaële,
I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
I'm committed to resolving the issue for you. Please drop me an email at olivia.support@omo-app.io with the subject line "TP review", so I can investigate things further.
Thanks for your understanding and patience.
– Olivia, Omo
Customer service was exceptional
Customer service was exceptional! I've read other reviews but I had a totally different experience. They were responsive (less than 12 hours, sometimes as short as 3 hours) to respond. I loved the scanning option for recording my meals/drinks, as well as utilizing the database of what others have already scanned in - most the time I could just type what I ate and it had already been programmed in. It also remembered what foods I recorded prior and kept those selections at the top of my search. The only reason I canceled was because my company has an app that allows me to manually enter in my workouts - Omo has this feature too, you just have to upgrade your plan.
21. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Kiera,
Thank you for the great review!
We're so glad to hear you had a positive experience with our customer service and the meal scanning features. We totally understand your decision to cancel, but we're happy you found the app helpful. If you ever need anything in the future, feel free to reach out!
– Olivia, Omo
Avoid! Avoid! Avoid
I feel so confused, I signed up for the 4 week trial for £15 as that's all I can afford and then my bank contacts me to say you've tried to take out £48! I wouldn't have signed up for that. How the hell do you contact anyone for a refund or to raise a complaint. I panicked and deleted my account. I will recontact my bank and let them know it's a scam and make sure they are are blocked
21. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Omo
Hi, Rachel,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
So I can get this fixed, please send me an email on olivia.support@omo-app.io with the subject line "TP review", and I will look into it for you.
– Olivia, Omo
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.