Omegawalk Anmeldelser 

I ordered the wrong size and they got back to me so fast. They were nice enough to let me keep the wrong size and send me the right size. The customer service is so much better than I expected. I would order from Omega Walk again.

Customer service was excellent. I received prompt and helpful responses to replace the shoes I ordered that were too small. I would definitely recommend sizing up when ordering. Size 9 in the Ortho Walks fit more like an 8.

Terrible customer service.
Shipment never arrived and got a notification it was sent back.
I can’t even have an opinion about the shoes as I never received them
Avoid at all costs - scam.
I hope to get my money back.

An update on my omega walk shoes. Arrived eventually and very pleased with them. Boy criticism, if something is going to take a month to come, let the customer know. Otherwise very happy.

I ordered my size thinking is true to size but unfortunately it did not fit. Customer service made it simple to work with me, I do recommend to go up a size. Which is normal for ordering online. I do consider coming back and get another pair. Thanks!

What I value about my shopping experience with Omegawalk include:
1. how comfortable the shoes are to wear (as a nurse, I need comfortable shoes for work),
2. focus on product quality (shoes came in bag meant to preserve the shoe quality), and
3. the customer service experience I had. When I contacted Omegawalk about exchanging shoes for a bigger size, they responded right away. They told me to keep the current shoes and offered to send me shoes with the right size at a reasonable price of just the shipping cost.

I strongly recommend shopping with Omegawalk!

Caroline

i ordered the wrong size by accident and i almost immediately received help. they were quick to respond and very helpful making sure i got my order right. even though i ordered the wrong size i was able to try them on and they are very comfortable. i am excited for my new shoes to arrive.

The shoes I ordered were a bit small so I message customer service and they offered to send me another pair of the correct size. I only had to pay for shipping $16. I could also keep the first pair I ordered so I gave them to my daughter. The shoes were comfortable and provide support to my heel pain.

Exceptional follow up to provide correct size despite shipping

The size of my shoes were a bit off and Susan with customer service was a delight to work with and I am expecting my new shoes soon!

Beware, products are shipped from China and not as described. It's not easy to return or refund. Customer care not helpfull.

After using the shoes for 4 hours my foot got swollen 😫

Absolutely EXCELLENT customer service! I mean, every aspect of their customer service has been 110%! Prompt responses, variety of solutions offered, the entire process has been above and beyond anything expected. I recommend this company/brand to everyone!

I actually picked the wrong size in these shoes Ortho Balance. For work and I needed to apply for a 9.5 they are not true size . Their customer service is very good when I reach out to them they responded quick . Can wait to wear my shoes.

Ordered the wrong pair accidentally contacted customer services which were very prompt to respond. Very helpful and kindly arranged for the item to be changed and sent the correct pair

This is the first time I've bought shoes from Omega Walk, and honestly, I have to say they're beautiful, comfortable, and affordably priced. 👍 Also, I had to exchange my shoes because they ran a bit small, and customer service was very attentive; they offered me different return options. Excellent communication—everything was great. Good job, customer service! 👌

I've had a positive experience with Omega Walk so far. Their customer service has been responsive, helpful, and quick to answer my questions. They were also willing to help me with finding the right size and offered a solution to make sure I received the correct item. I'm looking forward to receiving my order and appreciate their excellent communication and support throughout the process.

Shoes came in as a child size. Even sent in the pictures to prove they messed up and still expected me to pay. Now my wife has to go without. Do not buy from this fake company

The trainers arrived as described and look great. However, they were a little too small. Omegawalk customer services have been great and have agreed to exchange them for a bigger size. I have been very happy with the service I have received.

I ordered the wrong size and customer service were absolutely brilliant in sorting my issue and the correct size was sent. The shoes are so comfy and my legs are less sore already