My mother in law suffers with plantar fasciitis, so I ordered a pair of trainers for her. Unfortunately, the size was too small, but the communication with the support team has been great and they ar... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The experience with this company has genuinely been delightful. I was not aware my uniform policy at the hospital does not allow white trainers but only black. I asked for a exchange and they said the... Vis mer
I ordered a pair of shoes which when they arrived were slightly small. The communication from costumer service was brilliant and very quick in trying to exchange my item. I look forward to receivin... Vis mer
In terms of customer service very poorly, communication is awful, there’s no reply unless you keep emailing all the time. The trainers I ordered in terms of quality : glue visible. The first time I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Shop online for exclusive women's shoes, heels, wedges, sandals, sneakers & flats Shoes starting as low as $29.85 plus Free Shipping worldwide ...
Kontaktopplysninger
Singapore
- help@omegawalk.com
- omegawalk.com
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I ordered the wrong size shoe
I ordered the wrong size shoe. I immediately contacted Susan (customer service) and she politely understood that l requested a refund. Susan replied immediately.
Though I haven't received my shoes yet, communication was straight for and done in a very professional manner
Thankyou Debra
Sizes are small
Sizes are small but correct shoe size results in the sock part of the shoe being loose on the foot. Be wary of the 5 stars, as they use this as a bargaining chip in exchange for sending the correct size shoe free of charge.
Nasty, nasty shoes
These are the cheapest nastiest shoes ever. To claim they are orthopaedic is a blatant lie. And to return them, you have to pay to ship them back to their main warehouse in China and pay a restocking fee. So basically you get no refund! Absolute thievery at its finest. Steer well clear people, and don't waste your money!!
The pair I ordered was too small…
The pair I ordered was too small contacted customer service they responded quick that I should choose the right size and keep the pair I will be paying a fee of £10 for packaging and postage
I have found omega walk very kind and…
I have found omega walk very kind and helpful i ordered 2 pair of shoes 1 pair fits perfect the second pair were to tight.
I contacted them they arrange a free replacement.
I did not need to return the pair that were to small i will donate them to charity and my replacement shoes are on the way thank-you omega walk for being so helpful and providing with shoes that are comfortable and do not hurt my feet
The shoes I ordered are VERY…
The shoes I ordered are VERY comfortable. The color is very stylish! Would definitely order more products from them!
Do not bother cheap rubbish
Do not bother cheap rubbish
They come in too small and you get a small amount back and keep the stupid trainers so they make returning so complicated so they win win basically
Hope someone benefits from this review pls don't bother
The shoes I ordered were extremely…
The shoes I ordered were extremely tight and I didn't get the insoles I was supposed to get with them. I wanted a refund and was told the best they can do is 30% back and keep the shoes that don't fit. Waste of money
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY - IT IS A SCAM!!! The shoes smelled strongly of plastic when they arrived in a plastic bag delivered by Evri. The shoes were too small and I asked to return them - I was informed that I would be only reimbursed by 30%. Whoever thought of this scam must be making a lot of money from people who just want comfortable orthopaedic shoes. Keeping 70% of people's money whilst having a useless item in your hands that they say will have high costs to return (yet it was posted in the UK for Evri) is a good way to make an income - definitely one for Trading Standards to investigate!
I order shoes from omegawalk but…
I order shoes from omegawalk but unfortunately I didn't realise the sizes were coming up short so I contacted them and they sorted the problem out quickly and came up with a solution which I was very grateful for.
I also order socks from there to which have really helped my foot pain.
not true to size
not true to size, very small. Tried to return and was told i need to pay 15 per cent restocking charge as well as returning to hong kong. The quality does not reflect the cost, don’t buy, use a reputable company if you want a quality product. I feel like i’ve been had yet again buying off facebook!!!
The shoes were advertised as slip-ons
The shoes were advertised as slip-ons, but they came with laces. We checked the website for the return policy, but it's impossible to process a return there. You have to email them, and then they offer you a 30% discount. Policies like this contribute to landfill issues.
Never buying from a random company like this
Never buying from a random company like this. The website seemed shady with 5 star reviews but I've got a toe injury and had bought so many trainers this was my last resort to find something that didn't hurt my toe. The trainers arrived so late although I paid for 1st class shipping. The trainers measure very small like I'm a size 5 but felt like a size 4. The trainers looked cheap. I wanted a refund but they said they'll give me 50% refund and I can keep the trainers, but I have no use for small trainers uncomfortable trainers. They said they don't want to cause me in any inconvenience when really they don't want to handle the refund processing. They said if I wanted a refund I'd have to pay for the postage and they'd deduct 15% which is absurd
I ordered these nursing shoes for work
I ordered these nursing shoes for work, and although the size 5 was a little too tight for me, I was very pleased with the customer service I received. The team responded quickly to my email and were very helpful in arranging a replacement size.
The shoes themselves look lovely and feel well made, which is especially important for someone like me who works long nursing shifts and spends many hours on my feet. I’m looking forward to receiving the correct size and wearing them at work.
Thank you for the friendly and helpful customer service. I really appreciate the support and would happily recommend them to other healthcare professionals
The shoes feel great and are very…
The shoes feel great and are very comfortable. I’m very satisfied with my purchase. 🥰 I just recommend ordering half a size up.
I ordered the wrong size
I ordered the wrong size. Contacted them. They are sending me a new pair for free!! So excited to get my order!!
This place is a SCAM
Both shoes were false advertised. Cant spell, basically its TEMU at its worst. Inserts werent as advertised. Cheap thin foam you buy at the dollar store for arts and crafts. Zero support, zero comfort. And you cant even get a full refund back unless you send them back but YOU pay for shipping which is oversees and will cost you DOUBLE of what you originally paid. All you get is a 30% refund and can keep the shoes. Wtf am i gonna do with these? They're trash! I wouldnt even give them to the shelter or thrift shops! What a rip off!
Awesome shoes love the style ,color and…
Awesome shoes love the style ,color and how comfortable they are !!!!! Costumer service is super fast and the delivery is fast !
Quick delivery and great customer…
Quick delivery and great customer service when I needed to change the size that I’d ordered. Would recommend.
When ordering from the UK it is important to order one size up.
When ordering from the UK it is important to remember to order one size up. I ordered a pair of ortho balance, when they arrived they were one size to small. I contacted customer service who were very helpful in exchanging them for a bigger size.
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