I strongly advise against it. The shipment was delayed, and my messages were completely ignored. They most likely sell items they don't actually have in stock. They generate a shipping label but don'... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Oh Doggy has set the bar high for customer service and unbeatable prices. They consistently go above and beyond, always ready to help out. One time, I mistakenly doubled my order, and they actually c... Vis mer
Selskapet har svart
This is a superb site. We found the most wonderful pate for dogs and goats ears here - two of our dogs favourites - when we were struggling to find them elsewhere. Plus they are happy to post EVERYW... Vis mer
We have ordered online from Oh Doggy a couple of times now and have been delighted with the prompt delivery and products - our boy Loki especially loved the treats :). Super news that the new shop has... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Oh Doggy’s mission is to provide our customers with a great selection of high quality dog products and food at the best possible price. We provide a unique shopping experience for our customers with an online store that is well stocked with healthy and natural treats for healthy and happy dogs. We want to provide the education and loving support to our customers so that they will have the knowledge to care for and enjoy their dogs. We at Oh Doggy are dog enthusiasts who are inspired to make a difference to the lives of dogs and their people with healthy, eco-responsible and locally sourced products.
Kontaktopplysninger
Storbritannia
- woof@ohdoggy.co.uk
- ohdoggy.co.uk
4,0
Bra
302 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent and friendly service
Excellent and friendly service. Good discounts offered. Delivery time very quick. Would highly recommend.
1. april 2022
Quick delivery
1. april 2022
When the order finally arrived
When the order finally arrived all items were as excepted as they are regular items that I buy for my fur babies! Delivery on the other hand took a whole week at £3.99. I did email and was told it would be 2-3 working days.
I couldn’t track it as I would have had to pay extra.
29. mars 2022
A great seller
A great seller. The 100% Salmon Treats I purchased were at a good price and were delivered on time as described. I would definitely recommend Oh Doggy to friends and family.
29. mars 2022
Great service
9. mars 2022
Efficient but not everything is in stock
9. mars 2022
Not good at all
Bought dog food , paid £6.99 DPD courier next day ..that was nearly a week ago now , no sign of food , nothing on tracking number..no reply to email to customer service and no reply to email asking for a refund .....unacceptable
7. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Oh Doggy
Hi Jayne
We are very sorry for the delay with your order. Your order was dispatched on Thursday on a 24 hour service, which can take up to 2 working days.
Unfortunately there was a slight delay with this, thankfully the order was not lost and arrived 3 working days after dispatch. If you can reply to our last email I will arrange a partial refund of the shipping costs.
Sorry again for the inconvenience caused, we are just as frustrated as you are, unfortunately once our couriers have the orders it is out of our hands.
Many thanks,
Katy
First time i have ever used this…
Update
Goods have arrived.
First time i have ever used this Company. Order placed Saturday 26th February 2022 at 17:09.
Received text Monday 28th February 2022 at 10:55am to confirm item has been shipped.
Royal Mail tracking number provided.
The order is not shown on Royal Mail website.
Emailed Seller Friday 4th March 2022 at 14:46 to advise the item has not arrived, despite paying for 48hr delivery.
No response from Seller.
Shame as their prices seemed very reasonable.
6. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Oh Doggy
Hi Lisa,
Thank you again for your order
We are very sorry for the delay with you order. As we mentioned via email we had delays with all of our Royal Mail orders that left last week and were trying to get an answer from Royal Mail as to why it was late. This and a 4pm finish on Friday meant we didn’t get an opportunity to reply to your Friday afternoon email until Monday. (We don't work weekends).
The number that Royal Mail updates you with is a proof of postage number as you didn’t select our tracked shipping service. This is there to show customers that Royal Mail have collected the order and have it in their possession. This was done early on Monday as expected.
As mentioned, unfortunately there was a delay with Royal Mail and the Royal Mail 48 which is usually 2-3 working days which took 5 working days also.
Again we are very sorry for this delay, we are always trying to improve our service and do everything we can to ensure a smooth process.
Many thanks,
Katy
Easy to use website
Easy to use website, happy with products. Had one product missing however, they refunded the item. Overall good service
3. mars 2022
Speedy service and excellent return…
Speedy service and excellent return payment for items unavailable!
..... and of course scrummy dog treats! 🐾😁
1. mars 2022
Fabulous toy for my puppy cockerpoo and…
Fabulous toy for my puppy cockerpoo and so far she hasn’t been able to destroy them
21. februar 2022
Brilliant website as I get lots of things for my puppy with great prices
Brilliant website I get most things from here for my new puppy and at fantastic prices will definitely be using them again
11. februar 2022
Excellent products and service so far!!
I ordered a set of Ovo eggs and got them really quickly. My cockapoo is quite destructive but these seem to resist him, maybe because he loves the way they bounce in random directions! I now have spares, as other dogs like them too and we nearly lost one the other day! 🐾❤
10. februar 2022
Great selection and service
Great selection and service, we always order Acana dry food for our dogs.
9. februar 2022
Treats arrived swiftly.
9. februar 2022
This licky mat was cheaper than the…
This licky mat was cheaper than the same item on Amazon and came very quickly. Very pleased with the mat and the service and would much rather support them than Amazon..
2. februar 2022
Good communication.
Good communication.
I put in the wrong address and they re sent order. Most Items are half the price of other pet shops.
13. januar 2022
Great service as always
13. januar 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.