Off-White Anmeldelser 

Acquistate scarpe da 490 euro due mesi fa per festeggiare un'occasione speciale. Il logo non regge l'acqua (ma sono scarpe!), scolorisce e spande il colore nero sulla tela bianca. Irrecuperabili. Mi chiedo se, secondo loro, la scarpa va messa solo con il sole o, se per caso piove, devo toglierle mentre sono per strada per non rovinarle. L'azienda non si ritiene responsabile perché sostengono che c'è scritto ma, a mio avviso, dovrebbero avvisare prima che le persone spendano una cifra così alta e non scriverlo in foglietto minuscolo dentro alla scatola che puoi leggere solo dopo l'acquisto. Non può essere in circolazione un prodotto così scadente e un'azienda così irresponsabile.

Purtroppo l’opzione 0 STELLE non è presente, quindi sono obbligata a recensire una stella.
Mercoledì sera mi reco nel punto vendita di forte dei marmi per comprare un paio di scarpe per un costo di 490€. Il venerdì mattina mi si scollano le suole in entrambe le scarpe. Chiaramente contatto la rivenditrice del punto vendita di forte dei marmi, la quale mi risponde di tornare in negozio con le mie scarpe che AVREBBE PROVATO A INCOLLARMI LE SUOLE.
Sono veramente indignata dal brand. Una delusione. Mi aspettavo scarpe di ottima qualità, ma soprattutto un’assistenza e un sevizio alla clientela decisamente migliore .
Mai più

literally $200 necklace and just for a piece of brass nah man my skin turn green had to buy mnml stainless steel necklace to replace the chain. off white product was a big waste of money I have ever spent glad i didn't buy any other off white product

Sneakers Basse Vulcanized.
Parto col dire che il modello esteticamente è molto bello questo va ammesso, ma solo dopo qualche utilizzo la suola si è iniziata a staccare, ho provato a contattare tramite social, telefonicamente e via mail, e non ho avuto nessun riscontro e nessuna risposta!

Do una stella perché 0 non me le fa dare.
Acquistato un paio di scarpe 3 mesi fa, 2 gocce di pioggia le hanno rovinate, non sono riuscita in nessun modo a ripulire.
Per di più si sono scollate e le suole si staccano... ho contattato l'assistenza e mi hanno proposto il 10% del valore delle scarpe ....assurdo.
MAI PIÙ

was at the store in person. genuinely waited in line for 2+ hours and there was like 10 people around me. manager is a ducking beta male who lets randoms walk in off the street if they look cool enough. genuinely saw the store security lift up the divider for multiple people who did not wait in line whatsoever. it was extremely hot out and he didn’t even have the balls to look the people who he was dicking down in the eyes. He literally pretended like the whole line didn’t exsist (only when it was convenient for him) and that for some reason the people coming to actually shop were a bother. multiple times we saw people get let out the store and then no one else was let in for another long period of time. the store workers were not helpful at all and seemed more interested in gossiping among each other. had a very “duck off im busy” atmosphere even tho everyone just stood around with their thumb up their ass. i don’t know why the fat security guard needed a suit, he just looked like a clown and was the most unprofessional person i met. workers seemed more apt to help me (male) compared to my female friend. we both bought the same shoes and hers didn’t come with the dust bag mine did. miami location

Mai più scarpe off white prodotto orrendo con costo esagerato peccato che non riesco a pubblicare la foto veramente orribile

Ho acquistato per mio figlio circa due mesi fa un paio di sneakers off white su Farfetch, in tela del costo di 190€. Al secondo utilizzo per due gocce di pioggia si sono irrimediabilmente macchiate di grigio quasi dappertutto tanto da sembrare vecchie di anni. Ho cercato di pulirle ma nulla, erano inguardabili. Dopo un po' si è scollata anche la para intorno. Ho scritto alla Farfetch per denunciare tutto ciò e chiedere sostituzione o reso, mi hanno chiesto foto da mandare al brand Off white il quale mi ha negato la sostituzione ed anche un minimo di rimborso o altro, asserendo che è un problema che può capitare e che non costituisce un difetto tale da richiedere una sostituzione. Pertanto è palese l'assoluta mancanza di qualità dei prodotti, il cui successo è dato solo da un misero sistema pubblicitario, l'assoluta inadeguatezza dei prezzi per prodotti che valgono zero, l'assoluta e vergognosa mancanza di serietà e disponibilità dell'azienda che non si assume la benché minima responsabilità di un prodotto che è quasi da buttare dopo qualche utilizzo, infischiandosene dei soldi che il cliente ha letteralmente regalato. Siete semplicemente dei ladri autorizzati.
Se fosse stato previsto non avrei dato neanche una stella.

After 8 months of wearing the Vulcs the toe began to stain with a weird brown grey colour after get the toe box wet once and the soles are now separating away from the body of the shoe all around. Absolute garbage for the money.

Stay away!
If you have any issues with your items or need to return for any reason you will risk being stuck with said items and having zero response or acknowledgment to any emails.
£240 down the pan for me and owning two items that neither fit nor suit me. Worst consumer experience I’ve ever had

Genuinely terrible customer support. Online order, ask for return and it takes 2 weeks to obtain a label. But then the courier doesnt turn up, so you start again. So it all happens again. Over a dozen emails sent to customer service and you are generally ignored. Terrible terrible service. Now claiming back via credit card company.

I ordered a pair of Off White arrow low vulcanized sneakers through Farfetch (in white/black). The main material is canvas. After wearing them for ONE evening, orange/brown stains appeared around the stitches and right above the rubber sole. Mostly in the area of the front of the shoe (probably glue stains).I spent most of the evening inside and didn’t spill any liquids on them or whatsoever. Now this is ridiculous for a pair of sneakers in a price range between €190 to almost €400. Even if you have very sweaty feet (which i don’t have) or after walking in the rain, this is not supposed to happen as shoes are made for feet and outside use (as well) right? After contacting Farfetch and having to send loads of pictures of the shoes from about every angle possible (instructed by the actual Off White warehouse in Italy where te shoes were sent from), and waiting weeks for a response, i was told through Farfetch that the Off White brand ‘did not believe’ this was a manufacterer fault.. Farfetch was disappointed by this as well and sent me a refund for cleaning/repairing the shoes. Very unprofessional from Off White and never ordering from this brand again, bad quality and bad customer service..

I have ordered a lot of clothing from off white over the past 1-2 years and I have never experienced anything bad yet! They deliver fast and I asked the support some questions about sizing. They responded pretty fast due to it’s a huge a brand. The support was helpful and the supporter helped me very much! I will keep buying from them!

Worst experience ever. I sent them so many emails about faulty item I bought but all they do is give me another email address to write to which I did a few times already - first time about a month ago and no answer at all. Never again !!!! No repect for the customer

Acquisto un paio di sneakers in tela a marzo, usate pochissimo e mi si è scollata tutta la suola dopo sei mesi! Vergognoso! Manco le scarpe del mercato! Mai più scarpe off-white.

Made an order on the 4th of December - express delivery paid £17 for the order. Arrived with my local courier on the 6th. Lied several times that a delivery attempt would be made. Needed the item for a surprise birthday on the 12th arrived on the 16th - totally ruined my weekend and surprise. No compensation or apology offered - I try to support black business but won't be ordering from you ever again!!!!!

Why am I receiving an email telling me my refund is being processed. I do not want to cancel my order. Is anyone going to help out and explain why I am no longer receiving my goods. I hear nothing for over a week and now I get told my refund is being processed???????????

I bought the off-white low vulcanized sneakers from the AW20 season. These are fully leather sneakers with a rubber sole and midsole. Now, this is my first time owning an item from off-white and multiple people have said that this brand does not live up to it's quality for the price you're paying. That's true. I personally love these sneakers because they can be styled very easily and they fit and walk really comfy but these sneakers do not have nike quality. The lettering on the tongue that says "made on earth, designed on a plane" has already started to come loose after only wearing them 3 times. The back of the rubber sole has already started wearing out and the "shoelaces" on the shoelaces has also started coming off. The transparent plastic/rubber patch on the inside (well, inside of the external shoe, not the actual inside where your foot is) has started coming loose as well. The midsole also already has some permanent stains even though I've double sprayed it with Crep Protect. I don't write reviews often because I don't bother taking the time to write one but these retail for $400 and for that price, I expect much higher quality standards. Keep in mind, I've only worn them 3 times and I'm a sneakerhead so I know how to take care of shoes. Again, it's a nice shoe but these shoes have a terrible quality for what you are paying. Not a good experience so I will not buy anything from off-white again until they atleast add some sort of quality control.

Ordered a hoodie on sale, had to wait 5/6 days to get a confirmation e-mail after I mailed them a few times. Now, almost 2 weeks later I suddenly received an email which stated: ‘we just processed your refund’. They did, but I did not even ask for a refund neither didn’t I want the product. They did not communicate to me about this, which is very poor. How can you ask so much for your clothing and have such bad service and customer support?