I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service vi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. T... Vis mer
I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the b... Vis mer
I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!
Kontaktopplysninger
Rooms 1318-19 13/F, Hollywood Plaza 610 Nathan Road, Mongkok KL, 999077, HONG KONG, Kina
- support@oclean.zendesk.com
- oclean.com
2,3
Under middels
163 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy and fast and with valuable offers.
24. april 2023
Svar fra oclean.com
Dear ,
Thank you for your review.
We check that your package has been delivered on May,08,2023, please pay attention to check the receipt
Tracking Number: YT2311521272098664
Tracking link: https://new.yuntrack.com/
Svar fra oclean.com
Thank you very much for your support of Oclean！
Svar fra oclean.com
Dear Neta, the brush head you have purchased is P2S5, which is black.
The water flosser got broken after a…
The water flosser got broken after a few months of usage.
26. mars 2023
Svar fra oclean.com
Dear,
Our products have a 2-year warranty.
For any quality problems with the products please contact us.
A great way to get 5 star oral hygiene.
24. mars 2023
Svar fra oclean.com
Thank you very much for your support of Oclean！
Svar fra oclean.com
Thank you very much for your support of Oclean！
Pas sérieux, SAV inexistant
2eme achat de cette marque, il n'y aura pas de 3ème fois, c'est sûr ! Tant que la brosse à dent fonctionne pas de soucis, mais si vous rencontrez un problème ou ne serait-ce qu'une question ils sont incapables de répondre ou vous demandent un nombre incalculable d'éléments (vidéo, photos, preuve d'achat alors que j'ai déjà communiqué mon n° de commande sur leur site, etc). L'application n'est pas prévue pour les gauchers, et juste un an après l'achat la brosse à dents est déjà en panne. Absolument pas sérieux et pas de communication en français alors qu'ils ont un site.fr 👎 Marque à éviter !!! Le prix ne suffit pas, il faut que l'article fonctionne
6. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra oclean.com
Cher Nathalie,
Nous sommes désolés de vous avoir apporté une mauvaise expérience.
Nos produits ont une garantie de 2 ans, tout problème de qualité pendant cette période peut être remplacé gratuitement.
Pour tout problème de qualité avec les produits, veuillez contacter service@oclean.com, qui sont spécialement chargés de les traiter pour vous à temps.
Svar fra oclean.com
Thank you for your support to Oclean！
Svar fra oclean.com
Dear Yuliia, so sorry to keep you waiting for so long. Your package was delivered on March 6th
Avoid this company
Avoid this company. Tried to purchase product as advertised as free delivery, but includes delivery charge in final total. Contacted customer service who asked for screenshot as should be no delivery charge. Sent screenshot and heard nothing back, sent another three messages and nothing back. This is not a reliable company and should be avoided, other reliable companies can be used for their products.
20. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra oclean.com
Hey Colin Phillips,
Thank you for your review. I completely understand your frustration and apologize for any inconvenience this has caused.
Unfortunately, it is true that we will charge a shipping fee when the order amount is less than £20 on oclean.co.uk. Below are the Shipping Policy in the UK:
https://oclean.co.uk/pages/shipping-information
We suggest you can place order on oclean.com, free delivery for all products online, 6-10 business days to the UK:
https://www.oclean.com/pages/shipping-information
Thank you for your interest in Oclean.
All the best,
谢谢老板谢谢老板谢谢老板
14. februar 2023
The app is off for months and they are…
The app is off for months and they are in holidays for week.
17. januar 2023
Anmeldelse skrevet uten oppfordring
Love Oclean products~
8. desember 2022
Anmeldelse skrevet uten oppfordring
Horrible service
Horrible service, on the web page they claim 3 days delivery time, it's been over 2 weeks now, but toothbrush still has not been delivered, and there is no communication from the customer service or any apology.
3. oktober 2022
Anmeldelse skrevet uten oppfordring
Huge delays, zero communication
I placed my order nine weeks ago and it still hasn't arrived. No updates on delays. Really disappointed as I have since moved house and will have to travel to pick my package up when it eventually arrives.
24. august 2022
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.