I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service vi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. T... Vis mer
I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the b... Vis mer
I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!
Kontaktopplysninger
Rooms 1318-19 13/F, Hollywood Plaza 610 Nathan Road, Mongkok KL, 999077, HONG KONG, Kina
- support@oclean.zendesk.com
- oclean.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great features but charging design is not optimal
I purchased the newest ultrasonic toothbrush model based on the CES award it received this year.
I loved the amount of information the app provided, unfortunately after less than 2 weeks of use, the charger died. Not totally sure what happened but there was green crud around the charging pins and brown material on the base of the brush which could have contributed to the issue.
Once requested video and other details were provided, my refund was processed.
Hope this is not a design flaw as the features the product provided is impressive.
Good quality toothbrush
Good quality toothbrush. Our whole family bought from oclean
No "30-Day Money Back Guarantee" as advertised on Oclean website.
Oclean Air 2 seems like it is barely getting the job done. Wimpy. I wrote for the "30-Day Money Back Guarantee" and received this in response from Oclean:
"Since it is a personal care product,we can only accept the return if the products are unopened. Already opened the package is not supported by the return. If there is no quality problem, you must return the product, you need to pay for the shipping cost and customs fees to China."
Doesn't work
We waited and waited for it to get here and lo and behold, it doesn't work. We changed it, the screen went on but the brush does NOTHING
Product doesn't work for our…
Product doesn't work for our toothbrushes despite claims that it does.
The brush is very noisy.
Shipping was slow. I ordered the brush on 01/26 shipped on 01/29 and delivered on 02/06. The brush is very noisy, it is hard to hold because it is round and slick, and the brush head is small. Compared to my prior brush this is an inferior brush, not worth the money paid.
I am totally a fan of these products
Bin mit der Reinigungsleistung unzufriede. Zähne nach 4 Minuten Putzen immer noch rau
Bin mit der Reinigungsleistung überhaupt nicht zufrieden und möchte von der Geld zurück Garantie Gebrauch machen. Hatte mich an die Support-Emailadresse gewendet und habe die Antwort bekommen ich soll sie zum Laden zurück bringen. Dort wurde sie nicht zurück genommen, weil nicht mehr Original Verpackt. Wieder dem Support geschrieben und ich soll die Zahnbürste nach China zurück schicken. Kosten: 46€ Porto für 100€ Zahnbürste. Das ist wohl ein Witz mit der Geld zurück Garantie?!?!?!?!?!?!?!
Das war der größte Fehlkauf! Nächstes mal wieder Billigzahnbürste vom Drogeriemarkt!
Hat Oclean keine Adresse in Deutschland/Europa für Rücksendungen?!
I ordered the product 2 weeks ago
I ordered the product 2 weeks ago, and it still hasn't shown up. No shipping update, no nothing. Looks like I'm out $200.
Was nice to find a similar product to…
Was nice to find a similar product to something Phillips used to make but never worked for very long. Hoping the oclean will last. Love that there’s no shipping cost and was great and fast service so far!!!
I haven’t received the item
Avoir un site en français au Canada…
Avoir un site en français au Canada serait apprécié
Excellent product!
Not a great customer service…
Not a great customer service experience. Had difficulty with the product. They said it was my fault so I had to buy a bunch of other stuff to get it to work again.
Will not be recommending ordering from oclean even though I like the product.
Good products at reasonable prices
Fast delivery
I liked the variety of the products and the prices, as well as delivery.
Dette er Trustpilot
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