I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service vi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. T... Vis mer
I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the b... Vis mer
I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!
Kontaktopplysninger
Rooms 1318-19 13/F, Hollywood Plaza 610 Nathan Road, Mongkok KL, 999077, HONG KONG, Kina
- support@oclean.zendesk.com
- oclean.com
2,3
Under middels
163 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra oclean.com
Thank you for your support of Oclean.
Svar fra oclean.com
Thank you for your support of Oclean.
No refunds allowed, broke after 2 weeks
I bought this product to discover that it is shipped from China so it does take a while to arrive. Then it stopped working, but would turn on randomly in the middle of the night (very fun to wake up to). Oclean confirmed that this was a 'known issue' and after a LOT of back and forth (they even asked me to record a video of the toothbrush 'not working' and send it to them) they eventually gave me a replacement, but it was a different model and color than what I had originally ordered. I asked if I could have the product I actually bought as a replacement, and they told me the color 'won't affect the use' so it is basically just as good. They never asked for the original back, meaning they produce junk and just replace it with more junk when it breaks. Very disappointed.
1. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra oclean.com
Dear Natalie,
Thank you for your review. We'll check it right away and address asap.
Svar fra oclean.com
Thank you for your support of Oclean!
Svar fra oclean.com
Thank you for your support of Oclean!
Svar fra oclean.com
Thank you for your support of Oclean!
The product quality is as high as any…
The product quality is as high as any other leading brand and the cleaning capabilities are superior as well.
24. juni 2023
Viszonylag hamar megjött a csomag…
Viszonylag hamar megjött a csomag Kínából, Magyarországra. DPD hozta, ahogy le van írva weboldalon, nem kellett semmi plusz költséget fizetnem.
28. mai 2023
Svar fra oclean.com
Thank you for your support of Oclean!
Perfeito para a saúde oral
Perfeito para a saúde oral. Já não necessito de usar fio dental nem palitos. Chegou em muito pouco tempo.
25. mai 2023
Svar fra oclean.com
Thank you for your support of Oclean!
As always excellent service!
As always excellent service!
The best product with fast delivery!
Thank you 🙏❤️
28. mai 2023
Svar fra oclean.com
Thank you for your support of Oclean!
Svar fra oclean.com
Dear Maria.
Thank you for your review.This is Oclean Store.
We have checked that your package was delivered on June 2 and have notified you via email
The toothbrush bristles DO NOT MOVE
The toothbrush bristles DO NOT MOVE.
Do not buy this terrible terrible product that is more complex than a manual toothbrush but in effect IS A MANUAL TOOTHBRUSH because the brushed is so UNDERPOWERED the toothbrush cannot possibly do a better job than a manual toothbrush that you actually move around. TERRIBLE!!!!!!!!!!!!!!!!!!
27. april 2023
Svar fra oclean.com
Dear Customer,
Thank you for your suggestion.
Sorry for the inconvenience.
Our products have a 2-year warranty, if you have any quality problems please contact service@oclean.com，we will be responsible to deal with them for you in time.
Everything was flawless.
23. april 2023
Oclean 👍…
L’expédition et la livraison du produit a été très rapide, la commande est soigneusement emballée. La brosse à dent quant à elle est identique au site internet,quand le brossage n’est pas suffisant elle propose de la prolonger en indiquant bien la zone sur laquelle insister. Pour l’instant je n’ai pas encore essayer toutes les options mon avis n’est pas suffisamment objectif, à voir dans le temps.
25. april 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.