VERY DISSATISFIED CUSTOMER. OCCRE REQUEST CODE: 6081. The worst experience of customer service I’ve EVER had with ANY company (Model or otherwise) from ANY part of the world. Multiple part... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having purchased a model from the above company everything was OK Until I requested some spare parts. The order was approximately 20/3/2026. From then onwards all I have received is excuses after exc... Vis mer
Selskapet har svart
Compre el beagle con velas. Faltan cáncamos, alambre de 1mm insuficiente, faltan anillas para las velas, otros materiales muy escasos. Instrucciones con fallos, mala indicación del lugar donde anudar... Vis mer
Baue im Moment die Endurance. Super Modell. Zwei Teile kaputt gegangen ( meine eigene Schuld) Habe Anstandslos diese Teile kostenlos von OcCre erhalten. Kaufe nur noch Modelle von OcCre. Eine Supe... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hace más de 24 años, en un pequeño garaje, surgió una idea. Un sueño. Cuando empezamos OcCre en el año 2000, queríamos construir algo más que un producto bonito y de calidad. Nuestro objetivo es crear grandes experiencias, recuerdos, anécdotas a través del modelismo. Crear una comunidad para ayudar a personas de todo el mundo a encontrar su lugar, su pasión, su motivación, su terapia. El modelismo es el medio que nos ayuda a ver el mundo con otros ojos. Para muchos, el modelismo es un simple hobby. Para nosotros, un sueño hecho realidad. Una gran familia.
Kontaktopplysninger
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Andre kikket også på
Er ontbraken 3 metalen onderdelen…
Er ontbraken 3 metalen onderdelen gemaild naar hen duidelijke uitleg omtrent bestellen. Gratis binnen een week geleverd. Top dat is pas service, dank u wel.
No Printed Instructions
OcCre are good quality kits that they used to supply with printed instructions.
Unfortunately they do not supply printed instruction for Diorama kits so you need to download them and then print if you can find them on their website.
If like me you prefer printed instructions rather than from a website as I do not have a computer in my shed were I need to build you use a great deal of ink and paper. Also means that unless you have access to the internet you cannot build their models.
I used to enjoy building Ochre models as they are good quality but it was far better when they supplied printed instructions.
I will use other models for alternative suppliers in future as they supply printed instructions.
They responded that they do supply a printed copy so I sent them an email only to be told the they do not supply written Instructions fro Diorama Kits and have not done so for many years.

Svar fra OcCre / Ocio Creativo
De lo mejor
Tuve un problema con una compra que realice en el Black Friday y tras contactar con ellos se han ofrecido a solucionar el problema sin dilación y con total diligencia. Son una referencia en su sector y esto solo se consigue siendo una empresa que da la cara en todo momento ante el cliente, ojalá todas fueran como Occre. Me alegro que no hayáis cambiado.

Svar fra OcCre / Ocio Creativo
Muy mejorable. Faltan materiales
Compre el beagle con velas. Faltan cáncamos, alambre de 1mm insuficiente, faltan anillas para las velas, otros materiales muy escasos. Instrucciones con fallos, mala indicación del lugar donde anudar los hilos en cubierta, videos malísimos, donde apenas muestran como realizar ciertos trabajos. No publican en su web las malas opiniones. Han subido el precio 50 euros en muy poco tiempo.
Envoi
Bonjour, commande fait le 14/08 toujours pas envoyer un peu long leur envoie.
Baue im Moment die Endurance
Baue im Moment die Endurance. Super Modell. Zwei Teile kaputt gegangen ( meine eigene Schuld) Habe Anstandslos diese Teile kostenlos von OcCre erhalten.
Kaufe nur noch Modelle von OcCre.
Eine Super Firma. Weiter so.
Nächste Modell wird der Schlepper Hercules.
La calidad deja que desear
He recibido mi maqueta del barco Montañés. Todos los cañones y bocas de cañón, además de los faroles de popa los hacen de fundición, no de latón torneado. Traen muchas rebabas, por lo que hay que trabajarlos a base de lima o lija. Antes eran de latón torneado, de mucha más calidad, Abaratan costes de producción en detrimento de la calidad, me han decepcionado
Ich baue zurzeit die Endeavour.
Ich baue zurzeit die Endeavour.
Die Baubeschreibung ist Top. Allerdings musste ich feststellen, dass die Übersetzung der Beschreibung nicht immer stimmt. Die Montagemaße stimmen mit den Maßen in den Plänen zum Teil nicht überein, sodass man ab und zu improvisieren muss.
Great quality kits Ulises 61001
Just finishing my OCCRE Ulises
I have to say that the quality is great with excellent laser cut ply.
In some areas ridiculous amount of spare wood (which is good) and parts. However, in one plank type was well short 12 lengths. I can only assume this was a simple error assembling the kit. However, Occre will send missing parts but it is a trifle slow but at the end of the day they do give good support.
This is quite an advanced model and it ia far from my first. I did find the instructions overall OK But some of the pictures didn't give the detail required. Fairly sure whoever wrote them got bored towards the end. For the mast (instruction 125) it just says to "attach it with parts shown". There is a lot of detail and the pictures very wuzzy even under high def. lighted magnifier. However not going to knock a star off as because as I say it is advanced and you always have to use your common sense and adapt as required.
Very very pleased.
bonjour dans le detail du montage pour…
bonjour dans le detail du montage pour ma part part rapport a d autre fabricant il manque les ref peintures
La atención post venta es genial
La atención post venta es genial. De lo mejor que he visto tanto en la web como en comercios presenciales. Eso te da confianza a seguir comprando porque no te dejan en "gallumbos".
Great models with good company support
A great company with some excellent models. I recently received a new kit, but half of it was missing. I order a large number of replacement parts and these were dispatched with ease. The 'Contact Us' form on the OcCre website was not working, so it was a bit of a challenge to confirm this, but all is now good
OcCre nunca decepciona
OcCre nunca decepciona. La empresa cuenta con personal muy serio y atento. Productos de gran calidad. Muy recomendable.

Svar fra OcCre / Ocio Creativo
Bonjour
Bonjour, je viens de recevoir le kit " socle locomotive ",dans le kit je n’ai pas la petite plaque marquée : IS PACIFIQUE BR 18. POURQUOI?

Svar fra OcCre / Ocio Creativo
Una empresa muy seria con buenos…
Una empresa muy seria con buenos productos y un gran servicio.
A very serious company with good products and great service.

Svar fra OcCre / Ocio Creativo
Gorgeous kits and amazing customer service
I'm a big fan of the B type bus and I absolutely love Occre's model. This is the first kit I've tackled in about 25 years and I've nearly finished it. I messed up a bit with some of the self adhesive signs and I must say Occre's customer service is absolutely superb!!! I'm in the UK and received replacements in the post by filling out their online form.

Svar fra OcCre / Ocio Creativo
Oblige de prendre un kit alors que…
Oblige de prendre un kit alors que certaines couleurs je n'en avais pas besoin mais les autre seules pas dispots

Svar fra OcCre / Ocio Creativo
Very good service !
Very good service !! I ordered the Pack 1 Montanes and there was a mix-up in the delivery . I took contact with Ocre and they solved the problem immediatly !! I am very satisfied with Ocre and will buy more produts from them in the future !! From me 5 stars !!

Svar fra OcCre / Ocio Creativo
This looks like a very nice model
This looks like a very nice model. I am looking forward to building it.
It has very good quality parts and instructions. Thank You.

Svar fra OcCre / Ocio Creativo
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