THIS COMPANY GIVES A AMAZON VOUCHER FOR LEAVING A POSITIVE REVIEW so most of these reviews are most probably biased. Poor customer service. Lack of package knowledge. They will push hard to... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Cold calling my business and asking me personal questions. When questioned the girl carried on reading from her script. Very very pushy, kept asking me which company I was using for my payments, I d... Vis mer
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Can’t fault these guys at all, everything was done within the timeframe we were promised, the terminals are way more advanced then the ones we had, even our customers seem to think we look a lot more... Vis mer
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Excellent service provided by Carl Dunn 👍 He sorted it all out beginning to end. 💰💰 good rates given. Kept us updated until it was sorted and delivered. Simple plug and go card machine . Definitel... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are passionate about payments and SME’s, this is why we work with small to medium size businesses to accept card payments. We are disrupting the market and challenging the big banks and ISO’s with our core values, HONESTY, TRANSPARENCY and FAIRNESS. We are here to change the market for the better.
Kontaktopplysninger
Jansel House, LU2 7XH, Luton, Storbritannia
- 020 3924 0381
- hello@novopay.uk
- novopay.uk
3,8
Bra
219 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service.
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Gompa, thank you for taking the time to leave a review.
Very good service would recommend
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for the 5-star review, Lucas.
Good experience with Lateef Ahmad from…
Good experience with Lateef Ahmad from novopay.There were a few issues with my change from another company, but he was great and helped me deal with it with no problem.Very helpful
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
I appreciate you taking the time to leave such a wonderful review, Abbie. We are glad that Lateef was able to help you with the issues and that you had a good experience. Thanks again for choosing Novopay.
great experience
amazing customer service - definitely recommend to others
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for taking the time to review us, Rania. Thank you for choosing Novopay.
Svar fra Novopay
Hi James, thank you for leaving a review.
The customer service was brilliant
The customer service was brilliant, super friendly, and overall made my experience a lot more enjoyable
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for an awesome review, Daniel. We are delighted to hear that you've had amazing service and that you enjoyed the experience.
Card Terminal
I received a really good polite response with Novopay staff which were great thank you again for your help definitely recommend to others
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Abdul Alim,
Thank you for your kind words! We're delighted to hear that you received a good and polite response from our Novopay staff. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out.
Best Regards,
Novopay
Very good service
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for the 5-star review, Nasifah.
Quick and easy
Amazing service, quick and easy, would use again :)
Sarah
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for taking time to leave a review, Sarah.
Amazing customer service
Novopay is a very supportive company, the service provided is outstanding
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Salma, it's good to hear that you received outstanding service. Thank you for choosing Novopay and leaving a 5-star review.
Terminals are very easy to use
Really supportive team and Novopay provides excellent customer service.
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Sadiya, thank you so much for the review. Thank you for choosing Novopay.
Great Terminals
The terminals provided by Novopay are very fast and easy to use. The customer service received from the company is amazing! They are very supportive and help immediately. Great company, unbeatable prices!
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for an amazing review, Zabir. We are glad to hear that you liked our product and the service provided. Thank you for choosing Novopay.
Great service very friendly staff…
Great service very friendly staff highly recommend
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Mashud, Thank you for taking time to leave a review and for choosing Novopay.
Professional service as always.
23. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for the 5-star review, Fozlur.
The product that I purchased from…
The product that I purchased from Novapay is perfect for my small business. Customer service is excellent at communicating and easy to contact (I didn't have to wait for hours like with other providers).
I would definitely recommend. 5 stars!
22. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Atif, Thank you for leaving a 5-star review. It is wonderful to hear that you liked our service and that you would recommend us. Thank you for choosing Novopay.
Excellent service by Mr.Foyez
Excellent service by Mr.Foyez. We highly recommend novopay and appreciate their on time service.
Thank you and wish all the luck for you people.
18. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Hannah, thank you so much for your feedback and for taking the time to share your experience. We're delighted to hear that Foyez was able to provide you with the service you needed on time. Thank you for choosing Novopay.
Really happy with the service from…
Really happy with the service from start to finish, Mo was clear and precise, our machine came in a couple of days, thanks for getting this sorted!
6. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi, we are pleased to hear that you are happy with the service. Thank you for taking time to leave a 5-star review & for choosing Novopay.
Cannot recommend Ian fife enough!
Fantastic service saved money 30% and he even got me money back I was owed from worlds at overcharging me! Got a new fantastic machine with seperate pad for customers which in the current covid situation I think is fantastic! Can’t recommend Ian fife enough he even came in and fitted machine and showed me how to work it, now that is real customer service! 👍👍👍
1. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Katrina, thank you for taking the time to leave a review. We're delighted to hear that we've managed to save you 30% and glad that you liked the machine and the outstanding service provided by Ian Fyfe. Welcome to Novopay.
Fantastic and easy service
Fantastic and easy service. Great aftercare, would highly recommend.
17. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you Danny for taking the time to leave a review. We really appreciate your feedback. We are bound to provide an excellent standard of service to our customers. Thank you for choosing Novopay.
The team were exceptionally polite
The team were exceptionally polite, efficient and helpful throughout, I would highly recommend NovoPay
27. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Sadek, we're really glad to hear that our team were very helpful & polite. Thank you for your review.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.