Novation Anmeldelser 

Novation support - from customer service to tech - are top notch. Any product issues I've had have been solved by a simple email interaction, and they've supported me far beyond what should be expected as the original lifespan of my product - the Bass Station 2. Love this company and recommend them to everyone!

Delivery service was exceptional, Product quality as well.

Received what i ordered in perfect conditions

Refurb Novation Launchkey 61 arrived in double box and in perfect working condition. Ordering process was hassle free and item arrived in about a week.

I had an issue with the delivery provider (never received the package). The team at Novation immediately worked to correct the error and I received my purchase shortly thereafter. Great product quality too!

Gostaria de agradecer sinceramente à equipe da Novation pelo excelente atendimento e pelo suporte prestado.

fiquei muito satisfeito com todo o processo. A atenção, o profissionalismo e o compromisso em ajudar o cliente fizeram toda a diferença.

Sou muito feliz por fazer parte da família Novation. A qualidade dos produtos e o cuidado com os usuários mostram o quanto a marca valoriza seus clientes.

Muito obrigado por toda a ajuda. Que Deus abençoe toda a equipe, e continuem oferecendo esse atendimento de excelência que conquista a confiança de tantos músicos!

Good and easy to use and learn new things

Paid for the order but did not receive the package. It was never delivered. On the FedEx Tracking page, it shows its in Bryan, on the way since July 20. It has been more than 2 weeks and still there has been no development whatsoever. Greatly disappointed with the delivery service and zero follow up from Novation regarding the delivery.

safe, and fast send out, good service, good prizes, info update !

Prompt and polite response. Super helpful with enquiries. Excellent service.

Desde la compra hasta la entrega del producto fue muy rápido y muy claro me encanta

Very smooth. No issues at all

fast delivery, clear instructions, quality product, seamless integration with Ableton

Launch Control 3 is a great extension to my LaunchKey 4 sitting above the Launchkey encoders without taking up much space.

Service and delivery was good. Only minor hiccup was that order confirmation email suggested Launch Control wasn't in stock when it was which caused a bit of confusion but quickly resolved by email to support.

It's Amazing ! Working great ! Great product amazing service !

Straightforward, easy to use web shop with prompt shipping

I like the product I bought the only thing that annoyed Me a tad was navigating through Novation website, It took Me a while too log in & actually download what I needed for My keyboard too work in My Logic Pro but I eventually got there, As I say the product is cool, I now need too figure out if the pads still light up on the drum setting for Logic, They still work fine, It just mashes My brain up not seeing them light up & change color as I'm creating My drum tracks, I need too learn more on how the keys operate within Logic but as it is atm I can lay tracks, If I learned More about the operation of the product, It might make workflow a little quicker

Even with a shipment delay, the support was nice and very good.

Product also seems pretty.

I am very happy with this purchase. I will take in count for next ones!!