When I unboxed the shoes that I had ordered, it was clear that they had been previously worn. This was disappointing, as I was expecting new shoes. I sent pictures to the company, and they were very... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I don't know if my last review was accepted . I loved the boots until they ripped inside of the left shoe underneath the seam . Customer service offered partial refund which I accepted but would of ra... Vis mer
Selskapet har svart
Needed ordering their product through Amazon and Amazon failed them by sending me a pair of used boots. After contacting them Nortiv8 sent me a brand new pair at no cost. So far the boots are very rel... Vis mer
Selskapet har svart
Soooo, I've been ordering Bruno Marc boots for some years now and the quality has always been good. I've had the brown ones twice, the black ones before, I have the winter ones and lately I've been ge... Vis mer
Selskapet har svart
4,4
Enestående
43 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service great reason for 4…
Customer service great reason for 4 stars was the warranty was not explained at purchase had I known I would have requested warranty earlier but overall great support
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Julissa G,
Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience with our customer service team and appreciated the support you received.
We also appreciate your comments regarding the warranty information. Feedback like yours helps us understand where we can improve and provide a clearer experience for our customers.
Thank you for choosing us. We hope to serve you again in the future.
servicios buenas para mejores cliente
pues tienen buen producto y la atencion al cliente es excelente
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Jose M. Cel,
Thank you very much for your kind words. We truly appreciate you taking the time to share your experience with us.
We're delighted to hear that you're happy with the quality of our products and that our customer service met your expectations. Your feedback motivates us to continue providing the best possible products and service to all of our customers.
Thank you for choosing us. We look forward to serving you again in the future.
Exchange made easy
I needed to exchange my boots for a different size. The customer service agent was extremely prompt in responding, and guided me through the process with ease. Much appreciated.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hello Sid,
Thank you for the generous words. Our customer support team is delighted to assist you with your needs. It’s great to see you had a positive experience with our team.
Great Customer Service
Great customer service! I was helped by AllyChen who provided attentive service after my shoes were not performing as expected. Really appreciate the prompt responsiveness and follow ups!
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi TK,
Thank you for taking the time to share your experience. We're delighted to hear that AllyChen was able to provide attentive support and follow up promptly to help resolve the issue with your shoes. Delivering responsive and caring customer service is always our priority, and we're glad we could make your experience a positive one.
Thank you for choosing us. We look forward to serving you again in the future.
Great costumer service
I initially really liked these shoes and found them comfortable for my work in healthcare, where I spend long hours on my feet. Unfortunately, I experienced an issue with the heel after wearing them for a short time, so I reached out to the company for help.
I was very impressed with how they handled the situation. Their customer service was friendly, responsive, and quick to resolve my concern. They arranged a replacement without making the process difficult, which I truly appreciated.
While I did have an issue with the original pair, the way the company responded gave me confidence in their commitment to their customers. I genuinely liked the shoes and am looking forward to receiving the replacement. I appreciate a company that stands behind its products and takes customer feedback seriously.
Thank you for the excellent customer service and for making the experience a positive one.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Paola Torres,
Thank you for your kind words. We're greatful for your feedback. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your shopping experience. We look forward to your next shopping encounter with us.
Fixed Amazons mistake!
Needed ordering their product through Amazon and Amazon failed them by sending me a pair of used boots. After contacting them Nortiv8 sent me a brand new pair at no cost. So far the boots are very reliable and comfortable!
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Kendall,
After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping. Thank you for choosing us.
Great customer service
When I unboxed the shoes that I had ordered, it was clear that they had been previously worn. This was disappointing, as I was expecting new shoes. I sent pictures to the company, and they were very quick to reply with an apology and have offered a full refund.
Despite appearing previously worn, the shoes are a great fit and feel very comfortable!
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hello Laura Garvey,
Thank you for the generous words. Our customer support team is delighted to assist you with your needs. It’s great to see you had a positive experience with our team.
Great customer service
Great customer service! Have several pairs of the Nortiv boots and have been very happy with them (usually buy Under Armour but pricey!). I tried these boots and like them very much, so I got another new pair, had an issue with them and customer care took care of it promptly! Sent me a new pair and even got to keep the other pair. Very comfortable boots and I’m on my feet all day and rough on boots, highly recommend boots. Thanks again John
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi John,
Thank you for your kind words. We're greatful for your feedback. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your shopping experience. We look forward to your next shopping encounter with us.
The material as well as the design…
The material as well as the design promotes comfortable and extended usage. Because of the fact that I ordered a wrong size, I am unable to comment in detail about the internal lining.
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hello there,
It is not everyday that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the styles and designs that we provide at NORTIV 8. We sincerely thank you for taking the time to share your thoughts with us.
Prompt and courteous support team
I was not satisfied with the advertised waterproof, boots I purchased. Upon reaching out to the company with my complaints they’re very promptly and courteously issued me a refund. The boots weren’t so great, but dealing with the company was.“ satisfied in Texas.
29. juli 2026
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Svar fra Nortiv8
Hi john bates,
After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping. Thank you for choosing us.
Customer service really makes it happen.
So , almost 3 months ago I bought this hiking boot. I immediately loved them. But after my very first hike on a trail that had no cliffs, steps, or anything (it was just a paved path for a majority) i noticed a metal notch had snapped off. I continued to wear them, just unable to fully lace them up. I gave them a 3 star, then a 4 just because of how good they still were. At the 90 day mark, I discovered that there was a warranty and I messaged them. They responded immediately and gave me a small refund. While they can't send me the part or a replacement shoe, the refund can go into a cobbler visit to have that metal notch replaced! The fact they responded and helped me after a fairly long waiting period, on my part, is amazing. I'm happy with my purchase even more so now.
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Brandon Michael Wade,
Thank you so much for taking the time to share your experience with us.
Your kind words about our customer service mean a lot to us. We always strive to support our customers and make sure they feel valued.
Thank you again for your support and for giving us the opportunity to make things right.
My experience didn’t start off too…
My experience didn’t start off too great at first. I received a pair of shoes that had clearly been used. But after reaching out to customer service, I soon realized it wasn’t the brands fault. Yet the brand took full accountability and offered me solutions. They were VERY quick to resolve this issue. And I appreciate that.
25. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Bethann Bucy,
After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping.
Thank you for choosing us.
They stand by their brand
Soooo, I've been ordering Bruno Marc boots for some years now and the quality has always been good. I've had the brown ones twice, the black ones before, I have the winter ones and lately I've been getting the wheat. I love the zipper on the side cause it just makes off and on so convenient. I did have an issue with the zipper on my last wheat pair, but after contacting customer care an explaining my problem they came with a great solution that worked out great. So I'll keep getting them, cause the stand by their brand..
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Manuel Colbert,
Taking the time to leave such a great review about our service, this has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you.
Unfortunately the shoes was to big and…
Unfortunately the shoes was to big and wasn’t able to try them at work. Luckily the return process was quick and the team responded at a timely manner. Can’t wait to get the correct size and try them on. Thanks agin for the easy and quick response. -Rob
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Eco Touch Carpet Cleaning & Mo,
After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping. Thank you for choosing us.
Great experience
Great experience! I received two pairs as a gift. Both pairs were great. The all swift was a little more narrow and I was able to return with the help of customer service very easily! I will continue to order from here!
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Ross Royal，
After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping.
Thank you for choosing us.
Fue algo muy fácil de comprar
Fue algo muy fácil de comprar
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hola, Javier Hernández:
Nos alegra sinceramente saber que has tenido una experiencia de compra positiva. Nuestra misión es ofrecer los mejores productos posibles, junto con un servicio rápido y atento. Opiniones como la tuya nos motivan a seguir elevando el nivel.
Great customer service
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi David Massry,
After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping. Thank you for choosing us.
Horrible boots wore them for a day and…
Horrible boots wore them for a day and completely destroyed my feet called customer service explained they said they could only refund 30%. I will not ever consider any of the products
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Dear Joshua,
We are truly sorry to hear about your unpleasant experience with our boots. We’re committed to improving our services and ensuring every customer has a positive experience.
Regarding your issue, we will contact you again to solve this issue for you.
We sincerely apologize for any inconvenience caused. Hope you can give us another chance to bring you a better experience.
Kind regards,
Nortiv 8 Customer Care Team
So far it’s been good
So far it’s been good. The size was too large. We had to send them back and pay postage. The new order should be right size. Wish they were on Amazon.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hi Ann Geddes,
We’re sincerely happy to hear that you had a positive shopping experience and purchase!
Our mission is to deliver the best products possible coupled with quick, supportive service.
Reviews like these drive us to keep raising the bar.
Excellent customer support with my return
My husband wears nortiv8 boots for work and they wear well. We have purchased them a number of times. Unfortunately this last time I ordered the wrong style. Customer support was very helpful with my return and answered all my questions.
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nortiv8
Hello R N,
Thank you for the generous words.
Our customer support team is delighted to assist you with your needs.
It’s great to see you had a positive experience with our team.
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