Visit noa because because i train a lot and bad muscle pain after 3 visits paim gone friendly nice guy and knows what hes doing
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
So disappointing! I purchased a Venice bed frame that included ‘free delivery’. 3 days later an email came out indicating I needed to pay for delivery fees 260 CAD +Tax. Felt like a scam! I req... Vis mer
Selskapet har svart
Spent £1500 on the pacific modular - it does look good on the surface, but it’s the most uncomfortable and rock hard sofa I’ve ever had. Shoddily made, cheap material, wooden frame sticks into you wh... Vis mer
I ordered the Oksana bed in Cream and it’s not even close to cream. It is definitely a light grey colour. I’m so disappointed. They should have this changed on their site because now I am seeing rev... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Affordable, functional and stylish furniture at exceptional prices delivered to your home for free with easy returns. Shop now!
Kontaktopplysninger
Storbritannia
- support@noahome.com
- noahome.com
2,5
Under middels
710 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The mattress has no actual warranty
We found the mattress comfortable, but two of the handles ripped away when the mattress was being put into place; one handle ripped when lifted by my wife, who's 5'2" and 50kg. Noa said by email that they'd replace the mattress, but then changed their mind and now say they won't.
If there's a fault with the mattress they won't repair or replace it, so buy something else that comes with a proper warranty.
UPDATE IN RESPONSE TO REPLY FROM NOA: That's nonsense as you know, and that you would make up this silly story to try to save money at my expense is insulting. Firstly, there's no way you could tell that the handle was attached sufficiently strongly by looking at a photo of it *after* it's torn away. Secondly, as you know, the handle tore when being held by my wife, who is 5'2" and 50 kg. If someone of her strength is too powerful to hold the mattress by the handle then who are they made for? Only small children? What a disgraceful company.
9. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi there Nicholas,
Thank you so much for your feedback and we're so sorry to learn that you're experiencing issues with the handles on your new mattress.
In further reviewing the photo provided to our team, we can confirm that the tear in the handle isn't a manufacturing defect but rather, a result of the way in which the item was used / handled - in other words, the handle may have teared on the corner if too much pressure and / or pull was applied while moving the mattress.
For this reason, the issue described isn't covered under warranty and therefore, we're unable to proceed with replacing your mattress for a new one.
That being said, in an effort to ensure your satisfaction, we provided you with two options to choose from to help resolve the issue at hand.
Please don't hesitate to reach out to our team for further assistance, we're always happy to help :)
Returned the Noa mattress for a refund…
Returned the Noa mattress for a refund under the 120 night free trial after 1 month use.. Returned 2 weeks ago today on 22/02/2023 and after many emails was told would take 7 business days to refund..yesterday (Tuesday) was told except refund to be processed by end of this week…then informed that once processed it will take a further 2-14 business days to receive our money back!!,.. with the following statement.. (the refund process is entirely dependent on your financial institution)…this sounds like an excuse in advance to me!..please bear this in mind if returning a mattress and expecting your money back quickly…will keep this post updated if and when we finally receive our refund
8. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi there Luke,
Thank you so much for sharing your feedback and we're so sorry for any troubles caused. Kindly note that once a mattress has been successfully returned, refunds are typically processed within 5-7 business days. Once processed, the refund is effective immediately on our end. That being said, certain financial institutions require specific transactional processing delays, which are entirely separate from Noa Home, and outside of our control. It doesn't however mean that there will be additional delays to your refund - our team is simply letting you know that your financial institution may or may not process the refund immediately. We hope this helps clarify any misunderstanding.
Best Mattress
There is so many mattress in the market but I am glad that I chose NOA. The mattress is extremely comfortable and was promptly delivered after ordering.
30. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Joshua,
Thank you so much for sharing your positive review, we're thrilled that you chose Noa for your sleep needs, and are enjoying the comfort and support your new mattress has to offer!
The Noa mattress, King
Easy to order online. Love the mattress, well made and very comfortable. Good value for money. Good communication from Noa home and the delivery company, arrived within the time advised. Enjoying having a good sleep every night. Purchased Nov 2022.
25. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Janet,
We truly appreciate your feedback and couldn't be happier to know that you enjoyed shopping with us, and are loving your new mattress.
Wishing you many more happy zzz's!
Bought a Noa mattress and down pillow…
Bought a Noa mattress and down pillow (medium). Mattress was good, medium-firm softness (felt like 6-7 on scale of 10) and my child (4' female) loved it.
Down pillow wasn't so good and was uncomfortably soft and thin, didn't support my neck well (6' male) and I had to give it to my kids to avoid a stiff and pain neck. Sent customer service an enquiry about the pillow thickness specs but didn't get a confirmation as there wasn't a defined specs but only density (go calculate yourself) - not impressed and won't recommend the pillow to anyone.
24. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi there Yi Jie,
Thank you so much for your candid feedback and we're truly sorry to hear that you're unhappy with your new pillows.
We proudly offer our down alternative pillows in three density options (soft, medium, firm) for our customers to choose from, based on their preferences and needs. We also ensure to provide detailed information regarding the pillows features and characteristics, most importantly the density measurement in gsm, which is standard for the bedding industry. This allows our customers to determine which density is best suited for them prior to placing their order.
Despite our best efforts to include as much information as possible on our website, we appreciate that firmness and density levels are experienced differently by our customers, and may vary based on user's weight, height, sleeping position and overall sleep preferences.
I purchased a king size luxe mattress…
I purchased a king size luxe mattress and cream Osaka bed. The fabric used to upholster the bed is definitely not cream, it’s light grey which is very disappointing. The customer service is not helpful, they did not offer me to solutions to rectify the situation. Now
21. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi there Natalie,
Thank you so much for sharing your feedback regarding your new bed frame.
Kindly note that we currently offer free fabric swatches to all of our customers, to ensure they're fully content with the colour and fabric used on our upholstered products. We're truly sorry if you didn't order a set prior to placing your order with us.
Similarly to most online retailers, we're unable to guarantee that the monitor used while shopping on our website will portray the colours of our products accurately, as variances may exist between different display monitors and / or devices. Additionally, the colour of any of our products may vary depending on the type and amount of lighting it's exposed to in the customer's home.
We hope this helps clarify any misunderstanding, and can assure you that our team did its very best to assist you with your concerns.
I will not recommended any of their…
I will not recommended any of their products. Clearly they only entertain customers who can help with advertising. We ordered the flow sofa and they sent me a broken one. We reached out to their customer service and it's like talking to a wall and not giving any solution. It's been 4 davs now and no help from their customer service. Just taking money from consumers and then leave us with no help after sales!!!
Just now I left a comment to their Instagram and got deleted to hide the negative reviews!!! Terrible service!!!
Update 23rd Feb: @Noa why do you expect that I’m satisfied and happy? Your customer service Cristina and Thyna are useless! They both insisted to keep the sofa and just replace the broken leg! The quality has been compromised and Cristina even asked me to install the broken leg myself!! We bought a furniture that supposed to be hassle free but gave us an additional job and headaches!!! Highly NOT recommended!
18. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Gisselle,
Thank you so much for your feedback and we're truly sorry that you feel our team hasn't been helpful.
We can assure you that we've been doing our very best to provide you with suitable resolutions to compensate you for the inconveniences caused by the damaged leg on your new sofa.
We truly believed you were satisfied with the proposed offer however, a member of our team will be in touch with you shortly to confirm how we can make this right for you - your complete satisfaction is of the utmost importance to us, and we want you to be happy with your purchase.
LOVE my NOA Home Bed
Took a leap and ordered my bed online with NOA Home based on large part due to wonderful reviews and I have to say I’m not disappointed. Love the style and durability of the bed and found it pretty straightforward to assemble in fact I did it myself.
The only reason for a 4 star rather than 5 star review is the length of time it took to get to me and I do take into consideration supply chain issues and time of year( - it was just before Christmas, but I wish I had known it would arrive further outside the window they had given of 10 business days. I still would have ordered I just wouldn’t have been constantly anticipating.
Having said that I am very pleased with the bed itself and for see enjoying it for many years to come!
21. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Kate,
Thank you so much for sharing your feedback and for trusting us with your home furnishing needs.
We're so happy to know that you're loving your new bed frame, as well as your overall experience with us.
We certainly hope to have the pleasure of serving you again in the future :)
Excellence and Substainably Crafted for Beauty Sleep
Product quality is excellence and beautifully designed. The entire process was substainably considered and environmentally friendly. My smartphone sleep score had improved from 49 to (65 to 80); over the last few months; and I am happy with the mattress performance. No more stiff back or awkward lumbar spasm. Recommended for entry user.
19. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Keith,
We're absolutely thrilled that you're enjoying the quality, design and support your new mattress has to offer! Thank you so much for sharing.
Wishing you many more happy zzz's
5 stars all the way
5 stars all the way. We have eaten breakfast, lunch and dinner here today and have not been disappointed. The staff are attentive, the food is the best I have eaten in a long time and the the drinks are spot on!! Try the steak, it's excellent.
18. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Fiona,
We're thrilled that you enjoyed your dining experience however, we believe you may have left your positive feedback for the wrong business :)
We certainly hope to be able to serve you in the future, and provide with you an equally exceptional shopping experience!
Tout a mal commencé et lorsque nos…
Tout a mal commencé et lorsque nos meubles sont finalement arrivés, une partie n'était pas de la couleur que nous avions commandée, nous les avons immédiatement contactés et ils ont dit que c'était l'entreprise de transport, ce qui n'était pas vrai, nous avons dû attendre deux semaines de plus pour recevoir l'autre partie alors que l'erreur était la leur.
Les cinq étoiles sur leur site web sont fausses, il suffit de faire une recherche plus approfondie pour se rendre compte que c'est de la mauvaise publicité.
28. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Bonjour Miguel,
Nous vous remercions de nous faire part de vos commentaires, et nous nous excusons de tout inconvénient causé par l'erreur lors de votre livraison.
Veuillez noter que la compagnie de transport avec laquelle nous travaillons pour livrer les commandes à nos clients est aussi responsable de l'entreposage de nos produits et de la préparation des commandes avant la livraison. Nous pouvons vous assurer que l'erreur n'était qu'une simple faute humaine, et nous avions tout fait afin d'assurer que le bon produit vous soit livré aussitôt que possible.
Nous pouvons aussi vous assurer que tout les commentaires sur notre site web, ainsi que ceux sur les sites tel que Trust Pilot, proviennent de nos clients, que ce soit des commentaires positifs ou négatifs. Nous tenons toujours à recevoir les commentaires de nos clients, puisque ceux-ci nous permettent de continuellement apporter des améliorations à notre gamme de produits, ainsi que les services que nous offrons.
HORRIBLE customer service. Purchase at your own risk
Have reached out multiple times for material samples, quick response and nearly two months later no sample. How can you trust this company when they can’t get the basics done. I don’t even want to know what my experience would be like if I actually purchased something
18. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi there, we're truly sorry to learn that you haven't yet received your set of fabric swatches. Please feel free to reach out to our support team and we'll be happy to have a new set shipped out right away!
Our fabric swatches are delivered at no charge via standard mail. As such, they don't have tracking details and may take longer than expected to arrive if there are delays within the local mail delivery service. That being said, you should have received them within 5-10 business days from ordering them.
3 seater Pacific Modular .
Ordered my sofa late January and was told the delivery company would email me end of Jan with a delivery slot, when that came and passed i got a bit spooked and looked at the reviews on Trustpilot which did nothing to ease my fears. Emailed Christine who apologised for the delay and offered a £50 discount and i told her i would wait until mid Feb and if i didnt hear i would cancel. 15th Feb received an email from the delivery company and this morning had my sofa delivered, material looks a lot better irf and it clips together with ease, very light so moving it around was no prob. Have to say its very unusual to be able to go from ordering a sofa to delivery in 3 weeks and i feel a lot of the complaints on here could be addressed by extending the delivery time on the web site and not over promising, will def order from Noah again and big shout out to Christine.
18. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Alan,
We truly appreciate your candid feedback regarding your recent experience with us.
We completely understand where you're coming from and are sorry for any delays surrounding the delivery of your order.
That said, we're happy to know that our team was able to assist you and most importantly, that you're now enjoying your beautiful new sofa!
Great mattress
Great website with product details for smooth ordering. Prompt delivery. Great product that is value for money.
23. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi there,
Thank you so much for your positive review, we're so glad that you enjoyed shopping with us!
Excellent Service n customer care…
Noa response to request is v fast when I purchased the mattress.
Similarly when I requested for a return of mattress, the request from them was promptly executed with clear instructions of what to do. 👍👍👍
14. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Cindy,
We're so happy to know that our team was able to serve you with your needs. We certainly hope to have the pleasure of serving you again in the future :)
Good buy
Fast delivery.
Prompt customer service assistance when needed.
Also, love the sofa i bought from NoaHome!
It gives off the modern look that’s trendy nowadays :)
14. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Nurul,
We couldn't be happier to know that you're loving your new sofa, and enjoyed shopping with us!
Thank you so much for sharing your review with the TrustPilot community!
Interface of buying and receiving of…
Interface of buying and receiving of mattress were very smooth. Bed are comfy
14. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Anthony,
Thank you so much for your positive feedback :)
Great quality and price point
I ordered a NOA King mattress and have been sleeping in it for 3 months - it has been amazing and comfortable, great especially at that price point. It is a quality mattress and I'm glad I chose to order from NOA.
13. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Megan,
We're thrilled that you've been enjoying your new Noa mattress, along with the comfort and support it has to offer.
Wishing you many more happy zzz's
I have purchased two sofas from Noa…
I have purchased two sofas from Noa home and I absolutely adore them.
I have the pacific and the flow.
They are both so comfortable and such a high quality.
Will highly recommend Noa home!
19. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi Katie,
Thank you so much for your review, we're thrilled that you're enjoying your Flow and Pacific modular sofas!
We certainly hope to have the pleasure of serving you again in the future. We appreciate your ongoing support :)
Fast shipping and excellent product…
The fast shipping and excellent product makes this company great. Our Siena rug is gorgeous and exactly as described. Thank you!
10. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Noa Home
Hi there,
Thank you so much for sharing your feedback regarding your pleasant experience with Noa Home. We're so happy that you're enjoying your beautiful new Siena rug, great choice!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.