The item I ordered arrived far too late even though I ordered more than a month ahead of when I would need it. However customer service did respond to my inquiries quickly whenever I asked about i... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Vis mer
They are defrauding customers. Though website says HK, they send delivery from US, which is ridiculous. There is no guaranteed delivery time. I ordered a medical equipment which I needed in one week... Vis mer
Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Vis mer
3,0
Middels
121 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 58 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was told that my credit card was…
I was told that my credit card was declined but it wasn't and i called to confirm that i would get my order and I did. I already recommended your store to another friend who was looking to purchase miracle fruit in hong kong.
27. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra NineLife Hong Kong
Dear Customer,
Thank you so much for the kind words and for recommending us to your friends. Your words made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)"
Regards,
Swapnil
Delivery Problems
Sadly the address I mentioned during the order was cut and so there were some issues when delivering the parcel!
Other than this, all was good!
Best regards
Stefan Hobi
19. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra NineLife Hong Kong
Hi Stefan,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
What’s with the lying?
My order keeps getting canceled upon ‘my request’, which is just not true. If for a reason you have to cancel my order (because it is out of stock or something). Just tell me, stop lying about it.
13. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra NineLife Hong Kong
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
Exactly as shown
It arrived in time and it’s exactly what I wanted.
7. juni 2023
Anmeldelse skrevet uten oppfordring
Helpful staff
Staff was helpful and response was prompt!
31. mai 2023
Anmeldelse skrevet uten oppfordring
Communication is on a timely manners!
1. mai 2023
Anmeldelse skrevet uten oppfordring
Reliable
Good value and timely if slow delivery.
No hassle
25. april 2023
Anmeldelse skrevet uten oppfordring
response is quick once I inquire
response is quick once I inquire, but the delivery took too long. The tracking system not too effective which makes buyer anxious of the delivery.
22. februar 2023
Anmeldelse skrevet uten oppfordring
Hot sauce purchase
On one side .. good shopping experience on the other the packing was not that good - as one of the bottles broke .. but that can happen unfortunatly
14. februar 2023
Anmeldelse skrevet uten oppfordring
fast delivery by DHL
fast delivery by DH, Packaging well no damaged for the salts.
4. januar 2023
Anmeldelse skrevet uten oppfordring
Personal and fast responses to…
Personal and fast responses to questions
Updated regularly. Goods arrived quickly.
3. januar 2023
Anmeldelse skrevet uten oppfordring
Pretty quick response
19. desember 2022
Anmeldelse skrevet uten oppfordring
Timely delivery
Timely delivery. Product as described
13. november 2022
Anmeldelse skrevet uten oppfordring
The product came in a well packaged…
The product came in a well packaged cartoon box fully protected. There was also adequate notice about the delivery of the goods.
7. november 2022
Anmeldelse skrevet uten oppfordring
Great turkey broth
Product was great and was sent to Hong Kong.
20. oktober 2022
Anmeldelse skrevet uten oppfordring
The shipping takes too long and the…
The shipping takes too long and the order was broken up into separate shipments.I would only recommend IF you have the time and patience to wait for your items.
31. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra NineLife Hong Kong
Hi Virginia,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance
Regards,
Swapnil
Good
Good customer service, but the shipment took too long (the purchased product was missing)
31. oktober 2022
Anmeldelse skrevet uten oppfordring
Good product
The 2nd customer service officer was really great helpful and customer oriented than the 1st officer. Without her help, I don’t think I will purchase from your shop.
Meanwhile, I tried the products and its germination rate is goood.
1. oktober 2022
Anmeldelse skrevet uten oppfordring
Abdominal hernia belt
Prompt delivery and product is as claimed in ad.
13. oktober 2022
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.