Excellent experience in the Naylors Nantwich store with Joanna, she is a credit to your store. She recommended different styles, ensured it was the perfect fit, made sure it was safe and comfortable,... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Joanna at the Nantwich store was so helpful when we went to get a new riding hat for my little girl. She was lovely, patient and really good with her, taking the time to make sure the hat fitted corre... Vis mer
Selskapet har svart
It was another successful shopping trip to Naylors, thanks to the expert help from Joanna. She kindly helped refit the body protector that I bought my daughter on a previous visit and we came away wit... Vis mer
Selskapet har svart
We visited the Nantwich store today to look at the possibility of my daughter buying the new le mieux riding hat. We were served by Joanna. She fitted the hat, showed her how to adjust it and also... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Naylors - Nantwich
Skrevet av virksomheten
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareKontaktopplysninger
Botterley Court, Nantwich Road, CW6 9GT, Wardle, Storbritannia
- 01829 262677
4,9
Enestående
490 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Joanna at the Nantwich store was so…
Joanna at the Nantwich store was so helpful when we went to get a new riding hat for my little girl. She was lovely, patient and really good with her, taking the time to make sure the hat fitted correctly.
10. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for taking the time to leave your review.
It is wonderful to hear the Joanna at our Nantwich store was helpful to you in finding a riding for your daughter. We always strive in providing the best customer care and service to our customer when shopping with and it is amazing to know that Joanne provided this service to you.
We hope that you will visit us in store again soon.
Kind regards
Naylors Customer Care Team.
Excellent experience in the Naylors…
Excellent experience in the Naylors Nantwich store with Joanna, she is a credit to your store. She recommended different styles, ensured it was the perfect fit, made sure it was safe and comfortable, took time to advise me and let me take time ensuring I felt the best in the riding hat I purchased. She was friendly, approachable, offered help as I walked in and I found the experience excellent!
16. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
We are glad you enjoyed your experience during your recent visit to our Nantwich store.
It is wonderful to hear that Joanna made your purchase of safety gear so pleasant and thorough. Ensuring that you found the right style, a comfortable fit, and felt entirely confident in your choice is always our main goal.
We appreciate your kind words about the service you received from Joanna. Thank you very much for taking the time to share your positive feedback with us, and we look forward to welcoming you back again soon.
Kind regards
Naylors Customer Care Team.
Joanna was incredibly helpful and…
Joanna was incredibly helpful and friendly, nothing was too much trouble. We got everything we came for
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
We appreciate you taking the time to review your recent experience within our Nantwich store and particularly the interaction with Joanna.
We will ensure your review is passed onto the store management and Joanna and we hope to see you again in the future.
Kind Regards
Naylors Customer Care.
Ella joanna and meg were all helpful…
Ella joanna and meg were all helpful today with our rug and feed purchase! very friendly and welcoming. what a fab team!
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you so much for your kind words regarding your visit to our Nantwich store.
Our colleagues are always happy to pass on their knowledge and experience and we are thrilled that Ella, Joanne and Meg were able to assist you.
Positive feedback is really appreciated and your comments will be passed on to the store's management team.
We do hope to see you in store again soon.
Kind regards,
Naylors Customer Care Team
Thanks Jamie
Went into the Nantwich store today and had lovely customer service from Jamie and offered to help load our feed and bedding into the car! Always feel welcome at Naylors! Thank you
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
We are happy to hear about your positive experience at our Nantwich store!
It's great to know that our team provided such helpful service. We always aim to provide the best customer service to all our customers.
Thank you for leaving such a lovely review.
Kind regards
Naylors Customer Care Team
Amazing service and guidance today by…
Amazing service and guidance today by Joanna when buying a new hat. Explained everything to us clearly.
Lovely lady and an asset to the store.
Thank you Joanna
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for sharing your review.
It is fabulous to know that Joanna was able to share her experience and guidance with you when fitting your new hat at our Nantwich store. Your feedback is very important to us and we hope that we can be of assistance again.
Kind regards
Naylors Customer Care
Another successful shopping trip!
It was another successful shopping trip to Naylors, thanks to the expert help from Joanna. She kindly helped refit the body protector that I bought my daughter on a previous visit and we came away with exactly what we came in for. It's the personal touch and expertise that really makes Naylors the right place to go for equestrian clothing.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
It is amazing to hear of your recent experience with Joanna when shopping at our Nantwich store.
Within our store we like to provide a range of options to our customers so the best fit and style can be provided. It is great to know that Joanna was able to assist you in finding a suitable body protector. We hope to see you in store again soon.
Kind regards
Naylors Customer Care
Saffron was lovely and great help…
Saffron was lovely and great help amazing store
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for leaving your review.
We are pleased to hear that Saffron was able to assist you with your visit to our Nantwich store. As a company we strive in providing the best customer care to all of our customers online and in store.
We look forward to being able to continue this service in the future.
Kind regards
Naylors Customer Care
We had an excellent experience with…Joanna
We had an excellent experience with Joanna, she was very kind and made great suggestions. All the staff were equally nice and helpful and had a great experience
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for taking the time to share your recent shopping experience with us.
It is truly wonderful to understand that Joanna was able to help you whilst shopping in our Nantwich store. We look forward to being able to continue this level of service in store in the future.
Kind regards
Naylors Customer Care
Absolutely terrible (telephone)…
Absolutely terrible (telephone) customer service. They really don't give a toss! Avoid like the plague, would be my advice.
My wife placed and order to collect. Receipt stated pick up from 14th, so visited on 15th to be sure. No sign of the order.
Despite having travelled 50 mules our of our way, customer service was cold, uncaring and abrupt. Refused to post on to our home in Finland. Even refused to forward to Manchester! Just a stonewall, and thats despite spending £500+
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for sharing your feedback.
We are truly disappointed to understand of the experience that you have received on the phone. We strive in providing the best customer care to all of our customers online and in store.
To allow us to investigate the matter further we have reached out to you via Trustpilot to receive your contact details. Once the team have received your details we will reach out to you to investigate this further.
Kind regards
Naylors Customer Care Team.
We came in to find a new hat and some…
We came in to find a new hat and some boots and a member of staff named Meg helped us with both fittings. She was so lovely and very helpful. Great service, thank you
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for taking the time to leave your review regarding your recent visit to our Nantwich store.
We're so happy to hear that Meg provided such wonderful assistance with your hat and boot fittings. We truly appreciate your kind words about the great service you received, we look forward to seeing you in store again soon.
Kind regards,
Naylors Customer Care Team.
What a lovely experience
What a lovely experience! The lady welcomed us in (Megan?) and was super friendly, then Joanna went out of her way to be helpful with our search for waterproofs. We’ll be back for definite. Thank you 🤩
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for taking the time to share your review regarding your recent experience.
We are happy to hear that our team members were friendly and went above and beyond to assist you with your search.
We look forward to welcoming you back again soon.
Kind regards
Naylors Customer Care Team
What a lovely shop !
What a lovely shop !!
If you're looking for anything equine, you'll probably find it here.
And even if not, their stock of clothes is fabulous.
Nice staff, great shop. We'll be back.
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for your kind words regarding your recent visit to our Nantwich store.
We are very happy to know that our range of products was sufficient for your needs and that our staff were able to assist you.
We hope to see you in store again soon.
Kind regards,
Naylors Customer Care Team
I went into Naylors to purchase some waterproof clothing …
I went into Naylors to purchase some clothing but was a little bit unsure what to get. A member of staff named Meg was so helpful, she showed me a wide range of things to help me get exactly what I needed. I would highly recommend
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
We're so glad to hear Meg provided such helpful assistance during your visit to our Nantwich store. We appreciate you sharing your positive experience and kind words.
We look forward to welcoming you back again soon!
Kind regards
Naylors Customer Care Team.
Visited one day last week for some new…
Visited one day last week for some new boots, was served by a lovely girl Meg she really helped me with choosing the correct boot! Super happy with my experience :)
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for your wonderful review following your recent visit to our Nantwich store.
We are pleased to hear that Meg provided excellent assistance in helping you choose the perfect pair of boots. We appreciate your kind words and hope you enjoy your new purchase!
Kind regards
Naylors Customer Care Team.
Joanna was so helpful
Joanna was so helpful! lovely experience and very friendly. After waiting years I finally bought a new pair of boots!
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for leaving your review about our Nantwich store.
We are pleased to hear that when you visited the store you found a pair of boots suitable for yourself with the help from Joanna. All the feedback we received is highly valued and we hope that we can continue to be of service to you.
Kind regards
Naylors Customer Care Team.
We keep coming back to Naylors…
We keep coming back to Naylors Nantwich, good range and competitive prices. Joanna helped us with a hat fitting, she gave us lots of good advice and showed my daughter how it should fit and why. Was very kind and no pressure to purchase, just wanted to ensure we were happy. Excellent and will keep returning
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
It is truly amazing to hear that Joanna at our Nantwich store was able to assist you in fitting a new riding hat and shared her knowledge with you. Your review is important to us and we appreciate you sharing this with us.
We look forward to see you returning to our Nantwich store in the future.
Kind regards
Naylors Customer Care Team.
We have been to the store a few times…
We have been to the store a few times over the last month, getting things for my daughter starting Reaseheath,and been seen to by Joanna. She has been fabulous every time, very attentive and informative. Would 100% recommend Naylors Nantwich and hope you are lucky enough to get Joanna x
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for taking the time to share your recent experience shopping with us at our Nantwich store.
We are absolutely delighted to hear about your wonderful experiences with us, especially as you prepared for your daughter's college journey. We always aim to provide our customers with the best customer care and it is great to know that this has been the case from Joanna.
We look forward to seeing you both in store again.
Kind regards
Naylors Customer Care Team.
Top class service from Joanna today
Top class service from Joanna today. My friend went to buy a riding hat and she was brilliant helping her. I went for the ride and as always still come home with jodhpur's and a top!!!! Thank you for your help and time today Joanna!!! 😀
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for your kind words. Positive reviews really are appreciated your comments have been passed on to the store's management team.
We are thrilled that Joanna was able to assist your friend with her purchase and that you also found some products to buy.
We hope to see you in store again soon.
Kind regards,
Naylors Customer Care Team
Knowledgeable service
A huge thank you to Joanna, who was very thorough in fitting my 9 year old with riding boots and a riding hat for me. Very knowledgeable and would highly recommend Naylors for riding gear.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors - Nantwich
Thank you for your wonderful review following your visit to our Nantwich store. We are delighted to hear about your positive experience with Joanna, who provided excellent assistance in fitting your child with riding boots and a hat for yourself We appreciate your kind words and recommendation.
Kind Regards
Naylors Customer Care
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.