We took a team of members from Saddleworth & District pony club to see and learn about different bits and items of tack. This was in preparation for our area Horse & Pony Care competition. We were mad... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I don’t usually leave reviews but this coat is such good quality & value it deserves it! Fast delivery. Second purchase for myself after Granddaughter was delighted with hers! Don’t hesitate I’m s... Vis mer
Selskapet har svart
This was my first time using this company, but previous reviews hadn't mentioned any major problems, so I thought I'd try them. I started by using their live messaging facility, as I had a query ab... Vis mer
Selskapet har svart
I’m recently new to horse riding and with how much I’ve been enjoying it, I decided I’d take a trip to the Rochdale store to get my own gear. For starters as I walked into the store I was welcomed... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Naylors
Skrevet av virksomheten
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareKontaktopplysninger
OL11 5AT, Storbritannia
- 01706507555
- customer.services@naylors.com
- naylors.com
4,6
Enestående
3k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Naylors
It is amazing to know that you found the service provided to be excellent and quick. Your feedback is important to us and we do hope that we can continue to of assistance with your future purchases.
Only half of order received
Only half of order received. No communication from you regarding order.
12. april 2026
Svar fra Naylors
Thank you for taking the time to leave your review. I am sorry to hear that you have not yet received your full order. Please do contact our customer care team for them to investigate this further. You can contact the team by phone on 01706507555 or by email at customercare@naylors.com.
Felt delivery was slow and would…
Felt delivery was slow and would appreciate some communication for when it was sent out.
12. april 2026
Svar fra Naylors
We appreciate you taking the time to leave your review about the delivery communications of your recent purchase. Once an order has been despatched an email with the tracking information is sent to the email address that has been provided to us on the order. There can be occasion where this email bounces into spam folders rather than the direct inbox. If you would like our customer care team to look into this further please do contact us on 01706507555 or customercare@naylors.com we would be more than happy to look into this further for you.
This was so helpful for my riding
This was so helpful for my riding. I would recommend it anyone. Saffron was brilliant so friendly and explained really clearly what to do. She gave some great tips and advice. I will definitely be booking another session soon
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors
Thank you for leaving your review about your recent horse simulator session at our Nantwich store. We're pleased to hear that you enjoyed the session with Saffron and that you found her tips and advice to be useful. We look forward to seeing you in store for another session soon.
Friendly, knowledgeable staff
I’m recently new to horse riding and with how much I’ve been enjoying it, I decided I’d take a trip to the Rochdale store to get my own gear. For starters as I walked into the store I was welcomed with a warm hello. The store layout was fantastic and also clean!
I had a wander over to look at boots and then a very nice young lady named Sian came to help and after trying a few pairs on I got sorted with some lovely nice long moretta boots. I then had a wander over to the safety department, where she then measured me up and fitted a new hat.
She was helping me for over an hour and there was no rush or pressure, just fantastic customer service.
Thank you so much, very happy customer, I will be returning!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors
Thank you for taking the time to leave your review about your recent visit to our Rochdale Store. It is great to hear that Sian was able to assist you in finding a new pair of boots and riding hat. We look forward to seeing you in store again in the future.
I don’t usually leave reviews but this…
I don’t usually leave reviews but this coat is such good quality & value it deserves it!
Fast delivery. Second purchase for myself after Granddaughter was delighted with hers!
Don’t hesitate I’m sure you’ll love it it’s as good as more expensive ones!
4. april 2026
Svar fra Naylors
Your review means a lot to us and we're grateful you took the time to leave your positive feedback. It's amazing to know that you are pleased with the quality and value for your coat. We do hope that you will shop with us again soon and that we can be of service again.
Very good service
9. april 2026
Svar fra Naylors
Thank you for leaving your 5 star review. We're pleased to know that you a happy with the service that you have received and we do hope to continue to be of service.
Great communication and speedy delivery.
2. april 2026
Svar fra Naylors
We are pleased to hear that you received great communication along with a speedy delivery on your order.
Thank you for your review.
Competitive Pricing and Quick Delivery
This was my first time using this company, but previous reviews hadn't mentioned any major problems, so I thought I'd try them.
I started by using their live messaging facility, as I had a query about one of the products I intended to purchase. My query was answered quickly and efficiently.
The ordering process was quick and simple, and my package was dispatched the day after I ordered. It was delivered two days later. I will definitely use them again as long as their prices remain competitive.
To summarise, I ordered on a Wednesday afternoon, and the delivery was made on the Saturday morning.
9. april 2026
Svar fra Naylors
Thank you for taking the time to leave a lovely review.
Its great to hear that you found our live messaging useful and we was able to answer your query quickly and efficiently. Its also good to hear that you found the ordering process quick and simple and that your parcel was despatched and delivered quickly.
We hope we can be of assistance again in the future.
Svar fra Naylors
We are happy to hear that you found it easy to place a order and that your order was delivered quickly.
Thank you for leaving a review.
Great service
Great service, prompt delivery, brilliant rugs, all round super experience
7. april 2026
Svar fra Naylors
Thank you for your five star review.
We are pleased to hear that you received great service, prompt delivery and brilliant rugs.
We do hope we can be of assistance in the future.
Pony Club Learning
We took a team of members from Saddleworth & District pony club to see and learn about different bits and items of tack. This was in preparation for our area Horse & Pony Care competition. We were made to feel extremely welcome and our members learnt so much in a fantastic environment. Thank you Naylors
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naylors
Thank you for leaving the five star review.
We are pleased to hear that your team felt welcome and found the visit to our Rochdale store beneficial for the Horse & Pony Care competition preparation.
It's great to know our environment contributed to a fantastic learning experience for all your members.
Happy with items bought online
Happy with prompt delivery of my items. Good quality and good value for money.
1. april 2026
Svar fra Naylors
Its great to hear that the items were delivered promptly, and that you found them to be of good quality and value for money.
Thank you for taking the time to leave a review.
Quick delivery of a perfect coat.
8. april 2026
Svar fra Naylors
We are happy to hear that you received your coat quickly and that it was perfect.
Thank you for your positive feedback.
Excellent choice of products at a great…
Excellent choice of products at a great price.
Fast delivery
7. april 2026
Svar fra Naylors
Thank you for taking the time to leave a review. Its great to hear that you received a fast delivery and you feel we have a excellent choice of products at great prices. We do hope we can be of assistance again in the future.
Svar fra Naylors
Appreciate your feedback regarding your recent online order, we are happy to hear that you are happy with your purchase and the service received including a speedy delivery. We hope you will be a customer again in the future. Thank you for leaving a review.
Great quality service
31. mars 2026
Svar fra Naylors
Thank you for taking the time to leave a review, we are happy to hear you are happy with the quality of the products purchased and the service received. We hope to be of assistance in the future.
Very easy to order product on line and…
Very easy to order product on line and delivery was
Very rapid.
31. mars 2026
Svar fra Naylors
It is great to know that you found it easy to navigate our ordering process and that your order arrived quickly.
We appreciate all feedback and hope to be able to assist you again in the future
Hassle free process
I selected the product I needed it was in stock order process was straightforward delivered promptly.
6. april 2026
Svar fra Naylors
Thank you for taking the time to leave us a five star review.
We are happy to hear that you found the ordering process straightforward and the your order was received in a timely fashion.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.