Använt Natys blöjor till alla våra tre barn. Det finns något i dem som känns som mer mjukt än hos andra blöjor och därför fint att ta på barnen. Redan 2020 var blöjorna bra, men har på sistone förbätt... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Never had as many blow outs and leaks since trying these! Even sized up to no avail. For the premium price point regardless of what they’re made of I expect better.
Ich benutze die Windeln sehr gerne, gerade wegen der Nachhaltigkeit und weil kein Plastik an die Haut meines Kindes kommt. Man muss allerdings vorsichtig sein beim Wickeln, weil die Laschen schnell ma... Vis mer
Ho provato vari prodotti della linea femminile: ottima qualità, spedizione rapida anche se non subito tracciabile (ma ormai sono cliente già da 3-4 anni, e non mi preoccupo di controllare dove si trov... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Eco by Naty is the leading green diaper brand. We have come this far by constant drive for excellence and determination to make a real change. We are at the edge of the eco development, and determined be so in the future. Over the years we have invested millions of dollars in new, groundbreaking technology. Instead of locking our developments with patents, we leave them free for other companies to adopt if they would like to do so. We don’t mind that, we salute it! The more sustainable solutions there are on the market, the better.
Kontaktopplysninger
Swedenborgsgatan 20, 118 27, Stockholm, Sverige
- 08-644 96 96
- naty.com
3,9
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The subscripyion was not good
The subscripyion was not good, the 3 weeks order turnes into 4 so I was Rin out of diapers, I wrote many times but they just limit to say the order was on his way… it took like 10 days to arrive
18. mars 2025
Svar fra Eco by Naty
Hello Oihana!
Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.
The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.
However, I do see that your order is still within our delivery time frame of 5-7 business days.
Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new.
Best regards,
The Naty Team
The price of the postage & packaging
The price of the postage & packaging, I was expecting more for the price and these could have been packaged in a envelope which would have saved on the price of shipping and would save the use of all the wasteful packaging, I have since found a very similar product for £2.50 locally and the wipes themselves are much larger as we compared them in the shop.
10. mars 2025
Svar fra Eco by Naty
Hello Sara!
Thank you for your feedback. Rest assured that we forward all concerns to the management.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
Calidad de producto excelente y buen servicio
Gestión rápida y buen servicio. Llevo 2 años comprando y nunca he tenido problema. Estaría bien poder incluir productos sueltos cuando se tiene la suscripción periódica para poder tener también el descuento en estos, por ejemplo, toallitas.
3. mars 2025
False advertising for shipping times
Advertising same day shipped. Ordered at night 4 days ago and still not shipped.
Had to contact twice for customer service. Stated it’s shipped but isn’t registered as left. Say it won’t come for 5-7 days - don’t order if you need nappies.
17. mars 2025
Svar fra Eco by Naty
Hello Morgan!
Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.
The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.
Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new.
Best regards,
The Naty Team
I pannolini della Naty sono favolosi
I pannolini della Naty sono favolosi. Mai un arrossamento, neppure tenendo il pannolino tutta la notte. Li senti subito al tatto che sono cotonoso sulla pelle. Super super consigliato e congratulazioni alla Naty.
6. mars 2025
Great quality!
I love these diapers!! I have felt some bamboo diapers that were softer than these… but the quality on these is top notch. They hold the heavy night time pees and big blow out poos. I wish they were slightly softer but that’s just me being nitpicky. These diapers are great.
27. februar 2025
even more eco than expected!
great customer service, great products, arrived promptly, minimal pacakging, every product had better eco credentials than I even anticipated!
4. mars 2025
The diapers in bamboo are very bad.
The diapers in bamboo are very bad.
They don't absorb anything from my baby. For two days in a row my baby woke up completely wet
6. februar 2025
Good but recently started to leak
We love these nappies and have used them for a year but my baby has been waking up soaking and this morning when I had him on my him I felt a warm sensation and low and behold his leggings and my top were wet because the nappy had leaked
1. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Eco by Naty
Dear Niki,
Thank you for your feedback and we are sorry that you have had a negative experience with our nappies.
Leakage is most often caused by a bad fit. Babies come in all sizes and shapes, and it is unfortunately impossible to make a diaper that will suit them all. We encourage you to try another size. We do our best to give weight recommendations, but they might not be correct for your baby.
Diapers: Our Bamboo range is a bit wider than our Original range and also how the elastics are placed differs so hopefully one of the ranges will fit your baby's shape.
Pants: Our Bamboo range is a bit wider than our Original range so you can also try the other range.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Have a lovely day!
Unacceptable Customer Service – No Response for Two Weeks
I have had issues with the shipment of order #PL10357227. I sent two follow-up emails, but after two weeks, I still haven't received a response. Extremely disappointing.
12. februar 2025
Svar fra Eco by Naty
Hello Stefano,
Thank you for contacting us and I'm sorry you're having difficulties on your end
I actually responded to you twice when you emailed us on February 18 but it looks like my email was rejected so you were not able to read my response.
"Recipient server rejected email. User does not exist; recommend checking for typos. 550 5.1.1 For help, refer to our Help center (https://support.zendesk.com/hc/en-us/articles/7917145637530)"
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
We've bought Naty diapers for almost…
We've bought Naty diapers for almost two years. We're really happy about the idea of using a product for our little girl that's plastic free. The abortion is good and they look comfortable for baby's and little children.
12. februar 2025
They’re my grandkids favorite…
They’re my grandkids favorite pull-ups!!!
So soft and natural! No skin irritation ever!
4. februar 2025
I received my wipes quickly.
30. januar 2025
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