Nations Photo Lab Anmeldelser 

Erica was so helpful! She explained everything and got it fixed for me. So professional and pleasant.

Alison was quick to respond and gave great specific information about products I am interested in purchasing. Thank you for being a human and not an AI Rep!!!

Great Experience
David was very understanding and accommodating for my given situation. Always excellent customer service and the products are top notch. Will definitely be ordering from NPL again in the future!

Erica is the best!! She helped me when I was frustrated with the site; she was incredibly kind and caring, and made sure I was guided the whole way through. I ended up getting a real understanding of what I needed, and will be ready to make my purchase without any doubts. In a world of AI customer service, it's refreshing to have someone like Erica actually care and help you. She was also very fast on the chat. Thank you Erica!

Because of a website glitch I accidentally made a duplicate order. Luckily, Nations photo canceled my duplicate order when I emailed them right away. I will definitely be coming back because of the high quality of their products and their ethical business practices. Thanks for being great!

Why a 3 rating, I started calling at 10 am and only got your recorded message that stated you open at 10am. This went on until 10:39 am. So then I tried live chat, that told all reps were busy and placed me in queue. No indication of how long I would be in queue or what number I was in queue. I finally tried calling again at 10:39am and the automated system was off, and I was connected to a rep, Tara. Tara did a great job as resolving my problem she gets a 5-star rating. But your business practices do not. Your quality control fell short as my photo was blurry and botchy. My opinion that photo should have never shipped out.

I am updating this review today 5/26/2026. Tara refunded the cost of the print. Which shows on my banking account. On May 23, I received an email from Natalee explaining she listened to my call, as it was recorded. She reviewed my concerns with Tara and the team. I believe she handled everything properly and I will continue to do business with them.

Ricky Der was able to help customer in making corrections on order at the original price. Great service. I commend Ricky for has outstanding efforts.

Customer service was super friendly and helpful!

Brandon was very helpful on the chat. There was no wait, and he answered my question succinctly and politely.

When my picture was too pixelated for the look I was trying to achieve on a metal print, David contacted me and told me that he didn’t think it would be the best resolution. I agreed and he canceled and refunded me my money. Then helped me find another picture I had that would work much better. Thank you!

Brandon was able to answer my question and resolve the issue I was having with saving my work.

As a professional documentary photographer in the music business, I have been trusting Nation's Photo Lab with printing my work for almost 10 years now. They are professional, and courteous. If I have a problem, I can get an actual person like Alison and her team on the phone and they will work to find a solution. Thanks Nations!

Helped with my issue by giving detailed reasons as to why I was running into the issue and potential fixes and ways to proceed.

I liked their online tools for getting your photos ready for print. When I messed up my order by getting the wrong size, I was able to call them and lady called Alison quickly and efficiently helped me, even helping me to still get my additional 25% off for first orders, although it was technically going to be now my second one. I really appreciated the help.

Brandon went above and beyond by answering my questions about my order and then emailing me the tracking link and how to use it. He was friendly and professional. I was very happy with Nation's Photo customer service.

We’ve been working with National Labs for 6 years, and there has always been excellent customer service. They consistently help us find solutions that allow us to keep our customers happy as well.

Brandon Moore was a pleasure to work with. He was a great help with getting our corrupted files updated and taken care of. Thank you for making the process an easy one.

Kory & Elan

Erica was very helpful and followed up with me as soon as she was able to discuss the situation with the color manager and determine the cause of my particular issue. My prints were immediately reprinted and she kept me informed of the progress.

Great customer service from Tara and NPL! I ordered a large print and received it well-packaged, yet one corner was slightly bent in shipping. I emailed the company and received a prompt professional reply from Tara including offer for a reprint. I am impressed with the quality of the print and the excellent customer service. Thank you for being a reliable source.