Mytraits Anmeldelser 

Svar fra Mytraits

Oppdatert: 3. sep. 2026

Hello,
That's lovely to hear - thank you for taking a moment to share that with us. We're really glad the app made it easy and enjoyable to explore where you come from.

We hope the insights continue to resonate with you. If you ever have questions or want to explore further, we're always here - just reach out at support@mytraits.ai.

Thanks again for sharing your story with us - we're glad to be part of it.

Svar fra Mytraits

Oppdatert: 3. sep. 2026

Hi Pamela,
That's a beautiful reason to explore - and we're truly honoured that you're taking this journey with us. Thank you for trusting the app to help you uncover more about where you come from.

We hope the insights bring you clarity, connection, and maybe even a few unexpected surprises along the way.

Wishing you all the best on this journey - and we're here whenever you need us.

Svar fra Mytraits

3. sep. 2026

Dear Janie,
We are genuinely sorry - and we completely understand why you're furious.

We've checked our system and weren't able to locate your account based on the details in your review. To stop the charges immediately and resolve this fully, please reach out to us directly at support@mytraits.ai, and mention "review" in the subject line. Our team will manually cancel your subscription from our side, and stop all future charges.

We also want to clarify that we never charge anyone without their explicit consent - subscriptions renew automatically only if they haven't been cancelled before the trial period ends, as clearly shown during sign‑up and in the invoice email.

We take your feedback seriously, and we're committed to resolving this properly. Thank you for your patience - and for your honesty.

Svar fra Mytraits

1. sep. 2026

Hi Owen,
That's wonderful to hear - thank you for sharing that with us. Knowing the app was helpful and that it gave you meaningful insight into your history really makes our day.

It sounds like you found exactly what you were hoping for, and we're genuinely glad we could be part of that journey.

Thanks again for your kind words and for taking the time to leave a review!

Svar fra Mytraits

1. sep. 2026

Hello,
We really appreciate the honest feedback!

We hear you, and we're taking that on board. Our goal is to keep the experience smooth and enjoyable, not cluttered or pushy.

If there's anything specific that felt too repetitive or intrusive, feel free to let us know - we're always open to improving the flow. And if you ever need help with anything, we're just an email away at support@mytraits.ai.

Thanks again for your honesty - it really helps us improve. Enjoy the discoveries ahead!

Svar fra Mytraits

31. aug. 2026

Hi Karen,
Thank you for taking the time to share your thoughts.

We aim to provide meaningful insights that feel useful and worth your time, and we take your feedback seriously. If there's something specific that felt lacking or unclear, we'd genuinely love to know - it helps us improve.

And if you ever want to explore your results a bit deeper or have questions about what you received, we're always here to help. Just reach out to us at support@mytraits.ai - we'll make sure you get the most out of your experience.

Svar fra Mytraits

31. aug. 2026

Hi Jose,
We're really glad you'd recommend the app, and we truly appreciate you taking the time to leave a review.

We hope the experience continues to bring you valuable insights - and if anything ever comes up, we're always here to help at support@mytraits.ai.

Thanks again and enjoy the journey ahead!

Svar fra Mytraits

31. aug. 2026

Hi Steve,
We're really glad you found the experience enjoyable and kept it light.

Even if it's just a bit of fun, we still hope you discovered something interesting along the way. And if you ever get curious and want to dig a little deeper, we're always here to help - just drop us a line at support@mytraits.ai.

Svar fra Mytraits

31. aug. 2026

Hello Chef,
We're genuinely grateful for your kind words and for taking the time to share them with us!

It's feedback like this that reminds us why we do what we do. We'll keep working to make sure the app continues to offer value and even a few surprises along the way.

Thanks for being part of this journey!

Svar fra Mytraits

31. aug. 2026

Hello Greg,
Thanks for your feedback!

We hope that as you explore the app and your results a little more, things will become clearer and more meaningful. Take your time - there's no rush. And when you do have a better sense of your experience, you're always welcome to update your review.

If you ever have questions or need a hand with anything, just reach out to us at support@mytraits.ai - we're here to help.

Thanks again for your honesty and for giving us a try!

Svar fra Mytraits

28. aug. 2026

Hello Marsha,
We've looked into your case carefully - and we genuinely appreciate you sharing your experience, even though it's been a frustrating one.

We can confirm that you reached out to us yesterday regarding the charges. Our team responded by clarifying which purchases were made on your account, and we also reviewed your refund request. As a result, we've already processed a refund in your favour - and your subscription has been terminated from our side, so no further charges will be taken.

We understand that the process may have felt confusing or rigid, and we're sorry for any stress it caused. That's not how we want our users to feel, and we're taking your feedback on board.

If you haven't seen the refund in your bank account yet, please allow a few days for it to clear - and if you have any further questions or need confirmation, just reach out to us at support@mytraits.ai. Thank you for your patience and honesty - it means a lot to us.

Svar fra Mytraits

28. aug. 2026

Hi Teresa,
Thank you for your trust and patience!

We completely understand that waiting can be frustrating, and we want to make sure you get what you came for as quickly as possible. If your report or details haven't arrived yet, please feel free to reach out to us directly at support@mytraits.ai, and our team will personally check your account and make sure everything gets to you without further delay.

We truly appreciate your understanding - and we hope the insights will be well worth the wait. Thanks again for giving us a try!

Svar fra Mytraits

28. aug. 2026

Dear Julie,
We understand your frustration - and we're genuinely sorry this has been your experience.

We want to clarify that we never charge anyone without their explicit consent. All subscription terms are clearly displayed during sign‑up - including the trial period, the renewal amount, and the frequency - and the same information is sent to your email with the first invoice. However, we understand that sometimes these details can be overlooked, and we apologise if that caused confusion.

We'd really like to help you resolve this properly. Since we don't have your account details here, please reach out to us directly at support@mytraits.ai with the email address you used, and mention "review" in the subject line. Our team will personally check your account, cancel the subscription from our side, and review all payments for a refund where appropriate.

We're sorry for the stress this has caused. Thank you for your honesty - we hope you'll give us a chance to make things right for you.

Svar fra Mytraits

28. aug. 2026

Hi Paul,
We truly appreciate you taking the time to share your experience - and we are very sorry for the distress this situation has caused you.

Our support team has already responded to your email with a full breakdown of the charges on your account. To clarify: the $49.99 payment attempt was declined by your bank and never went through, so no money was taken from you for that amount. We have also cancelled your subscription from our side, and we can confirm that no further charges or attempts will be made going forward. We also want to emphasise that all subscription terms are clearly displayed during the purchase process and are also sent to your email with the invoice.

If you still have any questions, or if you would like written confirmation of the cancellation, please don't hesitate to reach out to us directly at support@mytraits.ai. Our team will make sure you receive a clear, personal, and helpful reply.

Once again, we are very sorry for the stress this has caused. Thank you for your patience, your honesty, and for giving us the opportunity to make things right. We truly value your feedback - it helps us improve, and we hope we can leave you with a better impression of our commitment to fairness and transparency.

Svar fra Mytraits

27. aug. 2026

Hi Gunnar,
We understand your frustration - and we sincerely apologise that you encountered this situation.

We've checked our system using the name you provided here, but unfortunately we couldn't find any account under that name. Sometimes users register with a different spelling, a middle name, or a variation - and we want to make sure we look in the right place.

To help us investigate and resolve this for you, please reach out to us directly at support@mytraits.ai with your full name (as you entered it during sign‑up) and the email address you used. This will help our team locate your account, check whether a subscription exists, and review your refund request.

We're truly sorry for the confusion and stress this has caused. Thank you for your patience - we want to make things right for you.

Svar fra Mytraits

27. aug. 2026

Hi Jessica,
We completely understand your anger - and we’re truly sorry that your mum went through this.

We've checked our system and unfortunately couldn't find any emails or support requests under your name. That makes it difficult for us to investigate what happened and stop the charges from our side.

To help you both properly, could you please reach out to us directly at support@mytraits.ai with the email address your mum used when signing up, and mention "review" in the subject line? Our team will then be able to locate her account, cancel the subscription from our side, stop all future charges, and review any recent payments for a refund.

We also hear your frustration about how difficult it was to cancel - that's not how it should feel, and we're taking that feedback seriously. If you have any trouble emailing us, please let us know here and we'll find another way to assist.

Thank you for stepping in and for your honesty. We want to make this right for your mum, and we hope you'll give us the chance to do so.

Svar fra Mytraits

27. aug. 2026

Hi Shianne,
We really appreciate you taking the time to leave a review!

We hope the experience continues to surprise and deliver as you explore further. If anything ever comes up along the way, we're always here - just drop us a line at support@mytraits.ai.

Thanks again for trusting us - and enjoy the discoveries ahead!

Svar fra Mytraits

27. aug. 2026

Hi Bodean,
That's a completely fair point - and we appreciate you calling it out.

These prompts are automated and sometimes may appear too early in the process. Thanks for your feedback - it helps us see where we need to adjust that flow.

If you haven't received your report yet or are having trouble accessing it, please reach out to us directly at support@mytraits.ai, and our team will make sure you get your report without any extra steps.

Once you've had a chance to explore the insights, you're always welcome to update your review to reflect your actual experience. We hope it will be worth the wait - and thank you for your honesty.

Svar fra Mytraits

Oppdatert: 27. aug. 2026

Hello Herbert,
That's a fair question - and we completely understand your frustration.

We've looked into your account and can confirm that we've already processed a full refund for your payments. As a result, your subscription has been terminated and is no longer active - meaning you no longer have access to the report or any associated features. No further charges will be taken from your account.

If you haven't seen the refund in your bank account yet, please allow up to 7-10 business days for it to process - and if you have any questions or need confirmation, just reach out to us at support@mytraits.ai.

We're sorry for the delay and any confusion this may have caused. Thank you for your patience - and for giving us the chance to make things right.

Svar fra Mytraits

27. aug. 2026

Hello Cathy,
That's exactly the kind of reaction we hope for, and it means a lot to know you found the experience so interesting.

We put a lot of care into making the insights engaging and thought-provoking, and hearing that it landed that way for you truly makes our day.

Wishing you even more captivating discoveries as you continue exploring - and if anything ever sparks a question, we're just an email away. Enjoy the journey ahead!