Nothing more than a gimmick. Difficult to cancel, be careful as though you cancel on the app, they send you an email (likely lost in your junk) saying you are still active until you complete yet anoth... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was so surprising. In fact I was shocked 😳 about so much of my background from what I was told. Parents and sister had dark brown almost black hair. I had chestnut brown hair and blue- blue gray e... Vis mer
Selskapet har svart
Thats really shocking as I thought that I belong to middle asia as a Turkish People cause I just can follow my roots just for 100 120 years before and I saw my ancestors still dont move any further in... Vis mer
Selskapet har svart
And made my experience, helpful, grateful and I don’t know it just made me feel my own like I feel like I’m a part of a family now so thank you. I’m more connected with my route and my connection with... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
MyTraits is a visual personality and identity platform that analyzes your face using advanced AI to uncover possible ethnic roots, celebrity lookalikes, unique facial traits, emotional cues, and compatibility scores with others. Discover your vibe, see who you resemble, and explore fun, data-driven reports that help you understand how you appear to the world - and how you connect with it.
Kontaktopplysninger
USA
- mytraits.ai
3,7
Middels
367 anmeldelser
Har svart på 74 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Mytraits
Hi Dylan! We truly appreciate you letting us know - and thank you for your time! Glad to hear the app kept you interested and engaged. We'll keep working to bring you even more engaging insights!
It was so surprising
It was so surprising. In fact I was shocked 😳 about so much of my background from what I was told. Parents and sister had dark brown almost black hair. I had chestnut brown hair and blue- blue gray eyes and fair skin. My family had olive skin. I'm weird. Allegedly I am Polish. But no Polish in your test.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Carol! Thanks so much for sharing your experience - and for trusting us with your curiosity. We know how surprising and even unsettling it can be when results don't line up with family stories. That's actually a common part of genetic and trait exploration. We're glad you found the experience valuable overall, and we hope it continues to offer you new insights. If you ever have questions about your results, just reach out at support@mytraits.ai.
Great app very informative
Great app very informative
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Thanks for your feedback and for taking the time to share it! We're really glad you enjoyed our app. That kind of feedback keeps us motivated. We'll keep improving, and we're always here at support@mytraits.ai.
I’ve enjoyed how it narrows down my…
I’ve enjoyed how it narrows down my ethnicity based on facial features.
19. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Michael! We really appreciate you taking the time to share your feedback with us, thank you! That's such an interesting curiosity to have, and we're glad the app could give you some answers. It's wonderful that you found it really cool. We'll keep working to make those discoveries even more meaningful for you. If anything ever comes up, just reach out at support@mytraits.ai.
Really cool always wondered where my…
Really cool always wondered where my facial features said about where I come from
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Elliot! We really appreciate you taking the time to share your feedback with us, thank you. It's wonderful to hear that the app helped answer something you've always wondered about. That kind of curiosity is exactly what drives us. We'll keep improving, and we're always here at support@mytraits.ai.
Awesome!!!
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Chelsey! Thanks for your feedback. We're thrilled you're loving the app. Appreciate you being with us!
I love the app it’s amazing
I love the app it’s amazing
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Thanks for your feedback and for taking the time to share it with us! We're genuinely happy that you love the app and find it amazing. That kind of response keeps us inspired. We'll keep working to make sure it stays that way for you. If you ever need anything, we're always here at support@mytraits.ai.
Immediate Cancellation and Unauthorized Charges
I signed up under the clear impression that this was a one-time payment. At no point did I knowingly consent to a recurring weekly subscription. This constitutes misleading billing practice.
Furthermore, your website does not allow me to access the subscription management page, effectively preventing me from canceling the service. This is unacceptable and may be considered a deliberate obstruction.
I hereby demand the following, effective immediately:
Immediate cancellation of my subscription
Termination of any and all future charges
Written confirmation that my subscription has been fully canceled
If this issue is not resolved without delay, I will take further action, including but not limited to:
Initiating a chargeback through my bank
Filing formal complaints with relevant consumer protection authorities in your operating jurisdiction
Reporting this matter as unauthorized billing and deceptive practice
Please treat this matter with urgency. I expect confirmation of cancellation promptly.
Edit 20/04/2026.
Thank you for your prompt response and for the update regarding my refund.
I have received your notification stating that the refund has been processed. Although the amount hasn't appeared in my bank account yet, I understand it may take a few business days for the transaction to reflect due to banking procedures.
I will keep an eye on my account for the next week. Should there be any issues or if the funds do not arrive within that timeframe, I will reach out to you again.
Thank you once more for your quick assistance.
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Dear Ipek! We appreciate you taking the time to share your concerns and for giving our app a try.
We're truly sorry to hear about your experience - it's never our intention to cause confusion or frustration.
According to our records, your subscription has already been terminated and a full refund has been issued. No further charges will take place.
Please note that all subscription terms, including the recurring weekly billing, were clearly shown on the subscription screen before you completed the signup. The same information was also sent to your email with the first invoice.
That said, we understand how this situation has been upsetting, and we're glad we could resolve the cancellation and refund.
If you need any written confirmation or have further questions, please contact us directly at support@mytraits.ai. We're here to help!
Very precise analysis
Very precise analysis. Didn’t just say “african roots” showed many regions of Africa. Even showed European traces.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Thanks for taking a moment to leave your feedback - we truly appreciate it! We're so glad the analysis felt precise and detailed, showing specific regions rather than just broad categories is something we really care about. It's great to know that even the European traces came through! We'll keep working to deliver that level of depth for everyone. If you ever have questions, you can always reach us at support@mytraits.ai.
It’s cool the things it has to say i…
It’s cool the things it has to say i have never met my close family past my dad
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi B Lee! Thanks so much for your thoughtful feedback. It means a lot that you shared a bit of your personal story - we're honored that the app could offer you something meaningful, especially when it comes to understanding parts of your family background you haven't been able to explore before. We're glad you found it cool and insightful. We'll keep working to make the experience even richer!
Great I was able to find out about my…
Great I was able to find out about my traits
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hello! Thanks for sharing your experience. We're so happy you were able to discover more about your traits through the app! That kind of result keeps us motivated. We'll keep working to bring you even more valuable insights. If you ever have questions, just reach out at support@mytraits.ai.
Svar fra Mytraits
Hey Devon! We appreciate your feedback and the time you took to share it with us. That excitement is exactly what we hope to see. We're so glad you're already having fun - and we can't wait for you to explore the results. Hope they bring you even more joy!
Svar fra Mytraits
Dear Stacey, thanks for your feedback and for giving us a try! We're glad the app works well for entertainment, and we hope it brings you some interesting moments along the way. We'll keep working to add even more value for our users! If anything ever comes up, we're always here at support@mytraits.ai.
Fun!
It's quick and pretty detailed for being cheap I like it
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Caitlin! Thank your for the feedback. Speed and detail together matter to us, so it's great to know we're delivering on both. Hope you keep enjoying it. Always here if you need us!
It was fun
It was fun! Found out stuff I didn’t know about myself!
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Kerry! That's what we love to hear. Discovering new things about yourself while having fun is exactly how it should be. We're thrilled the app brought you both. Hope you keep uncovering more!
Nice I hope it work for everyone
Nice I hope it work for everyone
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Thanks for the good vibes! We're happy you enjoyed it - and we'll do our best to make it work well for everyone. Appreciate you being with us! Have a nice day ❤️
love it…
The report was very on with personality my father side dose have Scandinavian heritage in it my mothers is a mix with 17%Puerto Rican and 13.5 African
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Johnathan! That's fascinating - thank you for sharing this with us! We're so glad the report lined up with what you know about your family background. It's always exciting to see those connections come through. We really appreciate you taking the time to let us know. Reach out anytime - we're always here ❤️
Very insightful
Very insightful, I am Hispanic but it came out that I look more Mediterranean.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi! Thanks for sharing that with us, really interesting to hear! Those unexpected twists in results are often the most intriguing. We're so glad you found the app insightful. Hope you keep enjoying the journey - and we're always here at support@mytraits.ai
Me cobraron dos veces servicios cuando…
Me cobraron dos veces servicios cuando estaba supuestamente en periodo de prueba y no da la opción para anular la suscripción en la app, son una trampa, hoy los voy a denunciar en instagram, atorrantes hijos de p, tuve que dar de baja la tarjeta.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Francisco! We're truly sorry to hear about this experience - it sounds incredibly frustrating, and we completely understand why you're upset. Please reach out to us directly at support@mytraits.ai so we can investigate the double charge immediately and help you cancel your subscription. We want to make this right for you. Thank you for bringing this to our attention!
Very Satisfied
Wow, I just love how the app work and the things you'll discover about true self. This is such an amazing app and recommend this to everyone.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mytraits
Hi Jelle! We're so happy to read your review, thank you! So glad the app helped you discover more about your true self. We'll keep working to make that journey even better. We appreciate you recommending it to others. If you ever need anything, we're always here at support@mytraits.ai ❤️
Dette er Trustpilot
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