TickTalk Anmeldelser 

1 939
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Overall, the TickTalk 6 is a nice improvement over the previous version. It’s a little lighter and feels more refined. The only downgrade is the radio feature, which used to be free but now costs $5 p... Vis mer

Vurdert til 3 av 5 stjerner

I honestly expected alot more from the watch. Reception is very spotty and often times difficult to make calls or message or track if the watch isnt connected to wifi. We are paying for the cellular s... Vis mer

Vurdert til 5 av 5 stjerner

TickTalk offers a great watch with more controls than I found elsewhere. It doesn't even have a browser, so I'm not worried about my kids getting around parental controls on the Internet. I liked it f... Vis mer

Vurdert til 5 av 5 stjerner

We’ve really enjoyed their watch but also I’ve enjoyed their support team (specially diana). The responsiveness I’ve been receiving has been consistent and they really do want to keep their customers... Vis mer

Informasjon om virksomheten

  1. Elektronikkfirma

Skrevet av virksomheten

The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best. Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers. A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing simplicity, efficiency, and safety. The brand is COPPA Certified and committed to children's online safety and privacy. Strategically created without browsing access, games, or social media, TickTalk 5 is a powerful tool for parents searching for a way to stay in contact with their children with a safe cell phone alternative. TickTalk 5 allows children to ease into their first tech experience with kid-friendly apps. The most expansive messaging experience in a kid's smartwatch with seamless Talk-To-Text, quick responses, voice recordings, emojis, GIFs and group chats–all with end-to-end encryption. TickTalk 5 is designed with a simple and effective interface that ages pre-K to 6th grade can easily navigate. Explore more outstanding features: Connect More, Worry Less: TickTalk 5 enables voice and video calls over WiFi or data, offering communication for parents and children anywhere. TickTalk's signal booster offers unparalleled nationwide and global signal coverage, ensuring reliable communication and precise tracking for parental peace of mind. Lighter and Stronger: TickTalk 5 weighs 20% less than the previous model. Designed for rough play, featuring IP67 waterproof, shockproof and dustproof capabilities, it easily tackles the demands of childhood adventures. Improved Experience and Superior Quality: Battery standby time lasts up to 136 hours, reception boosted by 10%, and waterproofing enhanced by 20%. The Parental Control App has been optimized and now boasts a revamped interface for seamless operation. The new smartwatch comes with location tracking, historical routes, Emergency SOS, 911 response and the most parental control features than in any kids' smartwatch. Premium Features: Free music, podcasts and stories streaming powered by iHeartRadio Family*, activity tracking and a five-megapixel selfie camera. This high-resolution camera is equipped with 16 fun filters, allowing kids to get creative with their images and videos. "With TickTalk 5, our goal is to give every family an accessible, affordable solution for peace of mind," said the President and Co-Founder of TickTalk, Ying Gong. "Families with young children can enjoy our core communication and safety features and learn good habits for a positive and safe introduction to tech. At TickTalk, we strongly believe that children and parents staying connected shouldn't be a luxury but a right." TickTalk 5 purchases in the U.S. include a pre-installed nano-SIM using TickTalk Wireless, an affordable, pay-as-you-go cellular plan starting at $9.99/month + tax with no contracts or hidden fees. TickTalk 5 is priced at $149.99 MSRP in a range of colors. TickTalk 5 is available now! Visit myticktalk.com to shop for yours today! Every TickTalk 5 purchase comes with access to our dedicated Southern California based Support Team who are available Monday-Friday 9AM-6PM PST, 30-day money back guarantee, and our 1-Year Limited Warranty.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 70 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(1 939)

84 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service as always

Support was prompt, courteous, and very helpful.

30. mai 2025
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Svar fra TickTalk

Great to hear you had a positive experience. Thank you for your kind review.

Vurdert til 5 av 5 stjerner

Easy enough to buy and check out

Easy enough to buy and check out. We shall see how the watch is. So far so good.

30. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra TickTalk

Great to hear your shopping experience was positive. Thank you for your support.

Vurdert til 1 av 5 stjerner

NO Customer Help, Not True Free Shipping

I tried to cancel my order RIGHT after I ordered. There was way to cancel the order. I wanted to cancel it so that I could order 2 watches instead of 1. I went to order another watch but I was going to be charged $30.00 AGAIN for shipping! I was told the shipping was going to be free but now I was going to pay $60 for shipping?!?!? No thanks!!! I tried calling and emailing the company. I tried to cancel and email the company that I purchased through. It's been days and I still haven't heard back.

27. mai 2025
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Svar fra TickTalk

Hello. I am very sorry that you had a bad experience. Please email marketing@myticktalk.com and I can help escalate your issue. If you live in the US you should get free shipping unless you chose expedited shipping by accident.

Vurdert til 5 av 5 stjerner

quick response

When my watch broke, customer service and shipping were helpful and responsive, even going beyond the usual scope of their role to solve my problem.

28. mai 2025
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Svar fra TickTalk

Great to hear you had a positive experience. Thank you for your kind review.

Vurdert til 1 av 5 stjerner

1- The band quality is very bad .

1- The band quality is very bad .. I purchased 2 watches for my 2 kids .. within few months I had to purchased and replaced one watch twice and the other watch once.

2- price is over priced.

27. mai 2025
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Svar fra TickTalk

Hello. I am very sorry that you had a bad experience. We understand that broken bands can be an issue. We will gladly replace it for you for free if this issue continues. Someone from our team will reach out shortly.

Vurdert til 5 av 5 stjerner

I have had the model 5 for over a year…

I have had the model 5 for over a year now. It's a great "watch/phone" for my daughter. Our cat has chewed the base cord prompting me to buy 2 additional bases. Service is fantastic when purchasing more products. Thanks!

21. mai 2025
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Svar fra TickTalk

Great to hear you had a positive experience. Thank you for your kind review. Your cat seems to love TickTalk as well :D

Vurdert til 5 av 5 stjerner

Excellent

Excellent
Great fast service

20. mai 2025
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Svar fra TickTalk

Great to hear you had a positive experience. Thank you for your kind review.

Vurdert til 3 av 5 stjerner

The discount coupon Memorial Day offer…

The discount coupon Memorial Day offer was misleading. It made it seem as if you get a $35 discount, when in fact, it was a "free" charger supposedly valued at $25 plus a $10 discount. I certainly hope that the watch performance is less deceptive.

19. mai 2025
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Svar fra TickTalk

Hello. I understand how that can be misleading. We do try our best to be as clear as possible with all visual and copy. We will make note of this for future sales. If you need any further help email support@myticktalk.com.

Vurdert til 1 av 5 stjerner

Crappy durability.

I only bought it because the strap that came on the watch is failing after less than a year.

19. mai 2025
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Svar fra TickTalk

Hi there! I am sorry you are dissatisfied with your experience. We would like to learn more about your situation. Please email marketing@myticktalk.com so we can further investigate the issue you are experiencing.

Vurdert til 1 av 5 stjerner

Could not enter promo…

Did not have the ability to enter promo code for discount. No response from your ordering department when I called. I left a voicemail.

15. mai 2025
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Svar fra TickTalk

Hi there. I am very sorry that you had a poor experience. I would like to hear more about what your experience was like. If you are unable to enter the promo code that is a big deal and hugely inconvenient. Please email marketing@myticktalk.com and we can look into this for you.

Vurdert til 5 av 5 stjerner

My calls were answered

My calls were answered, literally. That is an invaluable quality in a company to have in my opinion. My questions were kindly answered. I sent an email which was responded to within about 12 hours. I placed my order yesterday, and it has already shipped. I received emails to help me set up my Tick Talk account easily. If the product works properly and the company remains eager to help customers in the future, I will have zero regrets. WHAT a great alternative to a cell phone.

13. mai 2025
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Svar fra TickTalk

Hi there! So glad you had a pleasant experience. We value your input and kind words. Make sure you follow us on all social platforms so you never mis a new update!

Vurdert til 5 av 5 stjerner

Ease of order

Ease of order, transparent transaction and Colour variety 👍

9. mai 2025
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Svar fra TickTalk

Hi there! Glad your experience was positive. Thanks for sharing!

Vurdert til 5 av 5 stjerner

Overall Pleased

No one answered the phones, but My email was responded to within hours and I was able to order what I need. Disappointed the tool needed to replace the watchband isn't for sale/included in My replacement watch band purchase.

28. april 2025
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Svar fra TickTalk

Hi there! I am sorry that you had a hard time getting a hold of someone on our team via phone. Glad they were able to assist you through email. We do understand that the band replacement can be a challenge for our customers. To help alleviate the pain we do offer the opportunity to ship it to us (we take care of shipping) and we can replace it for you. I hope this information helps.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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