Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Kriz was incredibly responsive to my service request. I am very pleased with our MVH products and recommend the company. TM

Vurdert til 5 av 5 stjerner

Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... Vis mer

Vurdert til 5 av 5 stjerner

Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter. The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask i... Vis mer

Informasjon om virksomheten

  1. Produsent av medisinsk utstyr

Skrevet av virksomheten

MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

273 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(273)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

5 star products and customer service

It pleases me to be able to write this review. I had a personal issue with a item which seemed really well made and a quality product. This personal issue prevented me from using the product. I contacted customer service and a very nice person Kriz read my email, advised me of the company position, but considered my personal issues and issued a full refund. That is not something you see today, a good customer service department and nice people involved in it. If my personal issue is resolved, I will be back and purchase some items knowing that I am getting a high quality product. Good customer service goes a long way and this was a job well done. thank you

16. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The best customer service ever

The product I purchased did not work for me, to my chagrin. But the customer service was top notch. Despite the fact that the product is a personal care item that cannot be returned, MysteryVibe issued a full refund. If another product from this company piques my interest later on down the line, I would not hesitate to make a purchase.

23. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I bought a product that did not work…

I bought a product that did not work for us, and Kriz over at MysteryVibe did an amazing job of giving directions on how to use it properly, and then if that still didn't work, which, unfortunately it didn't, she gave us store credit to purchase another product. The service was fast, this was done in an hour, and she was very kind and helpful. I'd 100% buy and support this company again.

11. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I have no seen the product yet..

I have no seen the product yet... Unfortunately I received the wrong box and only got a rechargeable battery, but after contacting MysteryVibe without hesitation they have packaged and shipped my order hoping to see it next week. I do not know how well the product works I can only assume at this price point it is quality. The customer service department is above and beyond good to work with and I highly recommend contacting them with any issues.

21. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Remote Booooo!

Tenuto 2 is alright. I'm not skinny so it's rigid right angle design is a bit of a pain sometimes, but it works great. My only complaint is the universal remote. It's terrible. You have to pair it every time you turn on any device and it shuts off after like 1 minute. Then you have to turn it on, pair it (clunky) and then don't get comfy longer than a minute (or w/e the time out is) , otherwise it shuts off. The app is a pain when I am home alone surfing porn. Kinda takes away from the moment to have to switch apps to change the setting.

11. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til MV.Health

Svar fra MV.Health

Hi there, Thanks so much for your feedback. Sounds like there is an issue with your Remote as it shouldn't behave like that. Could you please email me (soum@mysteryvibe.com) your order number so we can sort this out for you.

Vurdert til 5 av 5 stjerner

Amazing customer service

I made a second purchase of the same item that I previously purchased and got great use of and I contacted customer service with a simple observation that I made about the new purchase, they responded quickly and addressed all of my concerns. In this day and age this type of customer service is rarely seen I am extremely satisfied and I fully recommend this company to anyone thinking about making a purchase

12. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional

Everything about the company is upfront and professional. Customer service is exceptional. It's clear they care about the experiences people have with their products, between the quality of the products themselves to the very helpful information on the website and included with the products to customer support, this company shines.

7. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The product itself aside

The product itself aside, the company blew me away. I accidentally ordered two and they made returning one as easy as possible and were completely polite throughout. Really sets the bar for customer service.

2. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I looked at devices like Tenuto 2 but…

I looked at devices like Tenuto 2 but wondered about how much was hype and how much was fact and the price was higher than I was willing to risk. But, I kept looking, saw many other ED solutions but the Tenuto 2 looked like the most real. The day after Christmas an add popped up and it was on sale! What the heck, let's give it a shot.

The device arrived quickly and I was impressed with how solid and quiet it was . The 4 motors was a new experience, they added a whole new dimension to the experience from all the other one motor vibrators I've tried.

After a couple weeks, something seemed off, the feeling wasn't the same. After looking and testing, I notices one of the motors would stop after a while. If I tapped on it, it would start working again. I thought I must be imagining it and tried to ignore it. After another week, it was obvious the one motor wasn't working.

I went to the website and found the customer service contact widget and sent a message. I received a quick reply and since my problem wasn't the usual type of question, I was immediately escalated to the top engineer. After a video of the problem and a couple emails he determined there was an actual problem and sent out a new replacement device.

I'm beginning to think defects like this are quite rare as customer service has been checking back with me to make sure my problem is resolved which is really quite unexpected and appreciated.

The Tenuto 2 is more than I expected. The free prewritten vibes (patterns, programs) seem to cover the range of capabilities and many feel like there are other moving parts than just the 4 motors. I only wish there were more. There is a vibe creating part of the app and I've written several but can't get the same kind of feelings as the prewritten ones. Maybe if I had any musical ability I would be better at it.

Over two months in, I'm happy with my purchase and the company. I'm looking forward to new innovations they might come up with.

22. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

One product was on back order - but no problems

One product was on back order, but Kriz in support handled it the best way I have ever experienced. She was kind, quick and full of ideas how to solve it. Super happy with the service and the products, so far.

We buy a lot of stuff online, and it is seldom we receive such great support as Kriz gave us. I know it may sound like I work for Mysteryvibe, but we are first time customers.

Thanks again Kriz.

28. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Krizia was so extremely helpful in…

Krizia was so extremely helpful in dealing with my situation...I had purchased a tenudo 2 in the past 2-3 yrs..and was unfortunately disappointed about the product... having said that,it was just my experience that the product didn't work for me...Krizia was kind enough to help me in getting a new product, the crescendo 2 which I know is going to be a much better device for myself and my wife...these products are extremely well made and designed to help with personal pleasure and I hope that anyone who tries the products has success and many years of use..thank you

13. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service is exceptional

Customer service is exceptional! Wasn't thrilled with product as it didn't work out for us; however, with the option to choose another product seemed like a fair compensation. Have not received the new item yet but looking forward to getting it.

19. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Tenuto 2....

Tenuto 2....
Had issues with pairing the app to the device. Emailed customer support about the issue and didn't know what type of response I would receive. The gentleman that responded to the email was extremely helpful and polite. I was amazed and very grateful for the time he spent problem solving what turned out to be an issue with my Galaxy S-23, and bluetooth connectivity issues of which I was unaware. All as advertised and the personal level of support was very professional, polite and satisfying. Thanks

3. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Mystery Vibe seems like a great…

Mystery Vibe seems like a great company...so, I ordered their Tenuto 2...the device is kind of stiff and didn't like that the charging port was unprotected from potential moisture. Downloaded the app w some issues controlling it...figured out that the button icons on it, didn't match up w the button underneath and pressing wrong ones. I had difficulty inserting myself in the device, I didn't exactly fit it and b/c I didn't fit it, after a few uses it snapped something inside one part...before that happened, I also noted it's loudness...not subtle at all. Unfortunately, I don't believe this to be a revolutionary product...if anything, it killed my erection trying to figure out the problems with it. Its now basically just a paperweight. Perhaps different sizes might help.

6. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til MV.Health

Svar fra MV.Health

Dear Çois, Thanks for taking the time to write your feedback. We really appreciate all the feedback so we can continuously improve our products. Please email me (soum@mysteryvibe.com) with our order number and we can followup in detail. Thanks so much! Soum

Vurdert til 4 av 5 stjerner

Worth waiting for

After a long wait, my Molto prostate massager arrived. In my (limited) experience of anal sex aids, size IS everything. To small and they don't reach the P spot, too large and insertion is either painful and/or impossible. Molto's slim bendable shaft is perfect. Using the controls once it is inside is tricky and I have not had a chance to try out the phone app. However even the basic vibrations plus a pattern were enough to give me some great sensations.

20. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Molto is my Salvatore

I ordered Molto as an early birthday gift for myself and I’m truly amazed by how it spiced up my sex life!
I’m the passive one in a homosexual relationship, and my insensitive prostate results in very restricted orgasm through penetration. However, since I started a few sessions with Molto, I’ve noticed my prostate reacted very positively towards the vibrations and stimulations given by Molto, and surprisingly, I started to have intensive prostate orgasms during sex and it totally blew up my mind! I cannot thank Mysteryvibe enough for this life-changing experience as well as the lovely and detailed tips given by their customer service!

29. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fabricado para durar

Crescendo está realmente bien diseñado y fabricado para durar, la vibración es realmente potente
Me gustó mucho la entrega, fue rápida y muy discreta

20. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shipping Issue Resolved!

Apparently, there was a glitch in the shipping software which caused the holdup of the order processing unbeknownst to the company. The company was very apologetic and resolved immediately by their CEO! I would have to amend the rating to five stars for their prompt resolution.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til MV.Health

Svar fra MV.Health

Dear Thomas, I am so sorry to hear you haven't received your Tenuto Mini device yet. We have shipped all the pre-order items out and the Tenuto Mini is fully in stock now. Could you please email me (soum@mysteryvibe.com) with your order number and I will check why your order hasn't been delivered and get a new one shipped over right away. Thanks.

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