Kriz was incredibly responsive to my service request. I am very pleased with our MVH products and recommend the company. TM
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... Vis mer
Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter. The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are... Vis mer
Selskapet har svart
Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask i... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
Kontaktopplysninger
San Mateo, USA
- support@mv.health
- mysteryvibe.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Help with pelvic floor and Menstrual pain
A friend recommended this brand to me. I got the crescendo; Mystery Vibe's devices have been my lifesaver, helping with pelvic floor issues and severe post-birth menstrual pain. The soothing vibrations helped alleviate cramps and relax my muscles. Their customisable vibrations and design provided relief and boosted my confidence. If you're a woman facing similar challenges, I highly recommend their products. Their focus on sexual wellness and health is evident in the thoughtful engineering of their devices. Love it!
Amazing product looks like it was…
Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask if is a remote control. So you can keep your privacy. Battery last longer so I couldn't ne more happier. Helps me a lot to discover my body and buster my confidence. Highly recommended
Responsive customer service
Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter.
The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are too small to effectively adjust or turn off without the app. The shape itself is terribly uncomfortable for me. It bends as advertised, but the device isn’t cylindrical. Contacted the company about a return and received a prompt reply. Unfortunately 30 day return policy is for store credit.
UPDATE: Representative contacted me. Extremely polite & helpful. Had I been paying more attention when I bought it I would have known about the shape (see response). Amazing customer service.

Svar fra MV.Health
I've been gifted with 2 products of…
I've been gifted with 2 products of MysteryVibe and I am very pleased with all specs and quality. Do not hesitate. Buy with confidence!
Very helpful customer support from Soum.
Soumyadip Rakshit helped us with a…
Soumyadip Rakshit helped us with a faulty product. They shipped out the same day and we received it within 2 days. Very receptive and helpful on resolving the issue. We had multiple customer service people respond to our inquiry but we had already had it resolved.
Thanks again.
J
Very quick help for item that does not charge/turn on
Update 3:
I received the replacement and everything seems to work as advertised. Very well built and good power. Haven't had time yet to figure out what works best for us but will be doing so ASAP. Thanks to MysterVibe for being so responsive. Will definitely shop them again!
Update 2:
I am very impressed with the response to my issue. Changing from a 1 to a 3 star just based on that. I have an order for a replacement in progress and should get it next week. I will hopefully be changing this to a 5 when we get a chance to use the product.
Update:
As you can see, I did receive a response very promptly from MysteryVibe. I am hopeful we get this resolved and will update the review of the product when I receive the replacement.
Original:
I received the Tenuto 2 on Tuesday 5/29/2023. It will not charge and will not turn on. I have been suffering from ED and was hopeful that this would help based on the description. Very frustrated (even more so now) as my wife and I were looking forward to trying it out. I can't get any help from Customer Service in regards to returning or replacing this item. I am hopeful that someone from this company may see this and offer some assistance. If they do, I will update my review but at this point, I am not hopeful. Beware!

Svar fra MV.Health
A Must Experience
Was a great experience, start to finish, and highly recommend for anyone else looking to spice things up a little… 😉
BEST GIFT EVER!
I received the New Crescendo as a gift, and let me tell you ... I bless that person every day! The toy taught me about pleasure, myself and my self-love way more than I ever expected! It is versatile and allows you to keep exploring different angles and positions! I also love the details of the little pouch and the charger! It's discrete and super cute!
The MV it's very intresting experience…
The MV it's very intresting experience for both, me and my partner enjoy it a loot, playing and switching. The design and vibration make you go creazy with your fantasies.
Exceptional customer service
Exceptional customer service. They went above and beyond in taking care of my delivery and questions.
Love that there is no BS data capture…
Love that there is no BS data capture or logins! Good job Mysteryvibe for being a decent company.
I love the MysteryVibe products
I love the MysteryVibe products. Always a pleasure to use them, the quality, the look and feel, design - everything is top level!
Great design
I have been suffering from ED for over…
I have been suffering from ED for over a year now, and have tried a number of different medications, and natural remedies and nothing helped. Then I found the tenuto, and my god did it make a difference, for me and my partner. I swear by the tenuto. It really helped with my confidence and with my marriage.
Great company great products
Fantastic company for sexual liberation, great products, keep up the good work
Unreal product and service
Unreal product and service. Best.
Bought the Tenuto and Crescendo to…
Bought the Tenuto and Crescendo to spice things up. Needless to say this helped my partner and I do just that. The coconut lube and playing cards were also a great add-on.
Crescendo 100%
Crescendo, such great product. It is very comfy and it fits perfectly. I recommend it 100%
Fans of the product, miss old colour choices.
My partner and I both are fans of the products, have the Crescendo and Tenuto.
Had a Crescendo 1 back in the earlier days of the company and the only complaint I have over the welcome upgrade to 2 is the colour choices of the product. I don't like the pink, the aqua / turquoise colour was nice but understand if it probably didn't sell as well.
I've heard Tenuto could be a little uncomfortable for those who are more well-endowed than myself but fits perfectly fine for me @ 6 inches and not so much on the girthy side.
Otherwise one thing I will say is their Customer Support team are great - the founders deal with issues themselves which is welcome - I had a faulty Crescendo unit which was really quickly resolved with a replacement device completely for free. If the products aren't for you they don't have to cost you, so well worth trying their product range.
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