Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Kriz was incredibly responsive to my service request. I am very pleased with our MVH products and recommend the company. TM

Vurdert til 5 av 5 stjerner

Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... Vis mer

Vurdert til 5 av 5 stjerner

Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter. The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask i... Vis mer

Informasjon om virksomheten

  1. Produsent av medisinsk utstyr

Skrevet av virksomheten

MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

273 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(273)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I heard about this company on a social…

I heard about this company on a social media platform recently. I decided to try the device named Molto. Not sure what all I can say here as it is a personal device for men to help with “performance” with s partner. I have to say it actually did as advertised at least in my experience ( several actually). The multiple frequency’s it operates on do stimulate the prostate gland. I highly recommend it to anyone that needs some extra help. Also I had an issue with shipping on another device and wrote to MV Health and got an immediate response. Very nice people, SO I am going to add another one of their devices to my collection. The Molto I got on Amazon so thats a fast way to get that one, the other one I ordered from them directly. When I receive that one I will try it out and submit another review. Headed over to Amazon to give a thumbs up there as well.

13. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Complete technical and product support

The consideration this company offered was the most professional and kind response with open communication a business and fabricator can do.
After learning an earlier model first generation unit no longer had a charger I needed to replace my model with, they simply gave me a free new device OF MY CHOOSING with sincere apologies they couldn’t assist my initial request.
There was nothing technically wrong with my first unit, just no longer had the custom charger available. The new package arrived with my new chosen model and again the style, design, functionality, feel, and power is incredible. Many thanks MysteryVibe. You are the best at this game!

1. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Best Customer Service

I placed an order for the Tenuto 2. I had a little trouble figuring out how to use phone app to program the settings and use it as a remote control. I emailed them to explain the issue I was having and they got back to me right away with personalised help not a scripted response. After that I was good to go. Unfortunately due to my own personal issues, It wouldn't work for me. I sent another email asking if I could get a refund. I was amazed that right away The Great K**z in customer service responded " Sorry to hear your not satisfied. Would you like a refund to the card or store credit?" I was expecting to give an embarrassing explanation and told no after some back and forth. None of that! Hearing that made me smile as much as when the package arrived.
Because of the product quality and the customer service I decided to get the store credit. I place an order for a different type of devise the same day. Perhaps my wife will give a review soon.
Thank you MV

9. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I recently had an experience with…

I recently had an experience with MV.Health | MysteryVibe and was impressed by their customer service. Although the Tenuto 2 I ordered wasn't suitable for me, contacting them was hassle-free. Kriz, who assisted me, was professional and understanding, offering either a store credit or a full refund. I opted for the refund, which was processed efficiently within hours. The products they offer seem to be of high quality, and their commitment to customer satisfaction is commendable. I wouldn't hesitate to try their products again in the future. Overall, a reputable company with excellent service.

18. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exemplary Customer Service!

Exemplary customer service! Initially, I had a problem returning the product, but Soum saw from my review that I was pretty frustrated, and he quickly stepped in. He went above and beyond to resolve the issue quickly and make things right. I wish more online companies would follow his example. I am delighted with the outcome and will recommend this company in the future.

30. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til MV.Health

Svar fra MV.Health

Dear Tom, Thank you so much for your kind words, really appreciate it. Thanks, Soum

Vurdert til 5 av 5 stjerner

Support from Antonette was outstanding

Support from Antonette was outstanding. I had placed an order for an item and wanted to add the remote and lube. Thought that meant I needed to exchange the item, but the item is remote ready. I ordered the remote and lube, Antonette provided me with the discounted package price and the refund to my credit card happened quickly. We have exchanged several emails and Antonette has always been very quick to respond and helpful. Outstanding customer support.

20. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Service and response

I was very impressed with the response time in regards to my logging a problem. In addition, it was escalated to the CTO which in my world is to the very top. We had a meaningful dialogue via email and am pretty sure things got sorted out. It seems to have been user error and not machine or software issue. Terrific company.

12. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent company

I ordered the Tenuto 2 and quickly realized that it was not going to work for me. I didn't even try using the item. I won't go into the reasons now but it had nothing to do with the quality of the product. So I contacted MysteryVibe at the email address on their site and received a response from them within 2-3 hours. Kriz was very professional and understanding and suggested I try one of their other products using a store credit or if I did not want to do that, offered a full refund. I reviewed their other products and had some interest in two of them but ultimately decided to pass and try another ED product I had been looking at. Within and hour I had confirmation directly from PayPal that the credit for the full purchase price was being processed and would be credited to my card in 2-3 days. This is a reputable company producing, as far as I could tell, quality products. If you have an interest, don't hesitate trying their products.

14. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve never dealt with a better company

I’ve never dealt with a better company. The service was perfect in every way. Extremely prompt and very cordial. I would never hesitate to do business with this company in the future.

15. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service!!

I purchased the Tenuto Mini and was pleased with the device yet, unfortunately it failed to hold a charge after 1 week. I contacted Customer Service and worked with Krizia from MysteryVibe. Krizia was fantastic!! Without hesitation Krizia processed a refund in the amount of my purchase. I’m sure that my issue with the Tenuto Mini was a one off minor defect and I intend to purchase another product from MysteryVibe. From my experience I believe you can trust MysteryVibe to deliver First Class customer service. Also, it’s worth pointing out that the Tenuto Mini I purchased was of high quality materials and construction. I will not let the minor hiccup I experienced cloud my desire to purchase another product from MysteryVibe.

27. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

After being diagnosed with prostate…

After being diagnosed with prostate cancer and enduring radiation, I was afraid my sex life would be over, however I found MysteryVibe and I now have renewed vigor. After my first purchase, I have made several to increase my pleasure for both myself and my girlfriend and wish I found this company sooner. They ship fast, discreetly, and their customer service is excellent. I have also referred them to my urologist and oncologist to pass along to others that they can help. This is a true medical device company, and the information they regularly share on all sorts of sexual topics is informative and helpful.

5. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is a great company to work with

This is a great company to work with, I have one product that didn’t arrive in February (the other product arrived) and I wrote them in June; after 1 day they responded swiftly and ask me if to refund or to ship me a new one. I truly appreciate their understanding and prompt response to satisfy their customers. Thumbs up 👍🏻

1. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service.

I ordered one of their personal intimacy products thinking it would be perfect for my issues. Unfortunately, when I opened the box I realized it wouldn’t work. Even though I never used the product, I inquired about a refund.

Most personal intimacy products do not offer refunds due to the very nature of the product. However, they had a 30 day product guarantee and they offered me several options to remedy the situation. They quickly resolved my issue.

I was really impressed with the personal and professional nature of their customer service. My issue was resolved quickly. I will definitely consider them for a future purchase.

1. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I Purchased a Poco in June 2024

I received the shipment very quickly and the packaging/boxing was excellent. Due to personal health issues I was disappointed to discover I'm not able to use the product. I wrote MysteryVibe about my problem and my email was answered within 24 hours. This company's customer service was fantastic --- Quick response, immediate resolution of my issue, and courteous as well. I haven't experienced this kind of customer-oriented service very often for a long time. Kudos to MysteryVibe and their awesome customer service team!

14. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

costumer service

i bought a device but was not able to use it due to personal reasons

but i did not expect usch a fast and great service it was a big WOW how fast i was serviced and helped, i would even give 10 stars if there would be

6. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Customer Service. PERIOD!!!!

Some of the BEST Customer Service EVER. I noticed a couple of errors/questions on their website and sent them an email describing them. Almost immediately they returned an email responding to my concerns thanking me for pointing them out and even gave me a code for a free remote for my trouble. I like doing business with a company that does business this way.

28. mai 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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