They make good protein. It’s cheap as you’ll get without compromising on quality. The delivery is always a little slow though and you could end up waiting up to a fortnight for it to come.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bewerkt: Een pakket besteld met best grote waarde, door de bezorger gemeld als 'bezorgd in de brievenbus'. Dat past niet eens. Klantenservice heeft tot 3x toe gemeld dat het onderzoek is gedaan en... Vis mer
Selskapet har svart
I really like the Peanut Butter Powder with Stevia. I have just received my second order and I am disappointed to find that is short dated. The 'best before ' date is the end 08/26. My first order wa... Vis mer
Selskapet har svart
Well what a shocking experience I have been using this company for 18 months. So would consider myself a valued customer apparently not. Made an order online 10 minutes later realised I had ordered w... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Storbritannia
- 0161 813 1487
- myprotein.ie
3,0
Middels
11k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
You sent me out the wrong order you…
You sent me out the wrong order you sent me chocolate instead of strawberry and it cost me over €56. I have contacted a number of times and nobody has responded to my emails.
25. juli 2024
Svar fra Myprotein
Hi Trisha,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the wrong item that you ordered. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
What's the point of organising…
What's the point of organising promotion, sending notifications etc when 10% discount is not working...I had few items in the basket but have to skip this time...And I know my protein response -place an order and we will refund...
29. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Myprotein
Hello Jakub,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excelente products
24. juli 2024
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great price and product
Great price and product. Next day delivery. Good quality exactly as described
18. juli 2024
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Payed for next day delivery €13 ontop…
Payed for next day delivery €13 ontop of my order and didn’t get it next day.
18. juli 2024
Svar fra Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
It takes too long to receive the order-…
It takes too long to receive the order- so I sent to Mace shop click and collect and did not receive QR code so shop would not give order to me and eventually manually entered the order code so that I could collect the parcel that had MY name on it- not really good
10. juli 2024
Svar fra Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Ordered product never received delivery…
Ordered product never received delivery refuse to refund as I have to go through this weird process of giving them my details repeatedly that they already have.
These things happen but the chances of getting a refund or replacement for non delivery are unlikely from this company
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust Pilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Prices have gone down.
the Total Protein has come down in price for 2.5kg which is awesome. I use them exclusively for everything, fast shipping.
8. juni 2024
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Customer Support Team
Bradley from the customer support team was very helpful and nice when I contacted them. I was able to get all the info I needed. Very good support.
29. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
excellent service
really quick reply on online chat. Sabah dealt with my query quickly and was extremely pleasant to deal with.
25. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I will never use Myprotein again
I will never use Myprotein again! I placed an order for Dublin and when I saw the name of your delivery partner, I knew my order wouldn't arrive. This is the second time this has happened and I am no longer a customer of Myprotein. If your team can contact me, that would be great!
20. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust Pilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Ordered late Saturday night and had my…
Ordered late Saturday night and had my order Tuesday morning , super fast delivery which was what I needed as it saved me a trip to city .
8. mai 2024
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Consistently Incompetent
The last time I ordered from MyProtein I swore I would never order from there again, every time I place an order there is an issue with it. It's either late or doesn't arrive or is missing items. I've never dealt with a more incompetent company. I gave it one last try and I've received an email today telling me there's a problem with my order again. Honestly, never again will I order from there. It is consistently the worst possible customer experience. Real incompetence. And any time it has gone through it takes so long. Never ever again!!
Incredibly the reply to this mentioned that they couldn't find my account. Yet when this happened before they could find it. Just another example of the incompetence and culture of dreadful customer service pervasive in MyProtein. Always a tedious process, never painfree, always some sort of issue. Never, ever again.
6. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Myprotein
Hello David,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.