I thought my PlantIn subscription included an annual credit card charge. I sent an email asking for no future charges. I received a thorough explanation that my card was charged only at time of the s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am truly impressed at your response times. It was later in the day on Friday and I did not expect any response until at least Monday. Your team responded immediately each time I replied with need fo... Vis mer
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j'ai interrompu mon abonnement depuis mars 2026, l'abonnement est bien confirmé comme inactif sur mon téléphone. Non seulement je continue à être prélevée tous les mois, mais je le suis 2 fois par mo... Vis mer
The customer service is superb. I needed help canceling my service due to financial issues, and they were very friendly, kind, and supportive. PlantIn also saved the life of my little Norfolk Pine... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Kontaktopplysninger
Florinis 7, Greg Tower, 1065, Nicosia, Kypros
- trust@myplantin.com
- myplantin.com
4,3
Enestående
488 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
You took care of my concern promptly
You took care of my concern promptly
Thank you
S Ann H
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the lovely feedback, Sherry!
We’re happy to hear we could take care of your concern promptly. Your support means a lot to us—thanks for sharing your experience!
Your PlantIn Team
Quick to respond.
Quick to respond.
Had options for me that were awesome.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the lovely feedback, Tina!
We’re thrilled to hear that we could respond quickly and that you loved the options we provided. Your support truly motivates our team to keep delivering awesome experiences. Thanks for sharing your experience!
PlantIn Team
Never had such quick and productive…
Never had such quick and productive response before in my life. You rock!
8. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the amazing feedback, Kate! 🌱✨
We’re thrilled to hear that you had such a quick and productive experience with our support—your kind words truly made our day! If you ever need help again, we’ll be right here. Happy growing with PlantIn!
PlantIn Team 🌱
The customer service was exceptional…
The customer service was exceptional and addressed my concerns expeditiously and provided resolution promptly.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the wonderful feedback! 🌱
We’re delighted to hear that our customer service addressed your concerns quickly and provided a prompt resolution. Our team truly strives to make every interaction smooth and supportive. If you ever need help again, we’ll be right here for you. Happy growing with PlantIn!
PlantIn Team 🌱
Was awesome answered and completed…
Was awesome answered and completed request in timely manner!
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the great feedback, Melissa! 🌱
We’re really happy to hear that your request was handled quickly and smoothly. Our team always aims to provide timely and helpful support. If you ever need assistance again, we’re here for you. Happy growing with PlantIn!
PlantIn Team 🌱
Well I haven't used it much,so I cannot…
Well I haven't used it much,so I cannot answer honestly at this time but soon I hope to be able to use and then explain how I feel.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for sharing your thoughts with us, Bettye! 🌱
That’s completely understandable, and we’re glad you’re planning to explore the app more when you’re ready. Take your time getting familiar with PlantIn, and we hope it becomes a helpful companion in your plant care journey. Happy growing!
PlantIn Team 🌱
Great customer service!
Kyle was very friendly and responded immediately to my request. Great customer service!
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind words, Lynn! 🌱
We’re thrilled to hear that Kyle was friendly and quick to respond to your request. We’ll be sure to share your feedback with him - it will definitely make his day. Providing great customer service is always our goal, and we’re glad you had such a positive experience.
PlantIn Team 🌱
La risposta è stata soddisfacente e…
La risposta è stata soddisfacente e veloce
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your feedback, Alba! 🌱
We’re glad to hear that our response was quick and satisfactory. Providing fast and helpful support is very important to us.
If you ever need assistance with your plants, we’re always here to help. Happy growing!
PlantIn Team 🌱
They Listen and Accomodate!
They do their best to accommodate their customers. I truly appreciate that.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind words, Shannon! 🌱
We truly appreciate you noticing our efforts to support and accommodate our customers. Knowing that you felt cared for means a lot to our team.
If you ever need help or have questions about your plants, we’re always here for you. Happy growing with PlantIn!
PlantIn Team 🌱
I accidentally signed up for PlantIn…
I accidentally signed up for PlantIn when my account was good until the middle of March. I contacted you support group and they made my day by cancelling the accidental sign up and provided me with a lifetime access for free. This was above my expectations and greatly appreciated. Thank you very much
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Wow, thank you so much for sharing this! 🌱
We’re truly happy to hear that our support team could turn an accidental signup into a positive experience for you. Going above and beyond for our users is something we genuinely care about, and your kind words mean a lot to us. We’re glad everything was resolved smoothly and that you’re enjoying lifetime access.
If you ever need anything, we’re always here for you - happy growing! 🌿
PlantIn Team
I lost track of the 3 day trial time…
I lost track of the 3 day trial time and asked for a refund based on on the fact I really did not need this subscription… and was sent a very nice e mail saying OK no problem.😊
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for sharing your experience with us, Jackie!🌱
We’re really glad to hear our team could help and make the refund process easy and stress-free for you. Things happen, and we always want to be understanding and supportive in situations like this. Your kind words truly mean a lot to us.
If you ever decide to come back, we’ll be happy to welcome you again!
PlantIn Team 🌱
Best analysis ever
Best analysis ever. I had really trouble with my favourite plant and nobody could really tell me what was wrong until I contacted PlantIn. I sent a picture or two and a couple of days later I received two pages of real good help.
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Aww, thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that PlantIn was able to help when others couldn’t, and that the detailed analysis made a real difference for your favorite plant. Two pages of helpful guidance sounds like a win! 🌿
If you ever need help again or have another plant mystery to solve, we’ll be right here for you. Wishing you and your plants all the best!
PlantIn Team 🌱
Wonderful customer service by Kris’s.
I think I misunderstood my plan. I signed up to try for 3 days but didn’t recognize that fact that after that I would be charged $59.99. Customer support contacted new and explained and then weee kind enough to give me a refund. I call that wonderful customer service! I will probably order a different plan.
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thanks so much for the 5 stars, Connie! 🌟
We’re really glad Kris could step in, clear things up about the plan, and help with a refund. Misunderstandings can happen, and we truly appreciate your understanding and kind words about our support.
If you decide to explore a different plan that fits your needs better, we’ll be happy to help. Thanks again for calling out our customer service—it means a lot to us!
PlantIn Team 🌱
Speedy Response
The customer service team acted on my desire to delete the subscription promptly. I wish that canceling was available via the app store but since it is not, a prompt customer care team will work too.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thanks so much for the kind words, Alexander! ⚡
We’re really glad to hear our customer service team acted quickly on your request to delete the subscription. We understand your point about wanting an in-app store cancellation option, and we truly appreciate you sharing that feedback.
If you ever need help again, we’re always here for you. Thanks for taking the time to let us know!
PlantIn Team 🌱
Very swift refund when I accidentally…
Very swift refund when I accidentally paid another annual subscription to the PlantIn App. Very impressed
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the lovely feedback! 🌟
We’re really happy to hear you had a swift refund experience and that our customer service impressed you. Your support truly motivates our team to keep improving and providing great service. Thanks for sharing your experience!
Your PlantIn Team
Great Service
Though I believe the app needs a little more time to mature, basically false advertising. I am very pleased with the customer service. They got back to me fast and were very easy to talk to. I feel they tried to help to the best of their ability.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your thoughtful feedback! 🌟
We’re glad to hear you had a positive experience with our customer service team—they truly strive to help as best they can. We appreciate your honesty about the app’s current state and are continually working to make it better for users like you.
Growing together,
The PlantIn Family 🌺
Quick response to my feedback
Quick response to my feedback, and a great offer to try it out again to see if it will fit my needs. Very professional and courteous
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Aww, thank you so much for your kind words! 🌟
We’re really happy to hear our team responded quickly and offered you the chance to try again. Your feedback means a lot to us!
If you ever decide to give it another go or need any help, we’ll be right here. Wishing you all the best!
PlantIn Team 🌱
Svar fra PlantIn app
Thanks so much for the kind words, Anja! 🌟
We truly appreciate you taking the time to share your thanks. If there’s ever anything you need, we’re always here and happy to help!
PlantIn Team 🌱
I felt the information I got from this…
I felt the information I got from this wasn't as helpful as I had hoped. Especially for the cost. It will be great for novice plant growers. Customer service is very responsive.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your honest and thoughtful feedback, Peggy🌱
We appreciate you sharing both what worked and what didn’t for you. We understand that the value may feel different depending on your experience level, and your input helps us improve our content for more advanced plant lovers as well. We’re really glad to hear that our customer service was responsive and supportive. If you ever have specific suggestions or questions, we’re always happy to help at support@plantin.xyz. 🌿
Kind regards,
PlantIn Team
Excellent and useful App with great…
Excellent and useful App with great customer service 👍
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the lovely feedback, Nutan! 🌱
We’re really happy to hear you find PlantIn useful and had a great experience with our customer service. Your support truly motivates our team to keep improving the app for plant lovers like you. Keep growing, keep glowing, and thanks for spreading the plant love! 🪴💚
Your PlantIn Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.