Speedy, helpful, friendly customer service when I contacted them. Best customer service I've received in a long time. I emailed to cancel subscription. They got back to me really quickly. Cancelled it... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
j'ai interrompu mon abonnement depuis mars 2026, l'abonnement est bien confirmé comme inactif sur mon téléphone. Non seulement je continue à être prélevée tous les mois, mais je le suis 2 fois par mo... Vis mer
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I am truly impressed at your response times. It was later in the day on Friday and I did not expect any response until at least Monday. Your team responded immediately each time I replied with need fo... Vis mer
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I thought my PlantIn subscription included an annual credit card charge. I sent an email asking for no future charges. I received a thorough explanation that my card was charged only at time of the s... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Kontaktopplysninger
Florinis 7, Greg Tower, 1065, Nicosia, Kypros
- trust@myplantin.com
- myplantin.com
4,3
Enestående
495 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Speedy Response
The customer service team acted on my desire to delete the subscription promptly. I wish that canceling was available via the app store but since it is not, a prompt customer care team will work too.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thanks so much for the kind words, Alexander! ⚡
We’re really glad to hear our customer service team acted quickly on your request to delete the subscription. We understand your point about wanting an in-app store cancellation option, and we truly appreciate you sharing that feedback.
If you ever need help again, we’re always here for you. Thanks for taking the time to let us know!
PlantIn Team 🌱
Very swift refund when I accidentally…
Very swift refund when I accidentally paid another annual subscription to the PlantIn App. Very impressed
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the lovely feedback! 🌟
We’re really happy to hear you had a swift refund experience and that our customer service impressed you. Your support truly motivates our team to keep improving and providing great service. Thanks for sharing your experience!
Your PlantIn Team
Great Service
Though I believe the app needs a little more time to mature, basically false advertising. I am very pleased with the customer service. They got back to me fast and were very easy to talk to. I feel they tried to help to the best of their ability.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your thoughtful feedback! 🌟
We’re glad to hear you had a positive experience with our customer service team—they truly strive to help as best they can. We appreciate your honesty about the app’s current state and are continually working to make it better for users like you.
Growing together,
The PlantIn Family 🌺
Quick response to my feedback
Quick response to my feedback, and a great offer to try it out again to see if it will fit my needs. Very professional and courteous
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Aww, thank you so much for your kind words! 🌟
We’re really happy to hear our team responded quickly and offered you the chance to try again. Your feedback means a lot to us!
If you ever decide to give it another go or need any help, we’ll be right here. Wishing you all the best!
PlantIn Team 🌱
Svar fra PlantIn app
Thanks so much for the kind words, Anja! 🌟
We truly appreciate you taking the time to share your thanks. If there’s ever anything you need, we’re always here and happy to help!
PlantIn Team 🌱
I felt the information I got from this…
I felt the information I got from this wasn't as helpful as I had hoped. Especially for the cost. It will be great for novice plant growers. Customer service is very responsive.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your honest and thoughtful feedback, Peggy🌱
We appreciate you sharing both what worked and what didn’t for you. We understand that the value may feel different depending on your experience level, and your input helps us improve our content for more advanced plant lovers as well. We’re really glad to hear that our customer service was responsive and supportive. If you ever have specific suggestions or questions, we’re always happy to help at support@plantin.xyz. 🌿
Kind regards,
PlantIn Team
Excellent and useful App with great…
Excellent and useful App with great customer service 👍
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for the lovely feedback, Nutan! 🌱
We’re really happy to hear you find PlantIn useful and had a great experience with our customer service. Your support truly motivates our team to keep improving the app for plant lovers like you. Keep growing, keep glowing, and thanks for spreading the plant love! 🪴💚
Your PlantIn Team
Quick response.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Hey, green friend! 🪴
We’re glad you appreciated the quick response from our team. Providing fast and helpful support is important to us. Keep nurturing those beauties!
Growing together,
The PlantIn Family 🌺
I was charged a for a free trial and…
I was charged for a free trial and later informed that they don’t do free trials. It was misleading but after speaking with the team they sorted my issue efficiently and with friendliness. I am a continued customer
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thanks for sharing your experience, Rachel! 🙏
We’re sorry for the confusion around the free trial, but we’re glad our team could sort things out quickly and with a friendly touch. It means a lot to have you as a continued customer, and we’re always here to help whenever you need us!
PlantIn Team 🌱
They were quick to reply
They were quick to reply, and took care of my problem after a couple short chats. I never got bounced around spending time dealing with dropped calls and being on hold. I am truly impressed with the efficiency they had in resolving my issue.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thanks so much for sharing your experience, Connie! 🙌
We’re thrilled to hear our team could quickly and efficiently help you without any hassle. Making things smooth and easy for you is exactly what we aim for! If you ever need anything else, we’re just a message away.
PlantIn Team 🌱
Your prompt reply was appreciated.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thanks for the 5 stars, Phyllis! 🌿
We’re really glad our quick response helped you out. If you ever need anything else, don’t hesitate to reach out - we’re always here to help!
PlantIn Team 🌱
I’m so impressed the their customer…
I’m so impressed the their customer service! Very helpful and responsive.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Dear Heather,
That’s wonderful to hear—thank you so much for sharing this!
We’re really glad our team could be helpful and responsive to you. Providing friendly, effective, and timely support is very important to us, and it means a lot to know you felt well taken care of.
If you ever have questions or need assistance in the future, we’re always here to help!
PlantIn Team
I appreciate you being gracious and…
I appreciate you being gracious and understanding why I can’t use the app I need something that stays up to date on today’s market because I sell some of my coins thank you Shirley Kopecy
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
That’s wonderful to hear- thank you so much for sharing this, Shirley!
We truly appreciate your graciousness and understanding. We know how important it is to have up-to-date information, especially when you’re selling coins.
If you ever have questions or need assistance in the future, we’re always here to help!
PlantIn Team
Great Experience
I contacted customer service and they were lightning fast and very easy to work with!
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
That’s fantastic to hear- thank you so much for sharing this!
We’re thrilled that our customer service team was incredibly quick and effortless to collaborate with. Providing swift and seamless support is very important to us, and it means a lot to know you had a great experience.
If you ever have questions or need assistance in the future, we’re always here to help!🌱💚
PlantIn Team
It was good enough for the…
It was good enough for the circumstances.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Dear Dave,
Thank you for sharing your thoughts!
We’re glad to hear it was good enough for the circumstances.
We’re always here to help make things better whenever you need us. Don’t hesitate to reach out anytime!
PlantIn Team
It takes a real professional to listen…
It takes a real professional to listen to your concerns and address them head-on. I love their Customer Service. Attentive. Effective. Professional.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Hi there,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear our team’s attentive, effective, and professional customer service made such a positive impression. Listening and addressing your concerns is what we’re here for!
Always happy to help whenever you need us.
PlantIn Team
Good they refund me without problem
Good they refund me without problem. Thank’s
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
That’s great to hear - thank you!
We’re really glad we could process your refund quickly and without any hassle. Our goal is always to make things smooth and stress-free.
If you ever decide to come back, we’d be happy to have you again. Thanks for sharing your experience! 🌱💚
PlantIn Team
Never used
Never used whatever service you are charging me for. Please cancel!!!!!
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Hello Murff,
We’re really sorry for the frustration this caused!
We understand how upsetting unexpected charges can be, and we’re here to help make this right. Please don’t worry - our support team can assist with canceling your subscription and reviewing the charge for you.
To do so, we kindly ask that you contact us directly at trust@myplantin.com with all relevant details, including the email addresses involved and any transaction references.
We appreciate you bringing this to our attention and are committed to assisting you in resolving it as quickly as possible.
Best regards,
PlantIn Team🌱
Excellent customer support
One thing I can certainly say about the customer service that I received from the Plantin app customer service representative is that she was really professional and amicable. She listened to my concerns, and I am very satisfied with my outcome.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Wow, thank you so much for sharing this! 🌱
We’re truly happy to hear that our customer service representative made you feel heard and supported. Providing professional, friendly, and caring assistance is very important to us, so your words mean a lot!
PlantIn Team 🌱
I ordered the trial subscription
I ordered the trial subscription . I canceled it after 2 days . They took money out of my bank account 2 times already for the trial subscription and for a premium subscription. A total of $40.00 and continue to ignore my request for a refund . It’s been almost a month and I’ve heard nothing from them and no refund . I would not recommend this app to anyone .
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Dear Connie,
Thank you for sharing your experience. We’re truly sorry for the frustration and inconvenience caused by the charges and the delay in resolving your refund request - we understand how upsetting this must feel.
This is not the experience we want for our users. We take billing and refund concerns very seriously, and we’d like to investigate your case as soon as possible. Please contact us directly at trust@myplantin.com with the email address used for your account, payment details, and any transaction references so our team can review the situation and work toward a resolution.
We sincerely apologize for the stress this has caused and appreciate you bringing it to our attention. Our goal is to ensure fairness, transparency, and proper support, and we hope to make this right.
PlantIn Team 🌱
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.