I thought my PlantIn subscription included an annual credit card charge. I sent an email asking for no future charges. I received a thorough explanation that my card was charged only at time of the s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am truly impressed at your response times. It was later in the day on Friday and I did not expect any response until at least Monday. Your team responded immediately each time I replied with need fo... Vis mer
Selskapet har svart
j'ai interrompu mon abonnement depuis mars 2026, l'abonnement est bien confirmé comme inactif sur mon téléphone. Non seulement je continue à être prélevée tous les mois, mais je le suis 2 fois par mo... Vis mer
The customer service is superb. I needed help canceling my service due to financial issues, and they were very friendly, kind, and supportive. PlantIn also saved the life of my little Norfolk Pine... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Kontaktopplysninger
Florinis 7, Greg Tower, 1065, Nicosia, Kypros
- trust@myplantin.com
- myplantin.com
4,3
Enestående
488 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Subscription issues
I was helped in a timely manner, and attempts were made to settle my issue, but there was nothing to be done. I cancelled my free trial the day I got it, and it said it went through, but three days later, I was charged anyway because it didn't go through in your systems. I've since cancelled my subscription, but I'm not using the apps features, so it's a waste of my $8.95 that I needed for something else
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your feedback, Carolyn! 🌱
We’re glad to hear that our team responded in a timely manner and did their best to assist you. We’re sorry to learn about the confusion with the trial cancellation and understand how frustrating that must have been.
Your feedback is important to us, and we truly appreciate you bringing this to our attention. If you ever need further assistance, our support team will always be here to help.
Wishing you all the best! 🌿
PlantIn Team 🌱
Svar fra PlantIn app
Thank you for your feedback, Tonia! 🌱
We’re really glad to hear that you received a fast response and that you’re very satisfied with the support you received. Providing quick and helpful assistance is always our priority.
Wishing you all the best! 🌿
PlantIn Team 🌱
Very difficult to understand how can…
Very difficult to understand how can this things happen in a place like yours
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for leaving the review, Mercedes!
We’re sorry to hear about your frustration and understand how situations like this can feel concerning. Please know that this is not the experience we want our users to have. If something unexpected occurred, we would truly appreciate the opportunity to review your case and clarify what may have happened. Our support team is always available to look into account details and help resolve any issues as quickly as possible.
Please feel free to contact us directly at trust@myplantin.com so we can assist you further. We’re committed to addressing concerns transparently and finding a fair resolution.
PlantIn Team 🌱
Contact Customer Service
I had contacted PlantIn on an issue and customer support was really helpful. I would not hesitate too contact them if you have an issue with anything. Also, really fast response from them also. I will continue to use there app..
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for sharing your experience with us, Donna! 🌱
We’re so glad to hear that our customer support team was helpful and responded quickly to your request. Providing timely and supportive assistance is very important to us, and it’s wonderful to know you felt comfortable reaching out.
Thank you for your trust and for continuing to use our app — it truly means a lot to our team. Wishing you all the best! 🌿
Plantin Team 🌱
Everyone was so kind and helpful.
Everyone was so kind and helpful.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your kind words! 🌱
We’re so happy to hear that our team was kind and helpful throughout your experience. Creating a supportive and positive experience for our customers is something we truly care about, and your feedback means a lot to us.
Wishing you all the best! 🌿
Plantin Team 🌱
The best customer service
The best customer service I've experienced in years. You really have put "customer" back in customer service.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your wonderful feedback! 🌱
We’re truly delighted to hear that you had such a positive experience with our customer service.
Thank you for taking the time to share your experience with us. Wishing you all the best! 🌿
Plantin Team 🌱
She took the time to write back and fix…
She took the time to write back and fix things.
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for sharing your experience with us, Tonya! 🌱
We’re so glad to hear that our team took the time to write back and fix things for you. Providing attentive and helpful support is exactly what we strive for, and your kind words mean a lot to us.
Wishing you all the best! 🌿
Plantin Team 🌱
Kathleen was efficient and prompt.
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for sharing your experience with us, Cher! 🌱
We’re so glad to hear that Kathleen was efficient and prompt in assisting you. Providing fast and helpful support is exactly what we strive for, and your kind words mean a lot to us.
Wishing you all the best! 🌿
Plantin Team 🌱
As long as I get my refund
As long as I get my refund, I will be happy with my results. This contact seems to have been completely thorough and well documented.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for sharing your feedback, Kristy. 🌿
We’re glad to hear that the contact was thorough and well-documented. We understand that receiving your refund is important, and we’re committed to ensuring it’s processed smoothly so you can feel fully satisfied with your experience.
Thank you again for taking the time to share your thoughts. If you have any additional questions or concerns, we’re here to help at trust@myplantin.com.
Plantin Team 🌿
I didn’t use the app as I expected
I didn’t use the app as I expected, I requested a refund for the full amount via email. Response was immediate with my request being granted!
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for sharing your experience with us, Brittney! 🌱
We’re glad to hear that our team was able to respond quickly and process your refund request without any hassle. Even though the app didn’t work out as you expected this time, we truly appreciate you giving PlantIn a try.
Wishing you all the best and happy growing! 🌿
PlantIn Team 🌱
Customer service was prompt and…
Customer service was prompt and helpful. My problem was solved.
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind feedback, Deborah! 🌱
We’re really glad to hear that our customer service team was prompt and helpful, and that your problem was resolved. Providing quick and supportive assistance is always our goal.
Happy growing! 🌿
PlantIn Team
Great Support
I needed assistance from customer service via email. I received a response within 5 to 10 minutes every time. Their customer service is second to none. I've never had any companies customer service response so quickly. They resolved my problem with professionalism and kindness.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Wow, thank you so much for such wonderful feedback, Kay! 🌱
We’re truly happy to hear that our support team could respond so quickly and assist you with professionalism and kindness. Providing fast and caring help to our users means a lot to us, so your words really made our day. We’re also glad we could resolve your issue smoothly.
PlantIn Team 🌱
Satisfied
You answered and canceled this subscription without any hassle. Thank you!
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind message, Carol! 🌱
We’re really glad to hear that the cancellation process was quick and hassle-free for you. Our team always aims to make things as smooth and straightforward as possible.
Wishing you all the best!
PlantIn Team 🌿
Cancellation
Immediately received respond and refund for cancellation
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your feedback, Gina! 🌱
We’re glad to hear that your request was handled quickly and that the refund was processed promptly after cancellation. Our team always aims to make the process as smooth and stress-free as possible.
Take care and happy growing!
PlantIn Team 🌿
Customer service is excellent!
Customer service is excellent. Listened to me, the customer. Very satisfied with resolution of issue. I will use their app/service in the future, but not for now. Thank you to all involved!
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your fantastic feedback, Linda! 🌟
We’re delighted to hear that our customer service truly listened to you and provided a resolution that left you satisfied. It means a lot to us that you had a positive experience, even if you won’t be using the app for now.
A big thank you from our entire team for sharing your kind words!
PlantIn Team 🌿
Good Response from Customer Services
My query was answered and customer services were very helpful.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your wonderful feedback, Kathy! 🌟
We’re thrilled to hear that your query was answered and that our customer service team was helpful. Our team works hard to provide friendly and effective support, and your kind words mean a lot to us!
We’re always here whenever you need us!
PlantIn Team 🌿
Good customer service
Good customer service. Responding promptly, and resolving the problem
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your amazing feedback, Teresa! 🌟
We absolutely love hearing that you found our customer service prompt and helpful! Our team works hard to respond quickly and resolve issues, and your kind words truly mean a lot to us.
We’re always here whenever you need us!
PlantIn Team 🌿
Buonasera non acquistate nessun periodo…
Buonasera non acquistate nessun periodo di prova perché dal quel
Momento la fantomatica PLANTIN vi ruba i soldi dal vostro conto senza aver richiesto nessun abbonamento dopo averti preso i tuoi soldi la l’oro politica di rimborso non esisiste come vogliamo definirli questi questi soggetti della PLANTIN ( delinquenti e ladri)
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Dear Giovanni,
We’re sorry to hear about your frustration and understand how concerning unexpected charges can feel. However, we would like to clarify that subscriptions only activate according to the terms agreed to at sign-up, including automatic renewal details outlined during the trial registration process.
If a charge occurred and you believe it was in error, we encourage you to contact our support team at trust@myplantin.com directly so we can review your account, confirm the subscription status, and issue any applicable refund. We are committed to resolving concerns fairly and transparently.
PlantIn Team 🌱
They fixed my issue very fast
They fixed my issue very fast and , were nice about it
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your feedback, Samuel! 🌟
We’re glad to hear that your issue was fixed quickly and that our team was kind and supportive throughout the process. Providing fast and friendly service is always our priority!
We’re here anytime you need us!
PlantIn Team 💛
Plantin Scam!
When I signed up for Plantin it was on an ad which took me to their website. Used my credit card thru ApplePay. Was prompted to download the app on Apple’s App Store which I did. They charged the credit card the day I signed for the $9.99 3 day “free trial” 2/11 and then a larger amount of $49.99 on 2/14. Emailed them and they said they would cx subscription but could not refund me. Then I later found out they had charged me 2X thru Apple Subscriptions on 2/15 & 2/22 which duplicated the first credit card charge and was AFTER they assured me they cancelled on their end and would not put thru anymore charges! So they were actually double-dipping in their charges to me! What was supposed to be a 3 day free trial turned into $81.16 between the 2 payment methods. I had no knowledge they were billing 2 different payment methods. In addition they offered me a year’s subscription free and to contact them if I was interested, but no response. On Apples’ subscription area, they show a a whole list of subscription pricing for this company, too. All different rates for the same lengths of times! The company’s phone number doesn’t work and they no longer respond to emails. I am pursuing refunds thru Apple Subscriptions & the credit card now. They have been very helpful in resolving this. Stay away from Plantin! They are scammers!
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for taking the time to share your detailed experience, Alexandria.
We’re truly sorry for the frustration and concern caused by the charges you described. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied.
We take concerns about duplicate or unexpected charges very seriously and want to ensure your case is reviewed thoroughly. We kindly ask you to contact us directly at trust@myplantin.com. Please know that our intention is never to cause confusion or inconvenience, and we do not support duplicate billing practices. We are committed to reviewing each case carefully and providing clear explanations regarding subscriptions and payments.
We appreciate you bringing this to our attention and hope to assist you further as quickly as possible.
PlantIn Team 🌱
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.