The pet frame was a birthday gift for my son. He was very happy with it as his older dog has crossed to rainbow bridge and he said this was a lovely reminder of his two dogs happily sitting together.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Professionnel de santé, j'ai commandé des pinceaux pour aller sur des manches de cette même marque. nous y avons passé beaucooup de temps entre le description et les photos. néanmoins a réception des... Vis mer
The amazing artists that create these portraits are just amazing and incredibly talented. I ordered one to mark 5 years after loosing our little Yorkshire Terrier Wotsit and I now look up at the walls... Vis mer
I've had two pictures done so far and plan to have another at some point. The service has been fantastic and the quality is exceptional. Both pictures truly sum up the characters of my pets perfectly.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Create an abstract artwork of your own pet. Choose from different varieties and colors and upload your own photo! Custom posters for our four-legged friends!
Kontaktopplysninger
Marketing 32A, 6921RE, Duiven, Nederland
- info@mypetframe.eu
- mypetframe.eu
3,4
Middels
155 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
UNACCEPTABLE.
UNACCEPTABLE.
DISGUSTING.
MORE THAN 3 WEEKS TO RECEIVE THE SHIPMENT.
SENDING EMAILS WITHOUT ANSWER.
EMAILS WRITED WITHOUT PROFESSIONALITY.
AND OF COURSE, A BIRTHDAY CELEBRATION WITHOUT PRESENT.
THANKS.
15. oktober 2020
Svar fra MPF Europe
Dear Roser,
Thank you for your review.
As for the shipment, you ordered on 30 September, but due to a unclear instruction for our illustrator, it took a little longer to make your artwork. it took 1-2 days longer than normal for your order to be shipped. The normal time for us to ship a order is between 3-6 days. We shipped it after 4 days. Unfortunately, the shipment carrier has some delay because of Covid-19, this is totally out of our hands. We will personally contact you through mail to fix this.
Our sincere apologies for the inconvenience :(
With kind regards,
Saartje
Customer Care
MyPetFrame
Not too good ..
Not too good ... had to wait more than 1 week for receiving a damaged frame..
They said that they’ll send out a new one but to get an answer as well as receiving the order takes too long.. remembering you pay like 60€... drawing is nice but the frame looks pretty cheap .. a wooden one would be a better option ..
5. oktober 2020
Anmeldelse skrevet uten oppfordring
Davvero un ottimo lavoro
Davvero un ottimo lavoro! Ho fatto fare questo quadro come regalo di compleanno ed è stato molto apprezzato!
5. oktober 2020
Anmeldelse skrevet uten oppfordring
Als je dit overweegt, dan kan ik het zeker aanraden!
Ik ben heel tevreden over het product, de service en de levering. De afbeelding is echt sprekend en de mensen aan wie ik dit kado heb geschonken herkende hun trouwe viervoeter direct. Blij dat ik heb dit heb kunnen schenken.
18. september 2020
Anmeldelse skrevet uten oppfordring
The effect on the pet owner was great but late Delivery and no digital versión provided
The effect on the pet owner was great ! The only issues were the Delivery time. It took 10 days to arrive so too late for my Birthday gift. And also the fact that they ask money to have the digital version..after paying such an amount (very expensive vs others for thé same job) i would have expected the digital versión included...so a little disappointed
17. september 2020
Anmeldelse skrevet uten oppfordring
Svar fra MPF Europe
Dear Laura,
Thanks for your honest review :)
We're glad to hear that receivers liked the present.
Our apologies for the delivery time. We try to deliver everything on time but the delivery courier is delaying the delivery sometimes because of Covid-19 :(
I hope you understand that there is not much we can do about this problem during these hard times.
We're still happy to hear that the end result was to your likings :)
With kind regards,
Sam
Customer Care
My Pet Frame
Very pleased with ours
Very pleased with ours. Just right. 💙
17. september 2020
Anmeldelse skrevet uten oppfordring
The package arrived late and broken
The package arrived late and broken, thay haven't answered my email about it.
Besides that, the picture was cute
17. september 2020
Anmeldelse skrevet uten oppfordring
Hard at the beginning, very good at the end
After initial difficulties in communication (my change requests were not read with carefully and therefore not implemented) After writing to the customer service and expressing my displeasure, everything was implemented to my satisfaction. The picture turned out very nice in the end.
10. september 2020
Anmeldelse skrevet uten oppfordring
Very good quality
Very good quality. Happy with perfect. Thank you
10. september 2020
Anmeldelse skrevet uten oppfordring
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